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Randy Swann

Randy Swann
Technician
Reviews: 119
Average: 4.90 stars
Background: 2/2/2018
Drug Test: 2/6/2018
Randy Swann has received 119 reviews, averaging 4.90 Stars:
1 2 3 4 5

Randy Swann's Bio:

Hi, I'm Randy. I am married to an amazing woman, and we have four children. I have a passion for art and music. My wife and I have a self sustaining urban farm in West Mifflin, where we raise chickens, goats, sheep, and dogs, oh yeah, I am also an animal lover. I have been in the home improvement/ repair industry over 20 years. I look forward to helping you with your garage door needs...most importantly safety and proper function. And I like popcorn.

Review:

Randy was fantastic! Very friendly and very knowledgeable. He is a great asset to your company. Thank you so much for the prompt service. We will only you your company in the future. And if possible request Randy.

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A Response from: Dan

Thank you, Laurel, for choosing Precision Garage Door and for letting us know that Randy's service was fantastic, friendly and knowledgeable! I'm glad to hear that we obtained you as one of our valued customers and we look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Randy was very professional, knowledgeable and helpful in selecting my two garage door openers. The quality of workmanship was outstanding and I'm completely satisfied with the entire process. Definitely would call them again for another purchase, service or repairs.

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A Response from: Dan

Thank you, Lisa, for choosing Precision Garage Door and for the 5 star review! I am pleased to hear that the quality of workmanship from Randy was outstanding and that you are completely satisfied with the service we provided for you. We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Randy was our technician Explained everything to us in a manner which we understood, showed us where our door was broken, etc. He was great!

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A Response from: Dan

Thank you, Shannon & Greg, for letting us know your technician provided you with great service! We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

Had very confident experience with Randy, the installer of my new garage door opener.

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A Response from: Dan

Thank you, Marsha, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

hard worker n neat also i beleve he was honest

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A Response from: Dan

Thank you, John, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

I’m very satisfied with the results of Mr. Swan’s work to correct and replace parts of my garage door. My son-in-law is very impressed with the new motor. Mr. Swann was perfect in his relationship with me as the owner of the problem and worked for four hours in the heat completely independent of me. He is very much a gentleman.

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A Response from: Dan

Thank you, Edith, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

Fast service provided when I called for an appointment. Randy was our technician. He was friendly and professional. He was hard working and very courteous. I truly appreciate all the work he did for us and would definitely ask for him again if needed.

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A Response from: Dan

Thank you, Lynn, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Randy provided you with friendly and professional service. Please give us a call for any of your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prior favorable experience with company and serviceman.

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A Response from: Dan

Thank you, David, for choosing Precision Garage Door and for taking the time to give us your review. We look forward in servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our technician, Randy, was very knowledgeable and courteous. He performed the replacement of a broken spring very efficiently and advised that the replacement of other smaller parts would be a wise decision. The job was completed quickly and I felt the total price was reasonable.

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A Response from: Dan

Thank you, Bill, for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for any of your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

Randy did a good job explaining the problems with my garage door. stayed safe the whole time (Covid-19). nice guy

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A Response from: Dan

Thank you, John, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Randy was the tech that worked on my garage door. He explained all the issues he saw after his inspection. He then went about fixing all the issues. He showed me all the replacement parts he was going to use and how they were higher quality than the ones I originally had on the door. He worked quickly and efficiently. I was very pleased with his work and the end results. I would highly recommend Randy to anyone requiring service. Thank you for your service. Please feel free to contact me if you have any additional questions.

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A Response from: Dan

Thank you, Jim, for choosing Precision Garage Door and for taking the time to give us your review on Randy. I'm glad to hear you were pleased with his work. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

Very prompt service and polite employees

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A Response from: Dan

Thank you, Alice, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Randy was AMAZING! One of the large springs broke and Precision sent Randy out the next day. Randy knew that the previous company used inferior parts for the 2016 installation of our door was one of the problems. Randy gave us the exact amount that we would pay for the repair and service. He estimated 1.5 hours and it took exactly that long. Randy was an expert, professional, polite, and just plain cool. Randy even showed us the manual, explaining how to use our phones to open the garage door. The parts are warrantied for life and we are thrilled with Precision Garage Door Service! Precision followed up to make sure that we were satisfied, and I told them that I had already called in to compliment Randy's fine work and professionalism. Precision deserves all 5 stars and then some! Thank you again!

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A Response from: Dan

Thank you, Brian and Jenny, for choosing Precision Garage Door and for taking the time to give us your 5 star review. We appreciate your business and I'm glad to hear that Randy provided amazing service for you! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Our service tech Randy did a great job on our garage door. He was helpful sorting through our options, considering both the technical items and the relative costs. I would definitely recommend him to my friends.

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A Response from: Dan

Thank you, Daniel, for choosing Precision Garage Doors and for taking the time to give us your review. I'm glad to hear that Randy did a great job! We appreciate your willingness to recommend us to your friends and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Randy Swann was great, very professional and explained all details of the service, if I ever have a problem I want only him to do the service work. Thanks for the great service.

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A Response from: Dan

Thank you, Peter, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Randy provided you with great, professional service. We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

In the last week, our Genie door opener would only work occasionally. It quit working the morning of April 25th. My husband called Precision- and they were out to our home in 2 hours! We now have a quality Liftmaster that is so quiet and has great features. I really thought our technician, Randy Swann, was so knowledgeable in presenting the options of openers, excellent at the service he provided, and yet a very friendly gentleman! Thank you- as we are pleased with our purchase.

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A Response from: Dan

Thank you, Ginny, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you are pleased with your purchase and the service that Randy provided. We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great company , professional service .. Randy Swann came and fixed the issue ..... he has knowledge , manners, and explained the process . Superb company I recommend them highly and him !

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A Response from: Dan

Thank you, Debbie, for choosing Precision Garage Door and for taking the time to give us your review. I'm pleased to hear that Randy provided you with professional and superb service. We appreciate your willingness to highly recommend us and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

Great job everything neat, works great, wife happy.

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A Response from: Dan

Thank you, Bernard, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

The technician (Randy) was very professional and knowledgeable. He took all precautions and serviced my garage door in a timely manner. I would high recommend this technician and Precision Company

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A Response from: Dan

Thank you, Joe, for taking the time to give us your review and for your willingness to recommend us to others! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

The service tech was great Very respectable Excellent . I would recommend you people. I had your service years back and you were excellent then too

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A Response from: Dan

Thank you, Dennis, for taking the time to give us your review. We appreciate your business and your willingness to recommend us to others! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Randy Swann was very informative and knowledgeable. He explained everything very well. Work was professional. I would recommend Randy to others in need.

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A Response from: Dan

Thank you, Lee, for choosing Precision Garage Door and for taking the time to give us your review on Randy. We appreciate that you would recommend him to others and we look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

???? satisfied with every aspect of the process and would recommend provision door every time..Randy was awesome

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A Response from: Dan

Thank you, Mike, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and your willingness to recommend us to others! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Absolute best customer service!! Randy was friendly, knowledgeable, and quick to fix everything! I was very pleased from the time I phoned in til the time Randy left! Thanks so much Randy and Precision for your exceptional quality company!!

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A Response from: Dan

Thank you, Rachel, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad you were very pleased with our customer service and the service that our Technician, Randy, provided for you. We look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service super tech. Knowledgeable and pleasant tech. Would have him back any time. He rebuilt my garage door . I didn't realize it was so bad. It is now superb!

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A Response from: Dan

Thank you, William, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

I’ve used Precision Door in the past and was very pleased with your work and that is why I called again. I had two garage doors serviced and Randy did the work. He was very professional and knowledgeable about what needed done and completed the work in a timely manner. I would highly recommend Randy and will request him for future work.

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A Response from: Dan

Thank you, Jason, for being a valued Precision Garage Door customer and for taking the time to give us your review on Randy. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Randy Swan was a professional. He did excellent work. Kind, courteous, and detail oriented. Highly recommend him!!!! Very happy with my service!!

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A Response from: Dan

Thank you, Brian, for choosing Precision Garage Door and for giving us your review on our technician, Randy. I'm glad to hear he did excellent work. We appreciate your willingness to recommend him to others and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Service was exceptional! I called Saturday at 4:00pm and got an appointment for Sunday in the afternoon. Sunday morning the technician called me and said he could be there in the morning. He came and determined the problem. He gave me all the different fixes and the price of each. He had the repair done within an hour and a half. I have always had great service from Precision Garage Door. A 5 in all catagories.

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A Response from: Dan

Thank you, Terry, for being a valued customer of Precision Garage Door and for taking the time to give us your review. We appreciate your trust in us to always provide great service for you and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

Randy did and excellent job. I hope you guys know how lucky you are to have an employee like him.

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A Response from: Dan

Thank you, Charles, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Replaced the motor and workings of door within hours of call for service. Technician Randy was knowledgeable and a pleasure to work with.

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A Response from: Dan

Thank you, Donald, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad you were satisfied with the service we provided in replacing your motor. Please give us a call in the future for all your garage door needs.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Responded in a timely and professional Technician ,Randy Swam,explained the problems and solutions in a manner which was easy to understand. He completed the entire service call in about two hours. Very good service. First time I used Precision and will recommend to friends and use in the future

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A Response from: Dan

Thank you, Domenick, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you received very good service from our Technician, Randy, and we appreciate your willingness to recommend us to friends! We look forward to providing you with excellent service in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126