Read what people are saying
about Precision Garage Door
Precision Garage Door of Pittsburghhas received 4590 reviews, averaging 4.93 Stars:
Plum, PA
Monroeville, PA
We had a number of concerns that were eventually addressed by two different service men. Marcus and Tim K were great. They were patient, persistent and very thorough and knowledgeable. They were also very respectful and kind. Ultimately, they calibrated our remotes, the keypad, and circuit board to prevent the "cross-frequency" problem with our neighbor that made the garage door go up and down from THEIR remotes, and we haven't had a problem since! Marcus and Tim are great ambassadors for the business, and you have my recommendation for their repair work all the time! On a 1-5 scale; those guys top it off at a perfect 10!! Thanks for the professional and personable service men.
- Patricia Nelson
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Assistant Manager: Tim Kronenberger
Pittsburgh, PA
Great service and professional. Addressed our problem and had our door working within 2 hours. Honestly fixed problem without try to bill for unnecessary upgrades.
- Jay
Pittsburgh, PA
The garage technician was very efficient. He called at noon and said he'd arrive around 12:20 pm to which he did.
- Sharon Lebon
Gibsonia, PA
It is too soon to comment on the quality. We shall see. I am very pleased with the job you did. Our garage door required major repair. It now appears to work very well. Five star. It was VERY COSTLY but again, we shall see. Thank you for the prompt, courteous service.
- Harold Bittle
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Pittsburgh, PA
Precision actually scheduled an appointment and sent a service tech out a few months after the installation just to make sure everything was installed and working properly without me asking. It was, but they wanted to verify that everything was good. Who else does that? It made me feel good that I chose Precision even though I had lower bids when I was buying the garage door. They really are the best.
- Tim Conway
Pittsburgh, PA
I came home from work one evening and my garage door cables broke in the process of closing. I attempted to close it but hand but was unable to manually close it. Since it was a very cold February night, I was hoping to get the door fixed as soon as possible. I called Precision at 7:30 PM and they said they could come out that night and fix it. One of their representatives called me at 9:00 and said he would be there in the next 30 minutes. Tim arrived and promptly fixed my garage door. He was friendly, professional and made sure everything worked properly prior to leaving. He replaced the cables and the rollers which were the root cause of the issue. The door now works great. Based on the quick response, the work done and the final product, I thought the cost was reasonable, This was my first experience with Precision and based on the experience I have rated them 5 stars for the service they provided to me.
- Lee Schmitt
North Versailles, PA
Justin was punctual and very professional. He made recommendations and did an excellent job. Thank you
- Mary ellen Bambrey
Bridgeville, PA
Everything was as expected. The opener works better than the old one ever did.
- Joan Reid
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Swissvale, PA
sunday service call on time. great
- Al Haski
Irwin, PA
The service man was very courteous and called to give me a heads up when he would arrive. While on site, he was professional and it appears that he did an excellent job. He offered other services they could provide, bit did not push beyond my first " no thank you". In my case, they were able to come out the next day, even when I called on a Sunday. I did not give five stars be/c precision was about 20-30% more expensive then local servicemen. I don' t know their quality, though, since I used precision.
- Mike Spena
Pittsburgh, PA
Both Jessica and Justin were terrific. Jessica was able to fit me into Justin's schedule that day and he arrived right on time, was most professional and took care of my problem. You can be sure I'll be calling Precision again for any garage door problems or when it's time to get a new one. Please be sure to thank both Jessica and Justin again for me. Sincerely, Karen Higgins
- Karen Higgins
Cranberry Township, PA
Technician was very knowledgable and friendly. Answered all of my questions and explained the issues clearly.
- JR Smith
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New Kensington, PA
This company provided us with excellent service. They came out the next day after we called the tec fixed the problem quickly and the fee was quite reasonable. Thank you for you service.
- RON CENTORCELLI
Sewickley, PA
I want to commend Jason Drylie on a good job of installing my new garage door under harsh conditions on January 27th. Jason is very professional.
- stephen grossarth
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Pittsburgh, PA
I followed the suggestion of the service tech that I called out for repair of a broken spring and had my garage door replaced with a new one . The new door was made in the time frame I was told and the installer arrived when scheduled and the the installation went without a hitch . The employees were very professional , neat and courteous . I would recommend Precision door to others needing work with a doubt .
- Carl Sinn
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Garage Door Design Consultant: Chuck Hummel
Pittsburgh, PA
Marcus Martin did a great job on a weekend evening
- Thomas Ryan
Cranberry Township, PA
I called Precision when one of my garage door openers stopped working. Even in the cold weather and over the weekend, the installer (Marcus) did an excellent job installing the new equipment. I ended up purchasing 2 belt drive openers (nice and quiet) replacing the both the broken opener and the other one that was on it's last leg. Competitive price and terrific service from Precision.
- Robert V
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Pittsburgh, PA
Superb diagnostic and repair skills! Excellent in diagnosing and correcting broken garage door and electric mechanism! Superb explanation for use of new system! Very bright and exceptional repair man.
- Laura Reif
Beaver Falls, PA
We were delighted with the service we received. We had an urgent issue with our existing garage door and the response was prompt, efficient, courteous and professional. The price was reasonable and we would not hesitate to use Precision in the future.
- Robert Mazzuca
Gibsonia, PA
Marcus did a great job. Very pleased with my new opener.
- Jim Rockney
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Pittsburgh, PA
Chuck did a great job!!! i'm really satisfied with my new garage door. Thanks.
- Patricia Dowler
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Garage Door Design Consultant: Chuck Hummel
Washington, PA
Precision was recommended to us by one of our neighbors. We were in a jam, as our garage door refused to open on a Sunday morning and we had absolutely no idea whom to call. The service technician showed up in 45 minutes (we were given a two-hour arrival time window). On a Sunday! Quick assessment of the problem and garage door was repaired in around 2 hours. This was awesome - we could barely open the door manually, and a car parked in the garage had to be moved out the following morning. Service technician was polite and efficient. Will definitely use again if needed and will highly recommend to others.
- Lee Patrick
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Pittsburgh, PA
Technician arrived on time and was very professional. Explained what the necessary adjustments were needed to enable my garage door to seat fully in the closed/down position. Was done in 15 minutes.
- Gordon Lam
Gibsonia, PA
Precision Door recently repaired a broken spring on our garage door in a timely and prof manner. I was concerned Precision may not respond to the nagging issue after the original repair as they had to come back 2 more times. However, in both cases they were very responsive and professional...ensuring that the door was operating as it should be. Thanks for doing what you said you would and in a timely manner !
- Blake Potter
Cheswick, PA
Five Star rating. Repairman was on time, professional and very pleasant. He explained all my options and in response to my request for a recommendation, he made one. I used them about 10 years ago and was so pleased that I looked them up again and I called. I would highly recommend the company.
- Jane Barnes
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Assistant Manager: Tim Kronenberger
Aliquippa, PA
I was impressed with: - The 24/7 phone service - The friendliness and professionalism of the phone operator - The rapid communication by email and phone - The work Tim Kronenberger did. Tim called in advance of arrival, and arrived 20 minutes ahead of schedule (I nearly died of shock). He quickly assessed the problem & securely repaired our garage door. He even provided a quick overview of his repairs, as well as recommendations for replacement. He was in and out in less than an hour. I'm a pretty hard to please customer, generally speaking, and I figure I'm usually in for a rough ride with service calls. Tim and Precision exceeded my expectations by a mile, though. Thanks!
- Boyd Reed
Wexford, PA
The service was very quick and professional. We were provided with two options and there was no pressure on which option to choose. The service man, Marcus, was very professional and polite. We had a fantastic experience and the garage door is working better (and quieter) than ever! Thank you.
- Robin Jimerson
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New Kensington, PA
Listed in directory, accredited by BBB, insured, local number available so must be doing business in my neighborhood. They were able to solve my remote control door opener problem for a reasonable price. Pleasant employees and gave me reminder calls, even came early. Also took care of a safety issue. Really cared about me as a customer. Also had discounts which helped me a lot at this time.
- Terrilyn Pipkins
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Delmont, PA
The guy (Tim?) who came out to do estimate the repair convinced us that we needed new (47 year old) garage doors. We are glad he did as the new ones are so much lighter and cleaner and quieter! then the guy (I forget his name) was super efficient and installed them all by himself. VERY impressive. He informed us of all the things we needed to know. We are very satisfird and our neighbors are also impressed. I have been seeing your little ad in Val Pack for a couple of years and that is how we became familiar with your products and services after I called your number.
- Julia Shaw
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Garage Door Design Consultant: Chuck Hummel
Great Service! 5 Stars!
- Thomas Rice