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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Pittsburgh & Western PA:

Broken Garage Door Spring Repair
Sewickley, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
Thank you for call back about my concern about the warranty. Great customer service!
– maria grady
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Tim Kronenberger
Broken Garage Door Spring Repair
Washington, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
Thank you for the excellent service and the very knowledgeable technician. He answered all of my many questions and was very helpful even though it was late on a snowy Sunday evening. I needed the door repaired because I am going out of town on business and did not want to leave it to my wife to have to have repaired. I am typically a do it yourself kind of guy but when it comes to a garage door spring, I leave it to the professionals. Your company was not the cheapest option but the 24 hr. service and all of the parts needed to repair the door, this was definitely the best option for me. The door works smoother and quieter after he balanced the springs and adjusted the opener. Thank you for your prompt and adequate service in our time of need. This was exactly what I expected as I used your company at my last house. You did not let us down. Thank you again.
– Ronald Gendt
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Jack
Broken Garage Door Spring Repair
Adams Township, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/29/2012
Comments: Report Card
submission
[?]
THANK YOU!
– RONALD
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Jack
Broken Garage Door Spring Repair
Pittsburgh, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/28/2012
Comments: Online
submission
[?]
Outstanding work. Very knowledgeable and thorough. Would recommend them to everyone. Very pleased.
– Phil Sulkin
Service Provided:
Broken Garage Door Spring Repair
Technician:
Bill Jack
Broken Garage Door Spring Repair
Canonsburg, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/28/2012
Comments: Report Card
submission
[?]
GREAT JOB!
– RICHARD
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tim Kronenberger
Broken Garage Door Spring Repair
Bridgeville, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/26/2012
Comments: Report Card
submission
[?]
VERY PLEASED PRECISION STOOD BEHIND WORK AND CORRECTED THE ISSUE AFTER 3 YEARS. THANKS SO MUCH.
– CAREY
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Tom Constantin
Broken Garage Door Spring Repair
Sewickley, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/26/2012
Comments: Report Card
submission
[?]
WONDERFUL SERVICES, VERY PROFESSIONAL. THANKS!!
– DANA
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Jack
Broken Garage Door Spring Repair
Pittsburgh, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
Dan I appreciate the promptness and professional way Chris fixed my garage door. I heard of you thru the Pgh Home Show and the valpak ads. Very good work. Thanks
– don erskine
A Response from Dan:
Your very welcome and we strongly appreciate your business.

Dan
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Chris Short
Broken Garage Door Spring Repair
Gibsonia, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
Jim was very nice and explained everything! Hope everything goes well with all the new parts. If there is a next time, ( I am sure there will be!) I would like Jim to come back for the service! You should be glad he is employed by you! Thanks again!
– Sandy Kelly
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jim Todd
Garage Door Repair
Pittsburgh, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
I liked the fact that you only do garage doors. your service tech was excellent. He knew what he was doing.Your price was reasonable.
– Rose Manganaro
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Manager:
Tim Bernhardt
Broken Garage Door Spring Repair
Canonsburg, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
Thank You. Your company responded quickly and the technician was on time and professional. Because of your prompt service, I was back to normal within 24 hrs. Greatly appreciated because no one wants to get out of their car to open a garage door in the dead of winter. Again, thanks for your great service.
– joanne gajda
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tim Kronenberger
Broken Garage Door Spring Repair
Freedon, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/21/2012
Comments: Report Card
submission
[?]
ARRIVED QUICKLY, WAS QUICK TO INSTALL. HE IS A GOOD GUY.
– DAVE
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tim Kronenberger
Broken Garage Door Spring Repair
Irwin, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
I was impressed with Tim's knowledge and he worked quickly. He explained everything so that I could understand it easily. If I could have given him 6 out of 5 stars, I would have.
– angelo rometo
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tim Kronenberger
Garage Door Opener Install
Monroeville, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
My service tech Bill was prompt,efficient, very informative in describing my options , he also gave me very competitive pricing which I accepted. Bill performed the work , quickly
checked all the openers, track and transmitters to work perfectly, I would recommend Precision Door Service and Bill, I am completely Satisfied !!
– Frank Zoracki
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair Opener
Technician:
Bill Jack
Garage Door Opener Repair
Pittsburgh, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/14/2012
Comments: Report Card
submission
[?]
BIG HELP FOR ME. HELPED ME OUT..THANK YOU
– SUSAN
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Chris Short
Broken Garage Door Spring Repair
Bethel Park, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Online
submission
[?]
We were extremely pleased with the service. Service technician was extremely nice, professional and answered all the questions we had. Great service! Thanks again.
– Leon Giaras
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Jack
Broken Garage Door Spring Repair
Bethel Park, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Report Card
submission
[?]
BILL WAS TOTALLY PROFESSIONAL, ON TIME, COURTEOUS. HE TOOK THE TIME TO EXPLAIN THE PROBLEM AND OPTIONS TO GET IT FIXED. HE THEN WENT ABOVE AND BEYOND FIXING IT, AND DID A THOROUGH CHECK OF EVERYTHING, AND MADE RECOMMENDATIONS TO KEEP IT IN TIP-TOP SHAPE. HE EVEN CHANGED THE LIGHT BULBS FOR ME. THANKS BILL!
– BETTY
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Bill Jack
Garage Door Repair
Pittsburgh, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2012
Comments: Online
submission
[?]
Bill was courteous, knowledgeable, and pleasant. I felt he was fair. Definitely a good experience.
– victoria bowermaster
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Bill Jack
Broken Garage Door Spring Repair
Pittsburgh, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2012
Comments: Report Card
submission
[?]
NO COMMENTS
– MILTON
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tim Kronenberger
Broken Garage Door Spring Repair
Irwin, PA
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 01/12/2012
Comments: Report Card
submission
[?]
OVERALL EXPERIENCE WAS GREAT.
– WATSON
Service Provided:
Broken Garage Door Spring Repair
Product:
Precision Garage Door Opener
Manager:
Tom Constantin
Garage Door Repair
McKeesport, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
The technician and service were outstanding. Bill diagnosed my garage problem, gave me repair options and prices, fixed it expeditiously and competently, and now the door works. I will use you in the future and recommend Precision to others. I also liked the way you emailed pictures and names of the technicians so the customer knows who to expect-what a great idea!
– becky MCholme
Service Provided:
Garage Door Repair
Technician:
Bill Jack
Garage Door Repair
McKeesport, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
The technician and service were outstanding. Bill diagnosed my garage problem, gave me repair options and prices, fixed it expeditiously and competently, and now the door works. I will use you in the future and recommend Precision to others. I also liked the way you emailed pictures and names of the technicians so the customer knows who to expect-what a great idea!
– becky MCholme
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Bill Jack
Garage Door Repair
Bethel Park, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
I was very pleased with the response time, the service technician's (Tim) knowledge, proposed options to repair, attitude, speed and professional approach. I fully expect them to address quickly and responsibly any future issues.
– tom Harold
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Tim Kronenberger
Garage Door Opener Install
Irwin, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Online
submission
[?]
local phone number, read reviews from people in the area, BBB affiliation; new garage door opener and had door balanced;I feel Tim did a very good job in answering my questions and in completing the work. At this time I am very well satisfied with the new opener and the other work that was done. I am particularly satisfied with the quietness of the door.
– Edward Haver
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Tim Kronenberger
Garage Door Opener Install
Canonsburg, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Online
submission
[?]
Every step of the process was 5 star, but a few items stood out. First, receiving a profile on the technician prior to the appointment was great. The technician was able to diagnose the problem, provide a comprehensive quote and complete the work in a professional manner. I had all of the garage door hardware, springs, wheels replaced and the installation of a new garage door opener. Finally the technician explained the new components, operation of the new opener and maintenance requirements.

Without hesitation I recommend Precision Door for all of your garage door needs.
– scott weida
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Jim Todd
Broken Garage Door Spring Repair
Cranberry Township, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Report Card
submission
[?]
I JUST HAD A WONDERFUL EXPERIENCE WITH YOUR CO. JIM TODD CAME TO REPAIR MY GARAGE DOOR. HE WAS FANTASTIC! WOULD RECOMMEND YOUR CO. TO ANYONE. I KNOW COMPLIMENTS ARE RARE TODAY IN THIS SOCIETY NOW, BUT I TRULY AM GRATEFUL FOR THE EXCELLENT SERVICE I RECEIVED. THANK YOU!
– TRACY
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jim Todd
Garage Door Opener Install
Irwin, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2012
Comments: Online
submission
[?]
The repairman gave me a diagnosis of the problem which was the old garage door opener gears were bad and the circuit board was shot. He also said the garage torsion springs needed replaced and he could not replace the opener without replacing the worn springs.
– mark geisel
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Jim Todd
Garage Door Repair
Venetia, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
Very, informative and work quickly done. Clean and efficient.
– Tom Houser
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Manager:
Tim Bernhardt
Broken Garage Door Spring Repair
Canonsburg, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
I am totally satisfied with the service I received from your technician. He fixed the problem with my garage door immediately and then checked the door and found that it was closing too hard. He fixed that problem as well. He was exceedingly competent and courteous. I will continue to use your services in the future.
– pamela siegel
Service Provided:
Broken Garage Door Spring Repair
Manager:
Tim Bernhardt
Broken Garage Door Spring Repair
Pittsburgh, PA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
We had a great experience with a very friendly and helpful technician. Our door has worked very well since that visit. We will call again if we have future problems, and I will also refer friends to your company.
– tom gladden
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tim Kronenberger

Pittsburgh
4.88 out of 5 stars
(175) (412) 307-4481
Read All Pittsburgh Reviews
Allegheny County
4.84 out of 5 stars
(106) (412) 535-8273
Read All Allegheny County Reviews
Beaver County
4.96 out of 5 stars
(25) (724) 371-8564
Read All Beaver County Reviews
Butler County
4.89 out of 5 stars
(38) (724) 602-4491
Read All Butler County Reviews
Lawrence County
4.67 out of 5 stars
(3) (724) 498-4252
Read All Lawrence County Reviews
  • Bessemer
  • Ellport
  • Ellwood City
  • Encon Valley
  • Hickory
  • Little Beaver
  • Mohoning
  • Nashennock
  • New Beaver
  • New Castle
  • New Welmington
  • North Beaver
  • Perry
  • Plain Grove
  • Pulaski
  • S.N.P.J.
  • Scott Township (1)
  • Shenango
  • Slippery Rock Township
  • South New Castle
  • Taylor
  • Union Township
  • Volant
  • Wampum
  • Washington Township (2)
  • Wayne
  • Wilmington
Washington County
4.82 out of 5 stars
(31) (724) 705-0840
Read All Washington County Reviews
  • Allenport
  • Amwell
  • Belasville
  • Bentleyville
  • Blaine
  • Buffalo
  • Burgettestown (1)
  • California
  • Canon
  • Canonsburg (15)
  • Carroll
  • Cecil
  • Centreville
  • Charleroi
  • Chartiers
  • Claysville
  • Coal Center
  • Cokeburg
  • Cross Creek
  • Deemston
  • Donora
  • Dunlevy
  • East Bethlehem
  • East Finley
  • East Washington
  • Elco
  • Ellsworth
  • Finleyville (1)
  • Followfield
  • Green Hills
  • Hopewell
  • Houston (1)
  • Long Branch
  • Marianna
  • McDonald Borough (1)
  • McMurray
  • Midway
  • Monongahela (1)
  • Morris
  • Mount Pleasant
  • New Eagle
  • North Bethlehem
  • North Charleroi
  • North Franklin
  • North Strabane
  • Nottingham
  • Peters Township
  • Robinson (1)
  • Roscoe
  • Smith
  • Somerset
  • South Franklin
  • South Strabane
  • Speers
  • Stockdale
  • Twilight
  • Venetia (4)
  • Washington (6)
  • West Alexander
  • West Bethlehem
  • West Brownsville
  • West Finley
  • West Middleton
  • West Pike Run
Westmoreland County
4.9 out of 5 stars
(42) (724) 635-5961
Read All Westmoreland County Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door (412) 307-4481
603 Parkway View Drive Pittsburgh PA 15205
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