This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
I was impressed with Tim's knowledge and he worked quickly. He explained everything so that I could understand it easily. If I could have given him 6 out of 5 stars, I would have.
local phone number, read reviews from people in the area, BBB affiliation; new garage door opener and had door balanced;I feel Tim did a very good job in answering my questions and in completing the work. At this time I am very well satisfied with the new opener and the other work that was done. I am particularly satisfied with the quietness of the door.
The repairman gave me a diagnosis of the problem which was the old garage door opener gears were bad and the circuit board was shot. He also said the garage torsion springs needed replaced and he could not replace the opener without replacing the worn springs.
At this time I have no complaints. The service was very timely, Brian was very professional, courteous, and efficient. The repair (broken torsion spring) was successful and the door has never opened/closed as smoothly as it does now. Brian did a great job of picking and installing the correct springs. I chose Precision based on your Yellow Pages ad. I called several door repair firms and Precision was the most responsive and eager to help.
As a small business owner Myself,I liked that the guys showed up on time an called ahead.They did a good job in a timely manner and I would use and refer them in the future