1(800)892-2689
Call Now! 1(800)892-2689

Read what people are saying
about Precision Garage Door Service

Precision Garage Door Service of Pittsburgh
has received 2237 reviews, averaging 4.92 Stars:
Review:

My garage doors are 20+ years old and it shows. I have owned the house for almost 7 years and have kept them operating with minimal work (I once replaced the plastic/nylon gear) although they definitely don't run smoothly (very shaky/jerky when opening and closing). Recently, my remote opener stopped working. I received a promotional postcard in the mail so I decided to have somebody take a look. I also requested a tune-up while the technician was checking the remote/opener. Carlo visited last night and was fantastic. He called out some issues and concerns across the board (which were somewhat plentiful since the doors and openers are so old). At first, I was concerned with being oversold or talked in to more repairs than I wanted or needed. However, Carlo provided three tiers of service (minimal, basic and maximum updates). After discussing further with him, we came to an agreement that fixed my remote, replaced a clearly bad pulley and tuned up some other areas. I'm happy to report that both my garage doors are working fully and much smoother than they have since I've owned the house. And, this was all done with open and transparent communication and some explanation and negotiation from both sides. Because of Carlos collaborative approach and willingness to understand my goals and intent (rather than being salesy/pushy), I felt comfortable that I got the right service from the right company. This goes a LOOONG way toward customer service and Precision being my choice for future service or door/opener needs. Thank you very much for your service and approach to customer service!
Sean Graham
A Response from: Dan

Thank you, Sean, for choosing Precision Garage Door. I'm glad Carlo was able to help you with your garage door issues and provided you with great customer service! We are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

Fantastic service. They got us in right away! I feel much safer now. You can’t put a price tag on that! Thank you Marcus! (This is John’s wife, incidentally...)
John Moschitta
A Response from: Dan

Thank you, John, for choosing Precision Garage Door. I'm glad Marcus provided you with fantastic service!

Marcus Martin Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

On time quick repair, and courteous. I have been a Precision Door Service customer for many years- they are great! Recommended to family and friends.
Constantine (Dean) Galitsis
A Response from: Dan

Thank you, Dean, for being a Precision Garage Door customer and for the willingness to recommend us!

Aaron Marks Service Provided:
Garage Door Opener Repair
Technician:
Review:

After several estimates from various garage door companies, we decided on Precision for they offered 300.00 off a double garage door and for an additional fee, a lifetime warranty, which is transferable to new home owners for a minimal fee. Precision also had a 3" brown vinyl trim that the other companies could not get. We loved the large selection of doors and style and the different window options they offered. Our one complaint is the extended length of time we had to wait for the installation. the garage door we selected is one not kept in stock and was special order and was told it will take 2 weeks to get it in. After 4 weeks and no call that the door was in, we had to call and was told by Tom, they were really busy and it will be another week or two. Called back after 2 weeks went by and no word from Precision on the status of our door and this time Tom said it was due in the following Thursday so now we are at 7 weeks. The Friday after it should have been in to Precision, called the following Monday and was told, "Oh that one came in cracked and had to go back." I asked Tom how come no communication about this and he said he would check into it. Later that day, he called and asked if the following Monday would be good for installation and of course after waiting 8 weeks, yes we were more than ready! The inconvenience of being told the garage needed to have several items moved within 2 weeks for installation and hauling items to a storage area to be ready for this and then waiting another 6 weeks was uncalled for and lack of communication to us certainly does not deserve 5 star rating. The installation by Chuck was professional and no blame to him for the extended wait. I was disappointed the crew did not clean up the mess in the garage....screws and sawdust on floor. I am self employed in home improvements and would never consider not cleaning up after a job completion. Recommend better communication between company and customer with the company initiating the communication and not the customer., especially when told 2 weeks and it goes on until 8 weeks have passed after the down payment.
Rick Channell
Chuck Hummel Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

I was so satisfied with the service I received. Aaron, the technician, was friendly and very efficient. He replaced the garage door key pad. He also checked to make sure the garage door opener was working properly. He explained everything he did and made sure I was satisfied. I would recommend Precision to anyone.
Terri Liberto
A Response from: Dan

Thank you, Terri, for choosing Precision Garage Door. I'm glad you were satisfied with the service you received from Aaron. Thank you for your willingness to recommend us! We are here for all your garage door needs in the future.

Aaron Marks Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

done fast and right!
Debbie Sandherr
A Response from: Dan

Thank you, Debbie, for choosing Precision Garage Door and for the positive feedback!

Carlo Zanetti Service Provided:
Garage Door Repair
Technician:
Review:

Carlos was very efficient and friendly. New the products and was very efficient, done in no time.
Carol Worek
A Response from: Dan

Thank you, Carol, for choosing Precision Garage Door and for taking the time to give us a positive review. I'm glad you were happy with our service and we are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Carlo was friendly, explained everything and did a great job. If I need service again I would want him back. I would recommend him to my friends and family.
Larry Thompson
A Response from: Dan

Thank you, Larry, for choosing Precision Garage Door. I'm glad Carlo did a great job for you! Thank you for your willingness to recommend us to your friends and family. We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Door looks great thanks to all
Tom Kalka
A Response from: Dan

Thank you, Tom, for choosing Precision Garage Door. I'm glad your happy with your new door!

Service Provided:
Install Garage Doors
Review:

Carlo Zanetti stopped by our home today to fix s broken spring. The customer service he provided was second to none. He was a great guy and the reason I will only do business with Precision.
Dan Primrose
A Response from: Dan

Thank you, Dan, for choosing Precision Garage Door and for the positive feedback! We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Total knowledge of the needs and excellent customer relationship. Weekend contact was a bit ‘raggy’. I did call again on Sun and was successfully appointed for service. Thanks!
Gerri Turiano
A Response from: Dan

Thank you, Gerri, for choosing Precision Garage Door. We are here in the future for all your garage door needs!

Tim Kronenberger Service Provided:
Garage Door Opener Repair
Product:
Cables
Assistant Manager:
Review:

Tom was onsite and changed out 23 core locks for me. He was thorough and quick. He was professional about everything and answered any questions I had. Easy guy to work with and a great attitude! Would refer you guys to anyone in need of any door needs. Thanks you!
Tom Rogers
A Response from: Dan

Thank you, Tom, for choosing Precision Garage Door and for your willingness to refer us! We are always here for all your garage door needs.

Tom Constantin Service Provided:
Garage Door Repair
Product:
Opener
Manager:
Review:

Arrived on time , professional
Lynn Bane
A Response from: Dan

Thank you, Lynn, for choosing Precision Garage Door and for the positive feedback!

Marcus Martin Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great Service and VERY FAST!
Tom Bolcshazy
A Response from: Dan

Thank you, Tom, for choosing Precision Garage Door. I'm glad we provided you with great and fast service!

Aaron Marks Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

beautiful quiet door. excellent service and workmanship
Kevin Manown
A Response from: Dan

Thank you, Kevin, for choosing Precision Garage Door. I'm glad you are happy with your new door and that we provided you with excellent service!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Highest recommendation! Great service and price. Thank you so much!!
Howard Shapiro
A Response from: Dan

Thank you, Howard, for choosing Precision Garage Door. I'm glad we provided you will great service and we are here for all your garage door needs in the future!

Marcus Martin Service Provided:
Garage Door Repair
Technician:
Review:

Service person (Aaron) was friendly and helpful. Will be happy to finally be able to close the door with the opener.
Doris Clark
A Response from: Dan

Thank you, Doris, for choosing Precision Garage Door and for the positive feedback!

Aaron Marks Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Needed entry into garage with keypad and remote not working and unable to unlock manual release. Technicians able remove old lock and gain access. Replaced everything in less than 1 hour. Excellent customer services and quality work. Great technicians and fast services. Highly recommended. 5 stars.
Chris
A Response from: Dan

Thank you, Chris, for choosing Precision Garage Door. I'm glad we provided you with excellent customer service and quality work. We are here in the future for all your garage door needs.

Marcus Martin Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

On time and courteous. Work finished quickly and properly.
William Schockling
A Response from: Dan

Thank you, William, for choosing Precision Garage Door and for taking the time to give us positive feedback!

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

Quick, efficient, polite, competent service. Would highly recommend.
Sabina Daroski
A Response from: Dan

Thank you, Sabina, for choosing Precision Garage Door. I'm glad we were able to provide you with quick, efficient and polite service. We are here in the future for all your garage door needs.

Carlo Zanetti Service Provided:
Garage Door Opener Repair
Technician:
Review:

I would recommend without hesitation Tom for any garage door service. He was very knowledgeable and professional. He was able to answer all my questions and did not hesitate to make an honest recommendation. He is an obvious asset to the company. My replacement doors are high quality and the installation went very smooth and was completed timely. Tom was on time and there when he said he would be. He did not waste time getting things done. I would highly recommend Tom and Precision.
Kevin Conroy
A Response from: Dan

Thank you, Kevin, for choosing Precision Garage Door and for your positive feedback! I'm glad you are happy with your new garage doors and with the service Tom provided. Also, thank you for your willingness to recommend us!

Tom Constantin Service Provided:
Install Garage Doors
Product:
Garage Doors
Manager:
Review:

Carlo was courteous, efficient and thorough. We had an emergency (broken coil spring) and he was here within 2 hours, repaired and improved our ancient garage door in short order. It runs smoothly and quietly now, better than ever, on new cables and rollers.
H J Garber
A Response from: Dan

Thank you, H J, for choosing Precision Garage Door. I am glad we provided you with courteous, efficient service and that your garage door is running smoothly now. We are here in the future for all your garage door needs!

Carlo Zanetti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast service very professional said they'd be at the house between 12-2 and arrived before 12! Fantastic
Andrew Shaw
A Response from: Dan

Thank you, Andrew, for choosing Precision Garage Door. Please call us in the future for all your garage door needs!

Aaron Marks Service Provided:
Garage Door Opener Repair
Technician:
Review:

My garage door has been acting up these past 6 months, barely opening and then finally opening after repeated attempts. Finally today it closed while I was still inside (external garage) and refused to open again. I called Precision Garage because I was now stuck inside the garage, Aaron came quickly once he received the call from dispatch and had me out and the door parts replaced within a half hour. Definitely my hero.
Debi L.
A Response from: Dan

Thank you, Debi, for being a customer of Precision Garage door. I'm glad we were able to help you in your emergency situation. We are always here for all your garage door needs!

Aaron Marks Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

We had our garage door repaired today. Excellent and efficient service by Tim. Appreciated his recommendations on how best to repair the garage door and his follow through and completion of the work. Great job for a great price! Thank you.
Jim Mac
A Response from: Dan

Thank you, Jim, for choosing Precision Garage Door and for taking the time out to let us know we did a great job!

Tim Kronenberger Service Provided:
Garage Door Repair
Assistant Manager:
Review:

The service was timely, professional, and friendly.
Tim Cejka
A Response from: Dan

Thank you, Tim, for choosing Precision Garage door and for taking the time to give us a good review!

Aaron Marks Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great Installer. Very Professional. Nice young man. Good price for repair.
Ray Gergich
A Response from: Dan

Thank you, Ray, for choosing Precision Garage Door. I'm glad you were happy with our service!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very prompt, solved problem in minutes. Always great customer service
Richard Castle
A Response from: Dan

Thank you, Richard, for being a customer of Precision Garage Door! We are always happy to provide you with great service.

Tim Kronenberger Service Provided:
Garage Door Repair
Assistant Manager:
Review:

One of my springs broke and I decided to change them both. Iv changed garage door springs in the past and they can be a lil bit of a pain and to be honest I didn't feel like doing it. They answered the phone on a Sunday after 8pm and an appointment was set for the next day. Tim came to my house for the repairs. He was on time, and had both springs changed out in less than 30 minutes. Everything was reasonably priced. I would definitely recommend this company for garage door service
Michael Lebetz
A Response from: Dan

Thank you, Michael, for choosing Precision Garage Door. I'm glad you were pleased with our service and are willing to recommend us! We are here for all your garage door needs.

Tim Kronenberger Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Assistant Manager:
Review:

The technician was mannerly very efficient in his job. Installation was great and clean was great. Would recommend your company to anyone interested in garages.
Dan Bailey
A Response from: Dan

Thank you, Dan, for choosing Precision Garage Door. We hope you enjoy your new garage doors!

Aaron Marks Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Next Page