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Read what people are saying
about Precision Garage Door in:

Washington County, PA

Precision Garage Door Service of Pittsburgh
has received 160 reviews, averaging 4.89 Stars:
Review:

After several estimates from various garage door companies, we decided on Precision for they offered 300.00 off a double garage door and for an additional fee, a lifetime warranty, which is transferable to new home owners for a minimal fee. Precision also had a 3" brown vinyl trim that the other companies could not get. We loved the large selection of doors and style and the different window options they offered. Our one complaint is the extended length of time we had to wait for the installation. the garage door we selected is one not kept in stock and was special order and was told it will take 2 weeks to get it in. After 4 weeks and no call that the door was in, we had to call and was told by Tom, they were really busy and it will be another week or two. Called back after 2 weeks went by and no word from Precision on the status of our door and this time Tom said it was due in the following Thursday so now we are at 7 weeks. The Friday after it should have been in to Precision, called the following Monday and was told, "Oh that one came in cracked and had to go back." I asked Tom how come no communication about this and he said he would check into it. Later that day, he called and asked if the following Monday would be good for installation and of course after waiting 8 weeks, yes we were more than ready! The inconvenience of being told the garage needed to have several items moved within 2 weeks for installation and hauling items to a storage area to be ready for this and then waiting another 6 weeks was uncalled for and lack of communication to us certainly does not deserve 5 star rating. The installation by Chuck was professional and no blame to him for the extended wait. I was disappointed the crew did not clean up the mess in the garage....screws and sawdust on floor. I am self employed in home improvements and would never consider not cleaning up after a job completion. Recommend better communication between company and customer with the company initiating the communication and not the customer., especially when told 2 weeks and it goes on until 8 weeks have passed after the down payment.
Rick Channell
Chuck Hummel Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Tom was onsite and changed out 23 core locks for me. He was thorough and quick. He was professional about everything and answered any questions I had. Easy guy to work with and a great attitude! Would refer you guys to anyone in need of any door needs. Thanks you!
Tom Rogers
A Response from: Dan

Thank you, Tom, for choosing Precision Garage Door and for your willingness to refer us! We are always here for all your garage door needs.

Tom Constantin Service Provided:
Garage Door Repair
Product:
Opener
Manager:
Review:

The service tech came as promised in a quick and timely manner. He was friendly, efficient and through in installing a new upgraded sweep and servicing my garage door. He gave me the price for his service before starting the job, which I much appreciated. I highly recommend Precision and will call them in the future for my garage door service.
Margret Gricar
A Response from: Dan

Thank you, Margret, for choosing Precision Garage Door and for the positive feedback. We are here in the future for all of your garage door needs!

Service Provided:
Garage Door Repair
Review:

Fabulous experience from the beginning to the end...sales and installation. We love our new garage door and the service experience. It is evident you have a significant focus on the customer experience.
Cathy S
A Response from: Dan

Thank you, Cathy, for choosing Precision Garage Door. I'm happy that you had a fabulous experience with us and that you love your new garage door!

Bill Jack Service Provided:
Install Garage Doors
Garage Door Design Consultant:
Review:

Your service man - Casey, I think, came promptly to our house. He was extremely courteous, and explained exactly what had to take place for the repair. He worked quickly, and before leaving he explained what he did and demonstrated the repaired door. He is a credit to your company. I will continue to use Precision for any future door problem. I also referred my across the street neighbor to Casey. He stopped by after my repair and sold an $800 job to him.
Paul Oboyle
A Response from: Dan

Thank you, Paul, for choosing Precision Garage Door. We look forward to servicing all you garage door needs in the future!

Kasey Teyssier Service Provided:
Garage Door Repair
Technician:
Review:

Tony worked diligently to activate 2 new remotes for our system when something was creating a major problem. He remained patient and professional until he had everything working in unison. Thanks Tony ?
Tamara Salvatori
A Response from: Dan

Thank you, Tamara, for choosing Precision Garage Door and for the positive feedback. I'm glad we could help you with your problem!

Service Provided:
Garage Door Opener Install
Review:

PRECISION DOORS WAS VERY GOOD AT COMING TO ADJUST OUR GARAGE DOOR WITHIN 24 HOURS AND FIXED THE DOOR WITHOUT ANY PROBLEM.
Rick Kauffman
A Response from: Dan

Thank you, Rick, for choosing Precision Garage Door and for the positive feedback!

Service Provided:
Garage Door Repair
Review:

5 stars Our service tech was very knowledgeable and fixed our door efficiently. He recommended other maintenance services and we had him do those as well and now our garage doors work better than when the house was new and quieter. Marcus was extremely friendly and this repair was as great as experience as you can probably have when needing a garage door repair. The response time was impressive especially for a Saturday.
Troy Steckler
A Response from: Dan

Thank you, Troy, for the positive feedback and for choosing Precision Garage Door!

Marcus Martin Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Marcus Martin was technician that replaced broken spring. Very efficient.Called ahead to give approximate arrival time. Gave comparable price for spring replaced on another garage door 2 years ago.Did excellent and quick repair.Would highly recommend him for future service.
Debra Puzak
A Response from: Dan

Thank you, Debra, for choosing Precision Garage Door and for the positive feedback. We look forward to servicing any of your garage door needs in the future!

Marcus Martin Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Ben was a very knowledgable technician. He did a very good job. I would call you again because of the good service I received today
Sam Basile
A Response from: Dan

Thank you, Sam, for choosing Precision Garage Door. I'm glad you were happy with our service - we are here for all your garage door needs in the future!

Service Provided:
Garage Door Repair
Review:

We were extremely satisfied with the service, everything was taken care of Would definitely recommend your company! !
Mark Lewis
A Response from: Dan

Thank you, Mark, for choosing Precision Garage Door - we look forward to servicing all your garage door needs in the future!

Kasey Teyssier Service Provided:
Garage Door Repair
Technician:
Review:

Excellent customer service and highly trained technician.
Mitch Wile
A Response from: Dan

Thank you, Mitch, for choosing Precision Garage Door and for the positive feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have used Precision Door Service in the past. I have been very satisfied and this visit to perform a garage door tune-up was no exception. Tim the service technician was very thorough and when finished explained what he had done during his inspection. I will definitely call upon Precision in the future. Thank you.
Thomas Wilkinson
A Response from: Dan

Thank you, Thomas, for choosing Precision Garage Door. We are happy you are satisfied with our service and look forward to helping you in the future with all your garage door needs. Have a great day!

Tim Kronenberger Service Provided:
Garage Door Repair
Assistant Manager:
Review:

Quick, Easy and Affordable. Josh was at my house within an hour of my call, had everything that was needed and He installed new springs in less than an hour. Precision Door is a great example of how the service industry should be.
Chris Corbin
A Response from: Dan

Thank you, Chris, for choosing Precision Garage Door, I'm glad you were happy with our service!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were very pleased with the instalation and quality of our new door. We were also quite pleased with the follow up visit and slight adjustment. Excellent company and work.
Mike Mroczkowski
A Response from: Dan

Mike, Thank you for choosing Precision Garage Door, we are happy you are pleased with your new door and our company!

Marcus Martin Service Provided:
Install Garage Doors
Technician:
Review:

Precision Door Service is always punctual, reliable and provides excellent service. I wouldn't call anyone else for my garage door needs
Debbie Rosenfeld
A Response from: Dan

Debbie, Thank you for choosing Precision Garage Door. We look forward to helping you in the future with any of your garage door needs.

Aaron Marks Service Provided:
Garage Door Repair
Technician:
Review:

I was pleased with the service Josh performed as he completed the garage door rebuild package. In addition to arriving on time, completing the work in a timely fashion, he also took time to answer my questions.
John Sams
A Response from: Dan

Thank you John, for choosing Precision Garage Door and for the positive feedback - have a great day!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Marcus arrived on time and quickly surveyed the work that needed to be done. He had all of the tools and materials necessary to complete the job in his van. After an initial adjustment of the first door, he recommended a longer, heavier duty cable be installed so that the pulley could travel further and more smoothly. I agreed with his suggestion and he quickly installed and adjusted the new cables. The doors have never worked better. The cost for the service was very reasonable and Marcus gave me a price on having belt-driven door openers installed. Again the price seems reasonable and I plan to have four openers installed in the near future. I highly recommend Marcus and Precision Garage Door of Pittsburgh.
Ed Callahan
A Response from: Dan

Thank you, Ed, for choosing Precision Garage Door ,we are happy you are satisfied with our service, we look forward to providing your garage door service needs in the future.

Marcus Martin Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Technician was a great worker. He was an asset to your company. Thanks!
Mike McNinch
A Response from: Dan

Mike, Thank you for choosing Precision Garage Door and for the positive feedback!

Aaron Marks Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

again, great service (which have come to expect from your co.) was initiated Sunday night (Feb. 5th) with a call to Kay who was very pleasant and knowledgeable and offered me 2 time slots for the next day, and i chose the 1st. having dealt with your co. twice in the past i was confident in my choice. i have 2 large 9' wooden (500-600 lb) garage doors and one of them was jammed , (unable to close because the cables were broken and door could not be moved.) Steve arrived well within the appointed time with a call to let us know he was coming shortly. he went right to work and replaced both cables, re-set the spring tension & checked the cables on the other door. he stated that the other cables were fine & did not recommend replacing them at this time. Steve was personable, knowledgeable & honest. (he did not recommend any unnecessary work or parts & also waived the service call charge for being a repeat customer.)) & was done in a little over an hour. another job well done by your co. great service, great people. keep up the good work, thank you. another well earned 5 stars.
Larry Marshall
A Response from: Dan

Larry, Thank you for choosing Precision Garage Door for all your garage door needs - We are glad you are satisfied with our service!

Keith Aikens Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Fast friendly service, thank you.
Mary jo Logan
A Response from: Dan

Thank you, Mary Jo, for choosing Precision Garage Doors!

Aaron Marks Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

If you want your problem fixed fast and correct, call these people....anytime.
Phil Kantor
A Response from: Dan

Phil, Thank you for choosing Precision Garage Doors - have a great day!

Kasey Teyssier Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The service was great and done efficiently. Very nice technician too!
Beth anne Jackson
A Response from: Dan

Thank you for choosing Precision Garage Doors, I'm glad you were satisfied with our service. Have a nice day!

Kasey Teyssier Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

had new door installed a few mounts ago cold weather set in noticed gap on one side of door called came out next day less than an hour it was fixed thank you great job would recommend precission
Bob Freeman
A Response from: Dan

Thank you Bob, glad we could take care of your problem in a timely manner and you were satisfied with our service! Thanks for choosing Precision Garage Doors!

Aaron Marks Service Provided:
Garage Door Repair
Technician:
Review:

I called Precision doors on a referral recommendation. So glad I did. My appointment was secured for the day after I called. After my appointment was set, an email was sent confirming my appointment which included an introduction to my technician, George Rosso. George called 1/2 hour before my appointment to confirm. He showed up on time, and was very professional. He did an analysis, made several recommendations and helped me make the right choice. I opted for a new opener as opposed to a service on my old one. George had the job done in a couple of hours, and cleaned the work area once complete. He was greatly! Payment was easy, and I received my receipt in my email inbox immediately. What a great experience! I'll be calling Precision again when my other garage door opener needs to be replaced. Highly recommend!
Jeff Tonarelli
A Response from: Dan

Jeff, thank you for using Precision for the service needed on your garage door. And we will be here for you.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Kasey contacted me prior to his arrival and was nothing but courteous and professional. He was very thorough and explained the nature of the work and what he needed to do each step throughout the process. I'm very happy with Precision and highly recommend them to anyone in need of service or a new door.
Ryan Pergola
A Response from: Dan

Ryan, the professional image we demonstrate is important to us. Thank you for choosing us.

Kasey Teyssier Service Provided:
Garage Door Repair
Technician:
Review:

The technicians arrived very promptly and did a great job in evaluating and repairing the problem with my garage doors. In addition, they were very knowledgeable, professional and personable. I would highly recommend Precision.
Tina McAndrew
A Response from: Dan

Thanks Tina for choosing Precision!

Tim Kronenberger Service Provided:
Garage Door Repair
Assistant Manager:
Review:

George was great. Very efficient and knowledgeable.
Bill Ramer
A Response from: Dan

Thank you for choosing Precision Bill!

Service Provided:
Garage Door Repair
Review:

on 8/3/16, one of the springs broke on one of our large (9') garage doors, making it impossible to open. having used your co. in the past, (on the other door with great results) i called right away. Madison answered, was polite, thorough and scheduled an appointment for the next day after giving me several time options. the technician Aaron showed up promtly within the appointment "window" diagnosed the problem and went right to work. he was very likeable and very knowledgeable and had the problem fixed in about an hour. he had me check his work which was excellent, asked if i was satisfied (which i was) finalized the paperwork, and was on his way. i have found your co. (personally on 2 occasions) to be on of the most reputable, reasonable, and very easy to deal with. your schedulers and techs are top nocth! extra credit to Aaron who's been here twice. he is a great guy & a credit to your co. (not alot people out there with his work ethic and personality.) i would highly reccomend your co. to others, and often do. keep up the good work. thanks for the great service!
Larry Marshall
A Response from: Dan

Larry, thank you so much for recognizing all the hard work our technicians do everyday! Also thank you for choosing Precision for all you garage door needs!

Aaron Marks Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Appreciated quick courteous service. Aaron is a very qualified technician who represents your company extremely well.
James Douglas
A Response from: Dan

Thank you James! Aaron is a fantastic member of our team!

Aaron Marks Service Provided:
Garage Door Repair
Technician:
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