Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

CLOSE CLOSE THIS BOX

Read what people are saying
about Precision Garage Door in:

Washington, PA

(724) 705-0840

Washington has received 7 reviews, averaging:

5 of 5 Stars

Broken Garage Door Spring Repair
Washington, PA

Precision Garage Door5.000 of 5 Stars

Date: 03/10/2012

Comments:

Report Card
submission
[?]

CHRIS WAS A VERY COURTEOUS, HONEST WORKER THAT WE FELT COMPLETE CONFIDENCE IN HIS RECOMMENDATIONS AND HIS JOB PERFORMANCE.

– BEVERLY

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Chris Short

Broken Garage Door Spring Repair
Washington, PA

Precision Garage Door5.000 of 5 Stars

Date: 01/31/2012

Comments:

Online
submission
[?]

Thank you for the excellent service and the very knowledgeable technician. He answered all of my many questions and was very helpful even though it was late on a snowy Sunday evening. I needed the door repaired because I am going out of town on business and did not want to leave it to my wife to have to have repaired. I am typically a do it yourself kind of guy but when it comes to a garage door spring, I leave it to the professionals. Your company was not the cheapest option but the 24 hr. service and all of the parts needed to repair the door, this was definitely the best option for me. The door works smoother and quieter after he balanced the springs and adjusted the opener. Thank you for your prompt and adequate service in our time of need. This was exactly what I expected as I used your company at my last house. You did not let us down. Thank you again.

– Ronald Gendt

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Bill Jack

Install Garage Doors
Washington, PA

Precision Garage Door5.000 of 5 Stars

Date: 11/07/2011

Comments:

Report Card
submission
[?]

WOULD RECOMMEND YOUR PRODUCTS AND SERVICE! MICHEAL WAS VERY NEAT AND COURTEOUS.

– LISA

Service Provided:

Install Garage Doors

Product:

Steel Garage Doors

Installer:

Michael Cercone

Garage Door Opener Install
Washington, PA

Precision Garage Door5.000 of 5 Stars

Date: 10/30/2010

Comments:

Report Card
submission
[?]

NICE YOUNG MAN. GLAD YOU HAVE HIM WORKING FOR PRECISION.

– LISA

Service Provided:

Garage Door Opener Install

Product:

Steel Garage Doors

Manager:

Brian Short

Garage Door Repair
Washington, PA

Precision Garage Door5.000 of 5 Stars

Date: 08/26/2010

Comments:

Online
submission
[?]

Due to lightening strike we had to have a new opener installed. Ryan also performed an overhaul special, correcting our garage door itself. Ryan was very professional and explained everything he was doing. He also made sure we understood how the garage door opener worked and the programming of the remote key-less entry. We are extremely happy with your product, service, and a technician who was very knowledgeable. Thank you.

– Linda Reiter

Service Provided:

Garage Door Repair

Product:

Aluminum Garage Doors

Technician:

Ryan Osburn

Garage Door Repair
Washington, PA

Precision Garage Door5.000 of 5 Stars

Date: 04/29/2010

Comments:

Online
submission
[?]

My garage door had been giving me trouble for a few months and I knew I had to have it looked at. I had seen and heard the Precision Garage Door commercials on TV and radio and figured I'd give it a try. I called and was given an appointment for the next day. I explained I had that day off, and my request for same day service was honored. The technician took a look and explained that the door would need repaired and the pulleys and springs were shot. He demonstrated how the door was not working properly and what would be needed to repair it and the price. After I agreed, I wanted to give him the check right away. He told me to hold off to make sure I was satisfied with the service before paying. His work was fast and efficient, and when done, he explained again what he did and demonstrated how the door was now working well. He also have me the option of keeping the old parts or having him dispose of them, which I appreciated. Tom was very kind, polite and personable. I enjoyed talking with him. After leaving, he even came back and double checked something he thought he'd forgotten. Other than having to put out $619-OUCH!!, I was very happy with the service. The door is working beautifully and I will use Precision again, if needed and will recommend it to others. Thank you.

– Deborah White

Service Provided:

Garage Door Repair

Manager:

Tom Constantin

Garage Door Repair
Washington, PA

Precision Garage Door5.000 of 5 Stars

Date: 04/01/2010

Comments:

Online
submission
[?]

Ryan was on time and very thorough. He described the issues with the garage in a manner that was easy to understand.

I chose Precision Garage because you charged a flat rate (plus parts) to come out as opposed to an hourly rate.

Thank you. My garage door works perfectly now!

– Cathy Toney

Service Provided:

Garage Door Repair

Technician:

Ryan Osburn