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Randy Swann

Randy Swann
Technician
Reviews: 119
Average: 4.90 stars
Background: 2/2/2018
Drug Test: 2/6/2018
Randy Swann has received 119 reviews, averaging 4.90 Stars:
1 2 3 4 5

Randy Swann's Bio:

Hi, I'm Randy. I am married to an amazing woman, and we have four children. I have a passion for art and music. My wife and I have a self sustaining urban farm in West Mifflin, where we raise chickens, goats, sheep, and dogs, oh yeah, I am also an animal lover. I have been in the home improvement/ repair industry over 20 years. I look forward to helping you with your garage door needs...most importantly safety and proper function. And I like popcorn.

Review:

It was Halloween and Randy, your technician came on Sunday and repaired my broken garage door. I can not say enough about Precision for the quick response but to Randy for being one of the best workers you may have. Thank you Linda D.

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A Response from: Dan

Thank you, Linda, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and I'm glad to hear that you were completely satisfied with Randy's service! Please give us a call for all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I’ve only had to call Precision Garage Door Service of Pittsburgh a few times over the years because of the quality of the garage doors and equipment they sell and install, but when I do, there service is exceptional. Any of their technicians that come are very professional, knowledgeable, and polite. I wouldn’t even consider calling another garage door company other than Precision. They fix things right on the first service call.

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A Response from: Dan

Thank you, Richard, for being a valuable Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear you are very pleased with the quality of our doors and that our service has always been exceptional! We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

Randy does clean and professional work highly recommend him for your garage door needs awesome guy

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A Response from: Dan

Thank you, Michael, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting me know Randy did clean and professional work while repairing your garage door and that you would highly recommend him. Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Review:

Customer Service and communication was excellent! The technician arrived exactly on time, was professional and kind! He did an excellent job. I will tell anyone who needs garage door work done about Precision Doors.

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A Response from: Dan

Thank you, Felecia, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that the service Randy provided for you was excellent. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

Randy was awesome! On time, fixed my door, professional and courteous!! Thanks so much!

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A Response from: Dan

Thank you, Sandra, for choosing Precision Garage Door and for taking the time to let me know that your Technician, Randy, was awesome, on time, professional and courteous while fixing your garage door. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 09/02/2021
Garage Door Repair
,
Review:

Roller cable snapped and could not open door manually to drive vehicle out of garage. Called Precision and they sent technician Randy Swann down the next day and he assessed the damage, gave me a quote and began repairing what was needed. Randy was very knowledgeable and answered all my questions. He was courteous and very efficient. I highly recommend Randy to anyone that needs repair service. Very happy with the entire experience from Precision!

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A Response from: Dan

Thank you, Roland, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that your Technician, Randy, was knowledgeable, courteous and very efficient in fixing the problem with your garage door. We appreciate your willingness to recommend us to others and we look forward in continuing to provide you with excellent customer service!

Service Provided:
Garage Door Repair

Review:

All was good. Great job very professional.

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A Response from: Dan

Thank you, Renee, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Randy did a great job! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Friendly service man and did a good job too!

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A Response from: Dan

Thank you, Mary, for choosing Precision Garage Door and for taking the time to give us your five-star review! I'm glad to hear you were pleased with the service that Randy provided for you and we look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were trapped without use of our cars, as the spring broke on our garage door. Couldn't even disengage it and manually lift the door. Precision was out the same day to repair the spring and free our vehicles. Randy Swann was courteous, friendly, and efficient. This is the 3rd time we have called Precision for 2 different houses, and we have always been pleased with the service.

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A Response from: Dan

Thank you, Susan, for being a valued Precision Garage Door Customer and for taking the time to give us your review. I'm glad to hear that Randy was courteous, friendly and efficient and that you are always pleased with our service. Thank you for your business and we look forward to continue to provide you with excellent service.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Randy was very professional and showed me new remotes made sure they all worked properly would highly recommend him

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A Response from: Dan

Thank you, Richard, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Randy was very professional and showed you how everything worked properly. We appreciate your willingness to highly recommend us and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Review:

Thanks for the exceptional service! Randy was very professional and courteous. Work was completed in a reasonable amount of time for a reasonable price!

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A Response from: Dan

Thank you, Laurie, for choosing Precision Garage Door and for taking the time to let me know that Randy provided you with exceptional service! We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Very pleased with same day service. My car was trapped in the garage. Randy Swann was the tech and was very proficient and courteous. Repairs done to my satisfaction. Thank you.

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A Response from: Dan

Thank you, Trudy, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Randy was very proficient and courteous in repairing your door and that it was done to your satisfaction. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The service was very good and thorough. Everything was explained and shown to me. The technician replaced hardware including cables and springs. The door did not need to be replaced.

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A Response from: Dan

Thank you, Eleanor, for taking the time to let me know that the service Randy provided you was good, thorough and that he explained everything to you. I'm glad he was able to replace your hardware, cables and springs and that you did not need to replace the door. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Awesome technician identified my problem immediately did not feel pressured or uncomfortable with what he was telling me used your service before and will continue to use your service and highly recommend to friends family and neighbors thanks again job well done

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A Response from: Dan

Thank you, Valerie, for being a valued Precision Garage Door customer and for letting me know what an awesome job your Technician, Randy, had provided you. We appreciate your business and your willingness to recommend us to friends, families and neighbors! I'm glad to hear you are a satisfied customer of ours and we look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Randy Swann was a knowledgeable, professional technician. Very neat, explained necessary repairs and accomplished them in good time. A good employee to represent your company!

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A Response from: Dan

Thank you, Katherine, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Randy was knowledgeable and professional in repairing your garage door. We look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Randy is a kind and helpful person, great service! Thank you!

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A Response from: Dan

Thank you, Margot, for choosing Precision Garage Door and for taking the time to let me know Randy provided you with great service! We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

The tech was running over on his first appointment of the day and took the time to call and advise us of this. He arrived at the approx. time he told us and immediately found and addressed the problem. He was very knowledgeable, professional and courteous. I would recommend these people to anyone needing service on their doors or operators. - This was also next day service on a Saturday.

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A Response from: Dan

Thank you, Ron, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Randy was knowledgeable, professional and courteous while servicing your garage door. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

Randy was the tech that came out for our service. Very personable and professional.

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A Response from: Dan

Thank you, Jeff & Tina, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that your Technician, Randy, was personable and professional. Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

Randy, the technician, did a wonderful and neat job and was very thorough in his inspection. The cost of $185 per tension spring seems very excessive. Next time I will phone for another estimate rather than calling Precision for any services.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Our service tech was Randy and we couldn't have asked for a better person or technician. He installed 2 garage door openers, but ran into some issues when trying to repair a broken cable, which was because of how the builder installed our garage doors, but he kept at the job even into the late evening. Now that's dedication and determination!! But since it had gotten too late, he returned the next day and completed the job. Randy was so kind, professional and conversational. If all the other techs have the same work ethic and politeness as Randy's, you can't go wrong with Precision. Thanks Randy for a job well done and for being a very nice person!!

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A Response from: Dan

Thank you, Foster & Melba, for choosing Precision Garage Door and for taking the time to let us know what a great job Randy did installing your 2 garage door openers and repairing your broken cables. We are proud of all our employees and hold them to high standards, as we value every customer and appreciate their choice to use Precision. We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

This is the third time in 17 yrs that Precision has serviced my garage door and everytime they come, I am always pleased. Today the technician was Randy Swann, he was very polite and knowledgeable. I would recommend Precision Garage Door Company to everyone!

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A Response from: Dan

Thank you, Scott, for being a valued Precision Garage Door customer and for taking the time to give us your review. We appreciate your business and your willingness to recommend us to others. I'm glad to hear that you are always pleased with our service and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

The other morning we found we had a broken spring on our garage door. I called a company we have used before and left a message. After waiting a few hours and hearing nothing I called Precision and talked to a live and helpful person. Their tech, Randy, was here and at work before I got a call back from the other company. Randy explained what we needed as a minimum and offered an option for more which he recommended but did not push. We opted for it and are well satisfied with the work, price, and overall efficiency. Highly recommended!

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A Response from: Dan

Thank you, John, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that you were satisfied with the work, price and overall efficiency of your service. We appreciate your willingness to highly recommend us to others and look forward to serving all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Randy was the repairmen, he was on time, completed the repairs very efficiently and took time to answer my questions. Great response time and communication before and after service call. Over all, 5 star rating.

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A Response from: Dan

Thank you, Glen, for choosing Precision Garage Door and for taking the time to give us your 5 star review. I'm glad to hear you were pleased with the service our Technician, Randy, provided for you. Please give us a call for any of your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

Got an appointment right away, appreciated all of the email and text communication regarding Covid safety, apmt time, and who would be coming. Our service technician was great and extremely helpful! This is our second time using precision and we couldn’t be happier.

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A Response from: Dan

Thank you, Elizabeth, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Randy Swann inspected the door and adjusted the tension and it is working now and if I have a further problems, I will call you. Thank you

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A Response from: Dan

Thank you, Joan, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

Sorry, No repair Exceeded my budget

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Service Provided:
Broken Garage Door Spring Repair

Review:

The technician, Randy, was professional, knowledgeable, and personal.

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A Response from: Dan

Thank you, Carol, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting us know that Randy provided you with professional, knowledgeable and personal service. Please give us a call for all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

Randy did a great job at repairing my broken door. Explained everything he fixed. It is now more quiet and works like a charm. Broken spring

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A Response from: Dan

Thank you, Darlene, for choosing Precision Garage Door and for letting us know what a great job Randy did in repairing your door. We appreciate you taking the time to give us your review and we look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very friendly and efficient.

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A Response from: Dan

Thank you, Daisy, for choosing Precision Garage Door. I appreciate you taking the time to let me know you had friendly and efficient service from Randy. Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

Thank you service technician Randy Swann for doing a fantastic job on garage repair and installation of new garage door opener! I would recommend Precision door company to anyone.

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A Response from: Dan

Thank you, Philip, for taking the time to give us your review on Randy. I'm glad to hear he did a fantastic job on your garage door repair and install of your new opener! We appreciate your willingness to recommend us to others! Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126