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Read what people are saying
about Precision Garage Door Service

Precision Garage Door Service of Pittsburgh
has received 4 reviews, averaging 2.00 Stars:
Review:

First, the service tech, Aaron Marks deserves 5 Stars because he did a great job answering all my questions and replacing the torsion springs. The reason for my overall 2 Star rating was the cost of replacing the springs. $300 dollars to replace $50 dollar springs. A $250 dollar markup! Plus I was charged a $20 fuel surcharge which they never mentioned prior to arriving at my residence. They wanted to also charge me a $65 service charge which at my insistence was waved only if I decided to have them perform the spring replacement work. Again, an outrageous price for 2 springs that are $25 a piece. It took the tech 1 hour to complete the work. So I paid a $250/hour labor rate !!!! I do not expect to see this rating on this site simply because all the ratings at Precisions site are all 5 Stars. I will check to see if my rating is posted!
Timothy Okeefe
A Response from: Dan

Timothy, We are sorry that you were dissatisfied. Please call our office and we would be more than happy to talk to you and see if we can remedy this situation.

Aaron Marks Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

It's really unbelievable how much was charged for a very simple spring repair. It looks like the job was done correctly, although I now have to re-adjust the openers to get correct travel from the doors. If the technician had spent as much time on the actual work as he did on trying to sell me everything that I really didn't need, my portion of the job (opener adjustment) may have been eliminated. I will never use this service again.
Ronald DeLeonardis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I'm giving 2 stars because it took them 2 1/2 weeks to let me know they couldn't perform the job unless my driveway was fixed. It's freezing outside, time is a pretty big factor. I really do appreciate the honesty which is a big reason I tried to be patient, but that answer should have been given to me on day one. Either tell me you can do the job or let me know you can't so I can get on with things and look else where.
Matt Andersen
Tom Constantin Service Provided:
Install Garage Doors
Manager:
Review:

Tim was very good at diagnosing my problem. I still have a noise in my garage door opener that I never had before. Don't like the noise because I know it shouldn't be there. I was very surprised too that my excess grease from my installation on the garage door opener happened to be in Tim's garbage buck when I went looking for it. Tim did give it back to but but I do find that rather low of him to remove it from MY ladder and place it in his bucket.
Mark Hummel
A Response from: Dan

I had spoke with Mark about this issue and it was about the small vial of grease that was a one time application when we installed the gear kit.

Service Provided:
Garage Door Opener Repair