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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
[?]
We love the garage door and Chris the installer was very professional. The one thing that we don't like about the product is the remotes. The silver clip on the remote opener is not secure and continues to fall out of the device. If I could make one recommendation, it would be to improve that.
A Response from Dan:
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linda rumsey
HELLO, WE APOLOGIZE FOR THIS INSECURE CLIP AND WE ARE NOTIFYING OUR SUPPLIER ABOUT IT. AND SOON AS WE GET AN ANSWER I WILL BE IN TOUCH WITH YOU.
THANK YOU,
THANK YOU,
