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Ben Buchanan

Ben Buchanan
Technician
Reviews: 24
Average: 4.88 stars
Background: 12/8/2016
Drug Test: 12/14/2016
Ben Buchanan has received 24 reviews, averaging 4.88 Stars:
1 2 3 4 5

Ben Buchanan's Bio:

Originally from Green County PA, I am a proud father to a beautiful baby girl!. I enjoy traveling, outdoor activities and spending time with family. I look forward to meeting you and providing quality service!

Review:

Great company. They are very organized. You call, they schedule and immediately send you a confirmation e-mail, give you an estimated time of arrival, call when they are on their way, and send a picture of the service representative. Excellent service. Have used them twice for two different issues, reasonable and prompt. Will only use them for garage door issues. Thanks.

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A Response from: Dan

Thank you, Kathy, for choosing Precision Garage Door for all your garage door needs. We are happy to provide you with excellent service!

Service Provided:
Garage Door Repair

Review:

Ben was excellent. He arrived and evaluated our problem and determined that a new opener was necessary. I don't think that he was expecting to do an install but didn't seem to mind and had it done in less than 2 hours. We are enjoying our new (nearly silent) opener.

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A Response from: Dan

Thank you, Mark, for choosing Precision Garage Door. We are glad you are enjoying your new opener! Precision Garage Door is here for all your garage door needs in the future!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Ben was very knowledgeable and was able to repair my garage door opener which saved me quite a bit of money. Thank you for the quick response.

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A Response from: Dan

Thank you, Ed, for choosing Precision Garage Door! We are glad you were satisfied with our service and are here for you in the future for all your garage door needs!

Service Provided:
Garage Door Opener Repair

Review:

Ben, the installer, was skilled and expressed himself very well when repairing my garage door and providing options for updating it. I purchased new rollers for the door based on his recommendation in addition to his replacing and installing two springs.

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A Response from: Dan

Thank you, Mike, for choosing Precision Garage Door and for the positive feedback. We are here for all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

They sent a technitian same day I called. He was able to figure out the problem and fix it quickly. Excellent service.

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A Response from: Dan

Thank you, Mike, for choosing Precision Garage Door. I am glad we provided excellent service for you and we are here for all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

I was totally impressed with Ben Buchanan, he diagnosed the problem and found the solution. Great Job Ben!!!

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A Response from: Dan

Thank you, Maria, for the positive feedback and for choosing Precision Garage Door!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Thank you for a great experience. Ben the technician was patient, explained how my garage door worked and helped me through the repair process.

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A Response from: Dan

Thank you, Tara, for choosing Precision Garage Door. We are glad we could help you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We were very pleased with the quick response time. Technician was very professional and knowledgeable with our garage door problem. Repaired the door in a timely manner.

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A Response from: Dan

Thank you, Randy, for choosing Precision Garage Door and for the positive feedback. We look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

Ben was a very knowledgable technician. He did a very good job. I would call you again because of the good service I received today

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A Response from: Dan

Thank you, Sam, for choosing Precision Garage Door. I'm glad you were happy with our service - we are here for all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

With no reservation at all, Precision gets my 5 Star rating. Customer service reps who respond to a service call request are courteous and schedule prompt onsite service. Technicians consistently call when they're on the way, arrive within the designated time provided by the customer service reps, and have all the parts they need to fix the problem inside the van. They fix the problem the first time every time and make appropriate recommendations for future preventive maintenance. Precision is our preferred service provider.

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A Response from: Dan

Thank you, Donna, for choosing Precision Garage Door and for the positive feedback. We are always here for all your garage door needs.

Service Provided:
Garage Door Repair

Review:

Quite difficult to schedule. Very expensive for 30 minutes of work. Additional fees were BS

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Once again, you guys hit it out of the park. Your responsiveness was exceptional (within hours of my call about a door that would not close). Ben, our technician, was on-time, professional, friendly, efficient, thorough and accommodating. He made a 25+year-old garage door operate correctly, smoothly, and - most importantly- nice and quiet! Thanks Dan, and the entire team at Precision. You work hard at great customer service and it shows.

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A Response from: Dan

Thank you, Peter, for choosing Precision Garage Door! We are happy you are pleased with our service and are always here for any of your garage door needs.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Great service, plus Ben Buchanan performance was top notch. Replaced both springs in record time and had my door operating smoothly in no time.

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A Response from: Dan

Thank you, Donald, for choosing Precision Garage Door! We are glad you were pleased with our service and we are here for all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Ben, the service technician for Precision arrived at the time quoted when setting up the appointment. He walked me through everything he was going to do to repair a broken door spring. Very professional with quality work.

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A Response from: Dan

Thank you, Joseph, for choosing Precision Garage Door and for the positive feedback - we look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great fast service!! Definitely recommend!

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A Response from: Dan

Thank you, Daniel, for choosing Precision Garage Door and for the positive feedback! We look forward to providing you with all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent customer service and highly trained technician.

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A Response from: Dan

Thank you, Mitch, for choosing Precision Garage Door and for the positive feedback!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Outstanding service Dan was the best service person. Be proud he works for your company. I would give Dan the man a ten out of five.

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A Response from: Dan

Thank you, Bill, for choosing Precision Garage Doors and for the positive feedback!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

They came out the same day and fix the garage opener. Ben was friendly and courteous. He was honest about what he thought was wrong and let me know he might have to make a couple calls. He had it fixed within 20 minutes. Would recommend their service.

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A Response from: Dan

Thank you, Wendy, for choosing Precision Garage Doors and for the positive feedback!

Service Provided:
Garage Door Opener Repair

Review:

Quick service, professional and knowledgeable.

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A Response from: Dan

Thank you, Jeff, for choosing Precision Garage Door - Have a great day!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Prompt service by an experienced technician!

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A Response from: Dan

Thank you, Thomas, for the positive feedback and for choosing Precision Garage Door. Hope we can help you in the future with all your garage door service needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Fast efficient friendly. Job well done. Very satisfied. Thank you for the quick service. Technician did a great job. Would recommend your service to othets.

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A Response from: Dan

Dana, Thank you for using Precision Garage Door, we are happy to provide you with all your garage door service needs!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

I needed same day service to replace the motor for my garage door. I was impressed with the professionalism of the Web site - that all employees had background checks and were drug tested, etc. Ben was at my house very quickly and did a fabulous job!

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A Response from: Dan

Thank you Jennifer for choosing Precision Garage Doors!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Ben service tech was very kind and considerate, explained things thoroughly and didn't make me feel pressured. Left job site clean and performed job on the time frame he quoted. Gets 5 stars from me.

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A Response from: Dan

Thank you Ann Marie for choosing Precision Garage Doors, we are glad you were satisfied with our service! Have a great day!

Service Provided:
Garage Door Opener Install

Review:

We were very happy. They came the same that we called and fixed our garage door in a timely manner and a professional manner. I would highly recommend them.

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A Response from: Dan

Thank you for choosing Precision Garage Door - Have a great day!

Service Provided:
Garage Door Repair

Product:
Springs

Pittsburgh Area

(412) 339-2513

(412) 339-2513
Allegheny County

(412) 535-8273

(412) 535-8273
Beaver County

(724) 371-8564

(724) 371-8564
Butler County

(724) 602-4491

(724) 602-4491
Lawrence County

(724) 498-4252

(724) 498-4252
Washington County

(724) 371-8564

(724) 371-8564
Westmoreland County

(724) 602-4491

(724) 602-4491
Greene & Fayette County

(724) 498-4252

(724) 498-4252
Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126