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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 3877 reviews, averaging 5.00 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 05/15/2024
Garage Door Repair
,
Review:

very pleased with Damon Burke and his professional attitude.

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A Response from: Dan

Thank you, Bill, for continuing to rely on Precision Garage Doors for all your repair needs and for taking the time to write a review. It's great to hear that Damon was able to provide with Five Star service!

Damon Burke Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Damon Burke
Review:

I have used Precision in the past and recently and will continue to do so! They are professional, friendly and immediately responsive. Their technicians are great also!! Highly recommend!

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A Response from: Dan

Thank you, Tim, for continuing to choose Precision Garage Doors for your repair needs. Very glad to hear that our technicians have been able to deliver excellent service. Thank you for your review, the continued loyalty, and being willing to recommend us to others!

Damon Burke Service Provided:
Broken Garage Door Spring Repair

Technician: Damon Burke
Review:

We had 2 doors that needed fixed. One had a broken cable and spring and the other just didn't work. Chuck diagnosed that it was the sensors. He replaced them and within a 1/2 hour, he had the door that I thought was the harder fix, fixed first. He then replaced cables and springs on the other door. In a little more than 1 hour, he had both doors fixed.

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A Response from: Dan

Thank you, Steve, for letting me know that Chuck was able to provide you with quick service on both your garage doors! We appreciate your 5 star review and look forward to servicing all your garage door needs in the future.

Chuck Phillips Service Provided:
Garage Door Repair

Technician: Chuck Phillips
Review:

George was excellent. Talked through the problems, why they were problems, how they could be fixed, price options. Great work!

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A Response from: Dan

Thank you, Craig, for letting me know that George provided you with excellent service and explained all your options. We appreciate your 5 star review and look forward to provide you with great service in the future.

George Ramey Service Provided:
Garage Door Repair

Technician: George Ramey
Review:

This was the most professional Garage service company I have ever utilized. The tech , Reese was very professional, took time to walk me through everything and explain stuff . He checked safety features on the door and made sure everything was working efficiently more than once . He is the reason I will now be using Precision as my new garage door company . The company itself is extremely professional . They communicate very well and even send A picture of the tech who will be arriving at your home . I cant recommend this company enough and ask for Reese!!

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A Response from: Dan

Thank you, Jamie, for your 5 star review. I appreciate you taking the time to let me know Precision was the most professional service company you have ever dealt with and that Reece took the time to walk you through the repairs needed while explaining everything to you. I'm glad to hear your willing to highly recommend us to others and we look forward in continuing to provide you with great service!

Reece Cramer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Reece Cramer
Review:

Cori was courteous, prompt, and knowledgeable. She thoroughly explained the function of the various parts of the garage door that needed attention. I appreciate the time that she took to educate me about what I should do if the opener motor fails.

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A Response from: Dan

Thank you for your 5 star review! I'm glad to hear Cori provided you with courteous, prompt and knowledgeable service, as well as explained the function of various parts of your garage door. We appreciate your business and are always here for all your garage door needs.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Bam! I backed into my garage door which made me very unhappy. After sulking for a bit, I remembered having a good service experience with Precision Garage door once before. So I called them on a Saturday night, they had someone at the house Sunday morning, and my new door was in the works by Sunday afternoon! That's service.

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A Response from: Dan

Thank you, Marguerite, for letting me know that Precision provided you with great service and that we were quickly able to get a new door ordered for you! We know you will enjoy your new door for many years!

Conner Scott Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Conner Scott
Review:

I could not be happier with my Precision experience. From the moment they answered my call through almost-instant scheduling to Cori's obvious experience and professionalism during the actual visit, it was flawless. Thank you PGD! I would strongly recommend to anyone.

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A Response from: Dan

Thank you, Chuck, for letting me know that you could not be happier with Precision, from the moment your call was answered through Cori providing you with experienced and professional service. We appreciate your willingness to strongly recommend us to others and look forward to servicing all your garage door needs.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Very friendly and professional service. Reece did an amazing job replacing the springs and changing the cables of my old garage doors. He did whatever it took to finish the job on the same day. I would highly recommend this company to repair your garage doors.

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A Response from: Dan

Thank you, Juan, for taking the time to let me know that our technician, Reece, did an amazing job while replacing the springs and cables on your older garage doors. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Garage Door Repair

Product:
Springs

Technician: Reece Cramer
Review:

Great experience. Damon was very personable and knowledgeable. He explained everything in a way that I could understand and allowed me to determine all that I wanted done. This included springs, cables, rollers and a few other parts for both doors. If all the employees are like this young man, this is one lucky business. I called Precision because my son had a good experience with another great employee.

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A Response from: Dan

Thank you, Diane, for choosing Precision Garage Door. I'm glad to hear you had a great experience with our technician, Damon, and that he provided you with personable and knowledgeable service while explaining everything to you. We appreciate you, and your son, trusting in Precision to get your repairs done right!

Damon Burke Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Damon Burke
Review:

Super fast response. very knowledgeable technician.

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A Response from: Dan

Thank you, Robert, for your 5 star review and always trusting Precision with all your garage door repairs. I'm glad to hear you had a super fast response from us and the technician, Tim, provided you with knowledgeable service. We appreciate your business and always look forward to servicing all your garage door needs.

Tim Kronenberger Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Assistant Manager: Tim Kronenberger
Review:

The tech, Cori Jo Merkel was outstanding. Very thorough in her assessment and her technical knowledge is outstanding. The job was done quickly. She explained everything to my wife and I to where it was very easy to understand. And at the end. The garage was cleaner when she left than when she got there. HIGHLY RECOMMEND HER TO ANYONE!!!!

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A Response from: Dan

Thank you, Mark, for your 5 star review and letting me know that Cori provided you with outstanding service! We appreciate your willingness to highly recommend Cori and Precision. We always look forward to servicing all your garage door needs.

Cori Merkel Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Cori Merkel
Review:

We had our garage door spring break late on afternoon, called Precision and they had our technician, George, at our home before lunchtime the next day. George was very professional, clearly broke down the options I had for repair, and explained the overall state of my garage door system beyond just my spring which had broken. He made short work of the job (literally like an hour) and our garage door is opening and closing more smoothly than I have ever seen it do so before the repair.

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A Response from: Dan

Thank you, Matthew, for letting me know that George provided you with professional service while explaining the overall state of your garage door system and the repairs it was needing. I'm glad to hear your door is opening and closing more smoothly than ever before! We appreciate your business and look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: George Ramey
Review:

Chuck was here in the timeline expected. He was courteous. He answered my questions. Most importantly he repaired the door and now I have the peace of mind to be able to close the door and secure my car and belongings inside my garage again. Thank you, Chuck!

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A Response from: Dan

Thank you, Ann, for choosing Precision Garage Door. I appreciate you letting me know that Chuck was on time, courteous and answered all your questions while repairing your garage door. Please give us a call for all your garage door needs in the future.

Chuck Phillips Service Provided:
Garage Door Repair

Technician: Chuck Phillips
Review:

Cori crushed the job with the knowledge and efficiency while being a really nice person also.

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A Response from: Dan

Thank you, Jeremy, for choosing Precision Garage Door and taking the time to give us your review. I'm glad to hear Cori provided you with knowledgeable and efficient service. We appreciate your business and look forward to servicing all your garage door needs in the future.

Cori Merkel Service Provided:
Broken Garage Door Spring Repair

Technician: Cori Merkel
Review:

I have used Precision Garage Door Service a couple times before and was pleased with the work and the technicians. Damon was courteous and knowledgeable. He explained everything very well and I felt confident in his workmanship.

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A Response from: Dan

Thank you, Greg, for always choosing Precision for your garage door repairs. I appreciate you giving us your 5 star review and for letting me know that most recently, Damon, provided you with courteous and knowledgeable service, as well as explaining everything to you. I'm glad to hear you always feel confident in our technicians workmanship! We appreciate your business and always look forward to providing you with great service!

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

Torsion spring breaks Friday night with my wife's car now stuck in the garage. I called Saturday morning and luckily they had an opening on Sunday. Conner Scott came out within the appointment window and had to replace more than the spring as the other components were >20 years old. He did not try to upsell me on the other components. He new his craft well and spent his time efficiently. Very courteous and professional. Highly recommend.

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A Response from: Dan

Thank you, Blaine, for choosing Precision Garage Door and for taking the time to let me know Conner provided you with courteous and professional service. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Conner Scott Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Conner Scott
Review:

Extremely prompt, efficient and courteous service!

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A Response from: Dan

Thank you, Ted, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Chuck recently provided you with prompt, efficient and courteous service! We appreciate your business and always look forward to servicing all your garage door needs.

Chuck Phillips Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chuck Phillips
Review:

I came out the first thing this morning to get the trash ????? and I heard a loud noise behind me and when I tried to open the door with the remote, it wouldn’t do anything. I didn’t know what to do but then I remembered back two years ago when I was having a problem with the garage door and all it would do then was go up and back down continuously and I looked on line to try and find somebody to give me a helping hand and I came up with your company on line and I explained to them what was happening and I was so surprised when they said that they would be happy to come out and take a quick look at it and that was on a Saturday.That is what made me look up their number again and I got Damon Burke come out and he first calmed me down by saying that he was going to get us straightened out and he checked the garage door and right away explained to me what was going on and all that he needed to do and he went at it . He was very knowledgeable, and courteous and he did a great job and it didn’t take nearly as long as I thought it would take and he did a tremendous job. I would definitely recommend your company to all of my friends and family in a heartbeat because at a time like that you are excited about what to do and what is going to happen next and believe me this Damon knows how to make you feel calm while he is doing his work.

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A Response from: Dan

Thank you, Nathan, for being a valued Precision Garage Door customer and for taking the time to give us your review. It's good to know Damon provided you with knowledgeable, courteous and all around great service! We appreciate your willingness to highly recommend us to others and always look forward to servicing all your garage door needs

Damon Burke Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Damon Burke
Review:

I have never used anyone else!!! There the BEST TYSM

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A Response from: Dan

Thank you, Iris, for being a valued Precision Garage Door customer and for taking the time to give us your 5 star review. It's good to know you always receive the best service from us! We appreciate your business and always look forward to servicing all your garage door needs.

Chuck Phillips Service Provided:
Garage Door Repair

Technician: Chuck Phillips
Review:

Excellent service on my warrantied door opener motor, which was not working right, due to a power surge, and also replaced a missing hinge. The technician, Reece Cramer, was professional, on-time, helpful, obviously knew his stuff, and personable.

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A Response from: Dan

Thank you for being a valued Precision Garage Door customer and taking the time to give us your 5 star review. It's good to hear Reece provided you with excellent service! We appreciate your business and always look forward to servicing all your garage door needs.

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

Excellent Service

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A Response from: Dan

Thank you, Chris, for your 5 star review and for letting me know Damon provided you with excellent service. We appreciate your business and look forward to servicing all your garage door needs.

Damon Burke Service Provided:
Garage Door Opener Repair

Technician: Damon Burke
Review:

I was sent a picture of the technician who would answer my service call. George arrived promptly, introduced himself, and went to work. He explained everything every step of the way. He was professional, knowledgeable, and friendly. He replaced the part I needed, and again reviewed everything. He cleaned up everything. I received a service call the same day I called, and they worked around another appointment I had. I would definitely recommend Precision Garage Door. I was 100% satisfied.

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A Response from: Dan

Thank you, Carol, for being a valued Precision Garage Door customer and for taking the time to give us your 5 star review. I'm glad to hear George arrived promptly, explained everything he was doing and provided you with professional, knowledgeable and friendly service! I appreciate you letting me know you were 100 % satisfied and would definitely recommend us to others. We always look forward to servicing all your garage door needs.

George Ramey Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: George Ramey
Review:

As always good service !! On time , courteous , knowledgeable tech . Ty

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A Response from: Dan

Thank you, Dontta, for being a valued Precision Garage Door customer and for taking the time to let me know you always receive good service! We appreciate your business and always look forward to servicing all your garage door needs.

Tim Kronenberger Service Provided:
Garage Door Repair

Assistant Manager: Tim Kronenberger
Review:

Called Precision Garage Door to service my garage door which I had a problem with when trying to close the door. I had called a competitor previously and they told me that the sensor on the door was bad and that it would cost 125 to replace. Timothy from Precision said he would check a couple of things first and if that didn’t correct the problem, It may require something more complicated. He tightened the chain and adjusted the sensor and fixed the problem in minutes. All covered in the service fee of 65. Excellent service, knowledgeable technicians and overall GREAT EXPERIENCE!!! I highly recommend this company!

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A Response from: Dan

Thank you, Garfield, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Tim provided you with excellent service and that you had an overall great experience with us. We appreciate your willingness to highly recommend us to others and always look forward to servicing all your garage door needs.

Tim Kronenberger Service Provided:
Garage Door Repair

Assistant Manager: Tim Kronenberger
Review:

We had very good same day service from Precision. George Ramey was able to resolve our garage door opener problem quickly. He was very good at explaining the process and patient with our questions. We will recommend George and Precision to others. Thanks! Scott Frost

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A Response from: Dan

Thank you, Scott, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you got service the same day and that George was able to resolve the issue with the opener quickly. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Garage Door Opener Repair

Technician: George Ramey
Review:

Precision Door is the only company we use. As always, we called for an appointment and immediately got one scheduled. Cori showed up and explained the possible issues for our garage for not opening. She did her investigation and immediately determined that we needed a new one. She installed it and it worked immediately. Thank you, Cori, and Precision Door

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A Response from: Dan

Thank you, Glenn, for being a valued Precision Garage Door customer and for taking the time to give us your 5 star review. I'm glad to hear we are the only company you use for all your garage door needs! We look forward to continuing to provide you with great service.

Cori Merkel Service Provided:
Garage Door Opener Repair

Technician: Cori Merkel
Review:

Reece was very professional did a great job,

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A Response from: Dan

Thank you, Rodger, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece was very professional and provided you with great service. We appreciate your business and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Reece Cramer
Review:

Love Precision. Easy to book online or call to make appt. On time. Personable and knowledgeable. Take the time to explain the issues and solutions.

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A Response from: Dan

Thank you, Duane, for being a valued Precision Garage Door customer and for taking the time to give us your 5 star review. I'm glad to hear Cori provided you with personable, knowledgeable service and took the time to explain the issues and solutions. We appreciate your business and always look forward to providing you with great service!

Cori Merkel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cori Merkel
Review:

Quickly responded to my request for maintenance. Took the time to walk me through the pros and cons of my current configuration and explained the typical timeline for each part. Taught me a lot.

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A Response from: Dan

Thank you, Thomas, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear we quickly responded to your request for service, and that Cori took the time to explain everything to you. We appreciate your business and look forward to servicing all your garage door needs in the future.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126
Precision Garage Door Service of Washington County
Office: (412) 387-7802
453 Valley Brook Rd
Ste 700

McMurray, PA 15317