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Carlo Zanetti
Tech ID#: 41
Reviews: 20
Average: 5.00 stars
Background: 8/29/2017
Drug Test: 8/28/2017

Carlo Zanetti

Technician
Carlo Zanetti has received 20 reviews, averaging:

Carlo Zanetti's Bio:

My name is Carlo, I am a proud father of 4 beautiful children. I enjoy being outdoors and spending time with family. I've always had an interest in fixing things and understanding the way things work. A strong work ethic and pride in my work is very important to me. I look forward to satisfying all of your garage door needs.
Review:

Your service man, Carlos, was very knowledgeable, courteous and pleasant. He diagnosed the problem, went to work right away and the problem was fixed! We are very happy with the job!
Sharon Herbster
A Response from: Dan

Thank you, Sharon, for choosing Precision Garage Door and for your positive feedback. I'm glad you were very happy with the job Carlo did!

Carlo Zanetti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Our technician was prompt, courteous, and completed the work in a timely manner.
Stuart Hutchison
A Response from: Dan

Thank you, Stuart, for choosing Precision Garage Door and for the positive feedback! I'm glad you had a good experience with us and we look forward to servicing all your garage door needs in the future!

Carlo Zanetti Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My garage door was broken and stuck in the closed position. I was panicked as it was a Saturday night and a holiday weekend. Your service answered the phone promptly and was very polite and helpful. Your technician Carlo came at 10 o'clock at night. He was here for a good while fixing the problem. He was very polite and skilled. The situation was handled very professionally. Your service is top notch and I would highly recommend you!! Thank you so much!!
Sherrie Mason
A Response from: Dan

Thank you, Sherrie, for choosing Precision Garage Door. I'm glad we provided you with prompt and top notch service! Thank you for the feedback and we are here in the future for all of your garage door needs!

Carlo Zanetti Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

We have had Carlo perform work for us twice now and my wife and I have been more than satisfied with his professional approach to his job along with his willingness to help us in any way he could. I would call him again
Gary Lagana
A Response from: Dan

Thank you, Gary, for being a Precision Garage Door customer. I'm glad you are more than satisfied with the service Carlo provided. We are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

Excellent repair person with a great personality! Easy to talk to and easy to understand!
Joanne Dunn
A Response from: Dan

Thank you, Joanne, for choosing Precision Garage Door. We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Garage Door Repair
Technician:
Review:

The technician was very knowledgeable and professional, I especially appreciated his process of reviewing the job and accessing which method would be most cost-effective and good for the job. I would recommend him and the company to anyone that needs service.
Benjamin Williams
A Response from: Dan

Thank you, Benjamin, for choosing Precision Garage Door and for your willingness to recommend us. We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Garage Door Repair
Technician:
Review:

Carlo Zanetti was our technician for 2 service calls to upgrade our garage door opener bar for belt drive. Carlo was professional and knowledgeable regarding what needed done. He called prior to coming to our home and arrived at the time he said he would. We had a contractor install our garage doors on a new garage and it was not done correctly. Carlo identified the issues and fixed everything that needed done, to make sure our garage doors were running smoothly. He went above and beyond at both appointments and was easy to talk to and explained everything he did. If and when I need garage door service in the future I would definitely call Precision and I will request Carlo be our technician in the future as well. I would recommend Precision and Carlo in the future to friends and family.
John Hesser
A Response from: Dan

Thank you, John, for choosing Precision Garage Door and for taking the time out to give us positive feedback! I'm glad you were happy with the service Carlo provided. We look forward to servicing all your garage door needs in the future!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

Carlo did an awesome job. He was fast, friendly, and had my garage door working in no time. Great service!
Brian V
A Response from: Dan

Thank you, Brian, for choosing Precision Garage Door. I'm glad you received great service from Carlo and we are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

The technician was prompt, efficient, and helpful when explaining the installation process. We were pleased with everything.
Margot Mcclellan
A Response from: Dan

Thank you, Margot, for choosing Precision Garage Door. I'm glad you were pleased with everything. You can call us in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

My garage doors are 20+ years old and it shows. I have owned the house for almost 7 years and have kept them operating with minimal work (I once replaced the plastic/nylon gear) although they definitely don't run smoothly (very shaky/jerky when opening and closing). Recently, my remote opener stopped working. I received a promotional postcard in the mail so I decided to have somebody take a look. I also requested a tune-up while the technician was checking the remote/opener. Carlo visited last night and was fantastic. He called out some issues and concerns across the board (which were somewhat plentiful since the doors and openers are so old). At first, I was concerned with being oversold or talked in to more repairs than I wanted or needed. However, Carlo provided three tiers of service (minimal, basic and maximum updates). After discussing further with him, we came to an agreement that fixed my remote, replaced a clearly bad pulley and tuned up some other areas. I'm happy to report that both my garage doors are working fully and much smoother than they have since I've owned the house. And, this was all done with open and transparent communication and some explanation and negotiation from both sides. Because of Carlos collaborative approach and willingness to understand my goals and intent (rather than being salesy/pushy), I felt comfortable that I got the right service from the right company. This goes a LOOONG way toward customer service and Precision being my choice for future service or door/opener needs. Thank you very much for your service and approach to customer service!
Sean Graham
A Response from: Dan

Thank you, Sean, for choosing Precision Garage Door. I'm glad Carlo was able to help you with your garage door issues and provided you with great customer service! We are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

done fast and right!
Debbie Sandherr
A Response from: Dan

Thank you, Debbie, for choosing Precision Garage Door and for the positive feedback!

Carlo Zanetti Service Provided:
Garage Door Repair
Technician:
Review:

Carlos was very efficient and friendly. New the products and was very efficient, done in no time.
Carol Worek
A Response from: Dan

Thank you, Carol, for choosing Precision Garage Door and for taking the time to give us a positive review. I'm glad you were happy with our service and we are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Carlo was friendly, explained everything and did a great job. If I need service again I would want him back. I would recommend him to my friends and family.
Larry Thompson
A Response from: Dan

Thank you, Larry, for choosing Precision Garage Door. I'm glad Carlo did a great job for you! Thank you for your willingness to recommend us to your friends and family. We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Carlo Zanetti stopped by our home today to fix s broken spring. The customer service he provided was second to none. He was a great guy and the reason I will only do business with Precision.
Dan Primrose
A Response from: Dan

Thank you, Dan, for choosing Precision Garage Door and for the positive feedback! We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

On time and courteous. Work finished quickly and properly.
William Schockling
A Response from: Dan

Thank you, William, for choosing Precision Garage Door and for taking the time to give us positive feedback!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

Quick, efficient, polite, competent service. Would highly recommend.
Sabina Daroski
A Response from: Dan

Thank you, Sabina, for choosing Precision Garage Door. I'm glad we were able to provide you with quick, efficient and polite service. We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

Carlo was courteous, efficient and thorough. We had an emergency (broken coil spring) and he was here within 2 hours, repaired and improved our ancient garage door in short order. It runs smoothly and quietly now, better than ever, on new cables and rollers.
H J Garber
A Response from: Dan

Thank you, H J, for choosing Precision Garage Door. I am glad we provided you with courteous, efficient service and that your garage door is running smoothly now. We are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fantastic service - quick to come - excellent installer and no pressure to buy!
Debbie Painter-benning
A Response from: Dan

Thank you, Debbie, for choosing Precision Garage Door and for the positive feedback!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Date: 10/18/2017
Install Garage Doors
,
Review:

Service was great. On time and finished in no. Carlo the tech was polite and professional. Thanks Jim claar
James Claar
A Response from: Dan

Thank you, Jim, for choosing Precision Garage Door and for the positive feedback.

Carlo Zanetti Service Provided:
Install Garage Doors
Technician:
Review:

The repairman man Carlo was very professional and very personably. If this is indicative of your company, then you will be in business for a long time. Thank you
Ron Decostro
A Response from: Dan

Thank you, Ron, for choosing Precision Garage Door and for the positive feedback. We are always here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Repair
Product:
Springs
Technician: