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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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We had a garage door emergency 5 days before Christmas. Precision was the first company I called and they responded immediately with an exact estimate and replacement suggestions. The personnel were extremely professional, knowledgeable and caring and had both doors replaced 2 days before the holiday! The technician also corrected several issues with our garage door openers. The service was exceptional and we are extremely thrilled with the new doors. I highly recommend this company for any garage door needs and am very thankful to them for their prompt response to our issue.
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janet carney
