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Marcus Martin

Marcus Martin
Technician
Reviews: 319
Average: 4.94 stars
Marcus Martin has received 319 reviews, averaging 4.94 Stars:
1 2 3 4 5

Marcus Martin's Bio:

I was born and raised in the Pittsburgh area and have been working in the service industry for the past 6 years. In my free time, I enjoy fishing, camping, and spending time with my nieces and nephews. I look forward to improving your garage door needs!

Review:

I had 2 bottom brackets replaced on my garage door, due to rust. The technician, Marcus, was very knowledgeable and pleasant during the appointment. The work was done in a timely manner and he cleaned up after. I would definitely recommend this company to anyone who needs garage door problems fixed. I am a repeat customer - very reliable company.

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A Response from: Dan

Thank you for being a valued Precision Garage Door customer and for taking the time to give us your review. I appreciate you letting us know that Marcus provided you with knowledgeable and pleasant service. Thank you for your willingness to recommend us to others and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

This is the second time I've had Precision to service my garage door. Same day service is unheard of--it's great. They're very efficient, the techs do an excellent job and there very personable. Even the person who took the call couldn't have been nicer. Great customer service. Highly recommend. Logic board purchased.

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A Response from: Dan

Thank you, Barbara, for being a valued Precision Garage Door customer and for taking the time to give us your review. It's good to hear how efficient our techs are and what an excellent job Marcus did for you. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

same day service installation done in timely manner

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A Response from: Dan

Thank you, Bill, for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Review:

My garage door suffered a failure the morning of 9/29. I called, was fortunate enough to get a same day appointment and in the entire span of 6 1/2 hours, the repairs were completed. Everyone was super prompt and Marcus was super professional. 10/10 will use again and will refer.

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A Response from: Dan

Thank you, Mike, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear we were very prompt in getting your garage door back up and running and that Marcus was super professional. We appreciate your willingness to refer us to others and look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision Door is a well run company. The service was great and technician was excellent. I would recommend. Its so refreshing to deal with a competent, professional company when there are so many poor ones out there.

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A Response from: Dan

Thank you, Susan, for taking the time to give us your 5 star review and for letting us know that Marcus, your Service Technician, provided you with excellent service! We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

My door spring broke on Labor Day and I took a chance to call to arrange a repair expecting to get a recording. Instead my call was answered by a pleasant woman who arranged for a tech to make repairs the following day I appreciated her working on a holiday with and setting up my repair. The repairman was friendly as well as on time and made repairs quickly as well a identifying worn rollers and suggesting they be replaced. I was well satisfied with everyone throughout this experience.

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A Response from: Dan

Thank you, Alan, for choosing Precision Garage Door and for taking the time to give us your review. I am pleased to hear you were satisfied with your experience you had with us and we look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

Great customer service! Door was fixed the next day. Marcus was our service guy. He was friendly, very knowledgeable, and knew exactly how to fix the issue. All equipment was in his truck and ready to go. He made the job look easy because of his skill. I appreciate a well run company and give them rave reviews. Thank you for great service.

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A Response from: Dan

Thank you, Leeann, for taking the time to give us your 5 star review! I always appreciate hearing that our Service Techs are friendly, knowledgeable and have the skills to provide our customers with great service. We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am very impressed with Precision Garage Doors. The company makes every effort to please the customer with great results. The technician, Marcus, was very knowledgeable, helpful and got the job done. Thank you for your great service!

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A Response from: Dan

Thank you, Patricia, for choosing Precision Garage Door and for taking the time to give us your review. Our customers are our number one concern and it's great to hear back from them! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

I had a new LiftMaster Opener installed. Marcus was the installer. He arrived promptly and answered my many questions about what equipment would be installed. He wore a mask, as I did, and maintained social distance. He was thorough, polite, very knowledgeable and patient. When the work had been completed he explained all the features included with the installation. He assisted me to set my code for the Wireless Keyless Entry and tested and retested to make certain I felt comfortable with the new system. He also explained the door control. He explained that maintenance was important and to call if I was experiencing any problems with the system. I would highly recommend Precision Garage Doors and Marcus as a technician.

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A Response from: Dan

Thank you, Nanene, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know what a great job Marcus did and your willingness to highly recommend us to others. We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Good job! Thank you!

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A Response from: Dan

Thank you, Larry, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Excellent job! Came, checked out what needed to be done. Accomplished it at a reasonable price.

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A Response from: Dan

Thank you, Patty, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

We just had a problem with our garage door openers not working. Precision's employee, Marcus showed up when expected, fixed our problem and didn't try to sell us more. Totally satisfied.

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A Response from: Dan

Thank you, Sandra, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were totally satisfied with the service that Marcus provided for you! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

Marcus did an excellent job in repairing the springs on my garage door. He was professional, thorough and very friendly. He completed the job in a timely manner. He also changed the light bulbs in my garage. He went above and beyond. He thoroughly explained things to me . I look forward to working with Precision in the future for all my garage door needs.

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A Response from: Dan

Thank you, David, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Marcus provided you with excellent service and we look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

We have used Precision for our needs for over 10 years. Had a minor issue and Marcus from Precision stopped by in less than 1 day, fixed the problem and did general maintenance on the door. Very quick and professional service performed by a very professional tech rep. I highly recommend Precision!

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A Response from: Dan

Thank you, David, for being a valued Precision Garage Door customer and for taking the time to give us your review. We appreciate your business and your willingness to highly recommend us to others! We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

Despite the current world situation, was able to get the service scheduled within two days of calling. Marcus arrived on time and was quickly able to repair the broken spring and get us back in operation. Everything was covered under warranty. Very happy dealing with the team again.

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A Response from: Dan

Thank you, Terri, for choosing Precision Garage Door and for taking the time to give us your review. We look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

Marcus Martin replaced my garage door opener and door gasket. He did a thorough OCD like inspection and explained that replacing the door rollers would make the garage door operate "better than new". We was right! Before he left, I viewed his work and could not find any imperfections with the gasket install. I was amazed with the professional, organized, and clean way he routed the overall wiring. I will definitely recommend Marcus to my friends and use for repairing my warehouse garage doors in the future. Thank you!

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A Response from: Dan

Thank you, Patrick, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your willingness to recommend Marcus to others and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Rollers

Review:

I hired Precision last year for garage door emergency lock installation and there was no question when I needed a repair last week that I would call Precision again. From the moment you place the service call there is precision in the service from beginning to completion. The call is made, then you receive confirmation of the date & time for service, followed by a text from the technician on their way to your home, then another text that the technician has arrived at your home. The Invoice comes quickly and is professional and uncomplicated. Precision personnel are experts in their trade and exemplary in providing remarkable customer service.

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A Response from: Dan

Thank you, Tom, for being a valued Precision Garage Door customer and for taking the time to give us your review! I'm pleased to know that you have received remarkable customer service from us, as this is our goal. We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Marcus was very friendly and professional when explaining the results of his inspection, his recommendations, and in the completion of the work required. He also left the job site clean and neat.

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A Response from: Dan

Thank you, Dan, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Marcus is the best! He was able to resolve our garage opener problem in just a couple of hours. It makes our lives much easier!

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A Response from: Dan

Thank you, Alice, for choosing Precision Garage Door and for taking the time to give us your review. We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We used Precision services before and were pleased with their work. Marcus was very professional and answered all questions clearly. The door is great, very smooth and quiet. Five stars!!!

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A Response from: Dan

Thank you, Ron, for being a valued Precision Garage Door customer and for taking the time to give us your review. We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Our garage door would no longer open or close the unit would just make a humming noise. Marcus Martin was our Technician and he knew immediately that our unit was old and very outdated and that the motor was shot he also spotted that the hardware and springs were not up to code since it was such and old unit. He gave me all the details about what needed replaced and costs on the spot. It was nice that he had everything that he needed with him in the van and shortly after I have a brand new garage door system. I am very pleased with the work and will recommend Marcus and the Precision Garage door team anytime someone needs service.

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A Response from: Dan

Thank you, Marcos, for taking the time to give us your review. We appreciate you are willing to recommend us to others! Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I love Precision because of their courteous and kind employees. The service repair persons are very professional. Their very patient when explaining a issue to you. Their scheduling appointments are flexibile. They have been here several times to adjust any problems and I never had to pay. Thanks Precision

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A Response from: Dan

Thank you for being a valued Precision Garage Door customer and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

Excellent service. Installer was superb!

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A Response from: Dan

Thank you, Raymond, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad you received excellent service from Marcus and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The tech came out and took one look and new right away what it was he made the repair to the unit quick and easy did a wonderful job and great work couldn’t be happier keep up the good work...

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A Response from: Dan

Thank you, Carrie, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

I can't thank you enough for your quick response to my issue and for sending Marcus. I had complete trust in him as soon as he began his assessment. Very competent, very thorough and very kind. Thanks again.

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A Response from: Dan

Thank you, Kathy, for choosing Precision Garage Door and for taking the time to give us your review on Marcus. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I'm a repeat customer. As always, friendly, same day service. Tech was on time and explained everything. Very satisfied with the install and performance of the new garage door opener. Highly recommend.

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A Response from: Dan

Thank you, Brian, for being a valued Precision Garage Door customer and for taking the time to give us your review. We appreciate your business and your willingness to highly recommend us to others. Please give us a call for all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Arrived on time, presented a professional approach to evaluating the necessary repair and presenting an estimate. Completed repairs promptly. Nicely done, will not hesitate to use your services again, many thanks....Mike

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A Response from: Dan

Thank you, Mike, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate that the services we provided for you obtained you as one of our valued customers. We look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

Precision installed new doors for us in 2014 and did a great job. I won't go anywhere else for my garage door needs

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A Response from: Dan

Thank you, Mark, for being a valued Precision Garage Door customer and for taking the time to give us your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent work. Thank you very much.

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A Response from: Dan

Thank you, James, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Fast same day service. Very professional tech with knowledge of product, repair, and service required.

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A Response from: Dan

Thank you, John, for choosing Precision Garage Door and for taking the time to give us your review. We look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126