Click to see Bios, Ratings, Backgrounds & Drug tests
Report Cardsubmission
[?]
HE SAW THE PROBLEM AND KNEW THE SOLUTION. GREAT!
–
JOS
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
$15 Off Garage Door Spring Repair!
CLOSE 
Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door near:
Butler County , PA
(724) 602-4491
Butler County has received 46 reviews, averaging
Broken Garage Door Spring Repair
Mars, PA
Date: 05/16/2012
Garage Door Repair
Butler, PA
Date: 05/15/2012
Onlinesubmission
[?]
I chose Precision knowing they would be able to show up in a timely manner and fix the broken hinge/bracket that holds the garage door panels together. Bill Jack was the most professional serviceman who dianosed the issues with my garage door that were causing additional problems. He was kind, considerate, experienced and made all the necessary adjustments needed to make the garage door open and close smoothly. Thanks for a GREAT JOB !!!
–
Lorraine Vinski
Garage Door Repair
Mars, PA
Date: 05/15/2012
Onlinesubmission
[?]
When our garage door was making a lot of noise, we called for service. The appointment time was convenient to our schedules. Tim worked on the repair while I was at work and called to discuss while I was on my way home. Since I was 5 minutes from home, he waited. In the meantime he looked into a past repairs from 3 years ago and determined that this repair fell under the lifetime warranty and there was no charge. He could have easily told me otherwise or not even asked about prior work on the door. Both service visits were professional and exceeded our expectations!
–
Lisa Feraco
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Broken Garage Door Spring Repair
Cranberry Township, PA
Date: 05/12/2012
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Repair
Mars, PA
Date: 05/03/2012
Report Cardsubmission
[?]
GREAT SERVICE! WE CALLED AT 9:15 CHRIS WAS HERE AT 10:00. WORK COMPLETED 11:00. VERY KNOWLEDGEABLE AND EFFICIENT . WE ARE COMPLETELY SATISFIED!!
–
MICHAEL
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Butler, PA
Date: 03/23/2012
Onlinesubmission
[?]
replaced springs and rollers. Response was quick for a Sunday. Teck was pollite,informative and competant.
–
Alfred Ludlum
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Mars, PA
Date: 03/13/2012
Onlinesubmission
[?]
Bill Jack did outstanding work for our broken garage door opener. First he called to say he was AHEAD of schedule; then he was able to diagnose the issue before even looking at the physical opener. In discussing the repair job, it became obvious that for only a couple hundred dollars more, it made sense to install a brand new opener (rather than attempt fixing the old 1996 one). Bill was able to adjust to this called audible, explain all its new features, and actually completed installation quite fast. We are extremely pleased with our upgraded opener & all its capabilities. Now we will no longer wake up the neighbors with a loud opener. I had no idea what I've been missing.
–
ryan snyder
Garage Door Opener Install
Product:
Garage Door Repair Opener
Technician:
Broken Garage Door Spring Repair
Butler, PA
Date: 02/14/2012
Report Cardsubmission
[?]
TIM SEEMED TO BE VERY KNOWLEDGEABLE AND WAS SO VERY FRIENDLY AND KIND. HE TOOK TIME TO EXPLAIN ALL THE PARTS AND REPAIRS BEFORE AND AFTER HIS WONDERFUL WORK WAS COMPLETED.
–
ANN
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Adams Township, PA
Date: 01/29/2012
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Cranberry Township, PA
Date: 01/05/2012
Report Cardsubmission
[?]
I JUST HAD A WONDERFUL EXPERIENCE WITH YOUR CO. JIM TODD CAME TO REPAIR MY GARAGE DOOR. HE WAS FANTASTIC! WOULD RECOMMEND YOUR CO. TO ANYONE. I KNOW COMPLIMENTS ARE RARE TODAY IN THIS SOCIETY NOW, BUT I TRULY AM GRATEFUL FOR THE EXCELLENT SERVICE I RECEIVED. THANK YOU!
–
TRACY
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Mars, PA
Date: 12/04/2011
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Opener Install
Mars, PA
Date: 12/04/2011
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Install Garage Doors
Zelienople, PA
Date: 12/02/2011
Onlinesubmission
[?]
Great service and the whisper quiet model is unbelievably silent!
–
phil coatsworth
Install Garage Doors
Product:
Garage Door Opener Remotes / Keypad
Installer:
Broken Garage Door Spring Repair
Connoquenessing, PA
Date: 11/22/2011
Onlinesubmission
[?]
I needed a garage door torsion spring replaced in the home that my wife and I purchased in July. I contacted Precision and scheduled an appointment, which they were very accommodating. The woman that scheduled the appointment was very friendly and covered everything that I needed. The day prior to I was sent an email with the technician's name and bio so I know who to expect at my home(nice touch). Our technician (Bill Jack) called before hand to let us know he would be there in 20-30 minutes. Bill was very knowledgeable and professional throughout the process. He really took the time to make sure that my wife and I were comfortable with the costs associated with the repair and that we understood what he was doing at any time. After our torsion springs were replaced Bill found that the motor was bad in our garage door opener. Bill provided us with a few options their, we ended up replacing the unit. Although it was an unexpected expensive cost we are very pleased with the new unit. Bill did a great job with the repair, replace, and education on maintaining the product in the future. I am beyond pleased with this experience. I would most definitely refer Precision to friends and family and certainly use them a future needs. Thank you!!!
–
jared marino
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Connoquenessing, PA
Date: 11/22/2011
Onlinesubmission
[?]
I needed a garage door tortion spring replaced in the home that my wife and I purchased in July. I contacted Precision and scheduled an appointment, which they were very accommodating. The woman that scheduled the appointment was very friendly and covered everything that I needed. The day prior to I was sent an email with the technician's name and bio so I know who to expect at my home(nice touch). Our technician (Bill Jack) called before hand to let us know he would be there in 20-30 minutes. Bill was very knowledgeable and professional throughout the process. He really took the time to make sure that my wife and I were comfortable with the costs associated with the repair and that we understood what he was doing at any time. After our torsion springs were replaced Bill found that the motor was bad in our garage door opener. Bill provided us with a few options their, we ended up replacing the unit. Although it was an unexpected expensive cost we are very pleased with the new unit. Bill did a great job with the repair, replace, and education on maintaining the product in the future. I am beyond pleased with this experience. I would most definitely refer Precision to friends and family and certainly use them a future needs. Thank you!!!
–
jared marino
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Mars, PA
Date: 11/04/2011
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Adams Township, PA
Date: 10/27/2011
Report Cardsubmission
[?]
PRECISION HAS NICEST TECHNICIANS. THEY ARE VERY KNOWLEDGEABLE AND LET YOU KNOW UPFRONT WHAT THE COSTS ARE.
–
JOAN
Broken Garage Door Spring Repair
Product:
Precision Garage Door Opener
Manager:
Broken Garage Door Spring Repair
Butler, PA
Date: 10/26/2011
Onlinesubmission
[?]
Excellent service. Highly knowledgeable and professional technician.
–
George Aubrey
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Butler, PA
Date: 10/26/2011
Onlinesubmission
[?]
Excellent service. Highly knowledgeable and professional technician.
–
George Aubrey
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Mars, PA
Date: 10/24/2011
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Cranberry Township, PA
Date: 09/24/2011
Onlinesubmission
[?]
The service technician was very profession and on time for the appointment. He really explained what he was going to do and what we needed done.
–
Joan Doerr
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Cranberry Township, PA
Date: 09/15/2011
Onlinesubmission
[?]
Quick arrival and knowledgeable, personable technician. My only complaints are the extremely high cost and the fact that the opener and door were not all considered one unit so that anything that needed to be repaired could be done and it would all be covered under one warranty. Especially considering the cost.
A Response from Dan:
–
Jennifer Capellman
The garage door is a separate, luxury item added to the door so the customer does not have to lift the door manually. Garage doors are purchased as separate items and although they work together, the work performed on your door does not fix any issues your opener may have in the future. Therefore, it would be impossible for Precision to warranty a garage door opener since no repair work was done to the opener and Precision did not install said opener.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Mars, PA
Date: 08/02/2011
Report Cardsubmission
[?]
TOM AND RICK VERY PERSONABLE AND DID A GREAT JOB WITH THE INSTALLATION.
–
MICHAEL
Broken Garage Door Spring Repair
Mars, PA
Date: 07/25/2011
Report Cardsubmission
[?]
EXCELLENT SERVICE TECHNICIAN. VERY PROFESSIONAL AND EXPLAINS THINGS REAL WELL. A COMPANY PERSON THAT I CAN TRUST.
–
KEVIN
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Repair
Mars, PA
Date: 06/22/2011
Garage Door Opener Repair
Product:
Genie Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Butler, PA
Date: 06/18/2011
Report Cardsubmission
[?]
PLEASANT AND KNOWLEDGEABLE, WILLING TO ANSWER ANY QUESTIONS.
–
ANN
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Sarver, PA
Date: 06/11/2011
Onlinesubmission
[?]
Our garage door problem was fixed properly and quickly and the experience was hassle-free. Great job and we would definitely call again if we have any more problems.
–
Melvin Seabright
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Saxonburg, PA
Date: 06/06/2011
Onlinesubmission
[?]
5, definitely 5 - I would give 10 stars if I could! I first heard of Precision Garage Doors two years ago when I received a coupon in the mail. At that time, I had Precision repair the hardware on one door. And I was so pleased with the job, I not only called them this time to install two new garage doors, but Tim fixed an existing door opener, and he installed an old door opener that was laying around for years! What value! What professionalism! Hats off to Tim and Precision! I know I
A Response from Dan:
–
Jean Lowrey
THANK YOU SO MUCH FOR YOUR BUSINESS AND TRUST IN US.
Garage Door Opener Repair
Zelienople, PA
Date: 05/13/2011
Report Cardsubmission
[?]
TECHNICIAN WAS VERY KNOWLEDGEABLE, FAST AND RESPECTFUL! HE ALSO EXPLAINED MY OPTIONS AND THE WORK HE DID TODAY. WOULD DEFINITELY RECOMMEND PRECISION TO OTHERS!
–
MARTHA
Garage Door Opener Repair
Product:
Precision Garage Door Opener
Manager:
Brian Short
Broken Garage Door Spring Repair
Cranberry Township, PA
Date: 05/10/2011
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
(412) 307-4481
603 Parkway View Drive
Pittsburgh
PA
15205
We Service ALL Major Brands, Including...
- Pittsburgh
(412) 307-4481 - Allegheny County
(412) 535-8273 - Beaver County
(724) 371-8564 - Butler County
(724) 602-4491
- Lawrence County
(724) 498-4252 - Washington County
(724) 705-0840 - Westmoreland County
(724) 635-5961
