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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 3855 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Never did I think that service would be complete within two hours of initial call.REECE was professional, friendly and knowledgeable. From initial contact to end of service absolutely wonderful. I would highly recommend.

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A Response from: Dan

Thank you, Kim, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece provided you with professional, friendly and knowledgeable service! We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Garage Door Repair

Product:
Springs

Technician: Reece Cramer
Review:

Scheduled quickly. Arrived on time. Technician was polite, knowledgeable, and completed all repairs quickly a perfectly. I don’t usually write reviews, but this guy was great

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A Response from: Dan

Thank you, William, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Conner provided you with polite, knowledgeable and quick service! We appreciate your business and always look forward to servicing all your garage door needs.

Conner Scott Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Conner Scott
Review:

Called in the morning and had a service man at the house by 2:30. He introduced himself to us..opened the door 4 or 5 times..gave us his recommendation on how to fix the problem...He replaced all of the rollers ..Perfect... Reece was an excellent worker..plus he knew how o fix it..

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A Response from: Dan

Thank you, Roger, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece provided you with excellent service! We appreciate your business and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

Nothing like not being able to open a garage door. I searched for business who specializes in such projects and Precision stood out. I made the appointment the same day and the technician arrived as scheduled. Reece was professional and understanding. A review of the door and careful inspection of all the parts he provided options and estimates. We agreed on what was needed for a safe and reliable door operation and proceeded with all parts available on the spot. His quick turn-around was impressive and did not disappoint. I would highly recommend Precision for your needs. Especially the customer service and technician! Thank you especially to Reece, kudos for a job well done!

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A Response from: Dan

Thank you, Kevin, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you received great customer service and that Reece's work was impressive and quick. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Reece Cramer
Review:

Service was guick and professionaly completed. Good job.

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A Response from: Dan

Thank you, Richard, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck provided you with quick, professional service, and did a good job! We appreciate your business and look forward to servicing all your garage door needs in the future.

Chuck Phillips Service Provided:
Garage Door Repair

Technician: Chuck Phillips
Review:

Prompt professional service. The technician Cori was very knowledgeable and went above and beyond to explain options. She quickly diagnosed and fixed the problem. I highly recommend this company for all of your garage door system needs.

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A Response from: Dan

Thank you, Tim, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Cori provided you with prompt, professional and knowledgeable service! We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Cori was extremely professional and trustworthy . She explained the process to me and what was needed. Her service was most appreciated.

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A Response from: Dan

Thank you, Lisa, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Cori provided you with professional and trustworthy service and explained everything to you. We appreciate your business and always look forward to servicing all your garage door needs.

Cori Merkel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cori Merkel
Review:

I have never written a review good or bad, but I feel I have to today. George has been more then respectful and polite. He went above and beyond expectations. I will be recommending Precision and George to all my friends and family. Thanks again George. I really appreciate it.

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A Response from: Dan

Thank you, Julie, for choosing Precision Garage Door and for taking taking the time to give us your review. I'm glad to hear George provided you with great service and went above and beyond your expectations! We appreciate your willingness to recommend us to friends and family and look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Garage Door Opener Repair

Technician: George Ramey
Review:

First I'm sorry it's taken me this long to get you a very well deserve super great Review, Your Technician Chuck Phillips, was just outstanding, he had no problems answering any questions, made sure we understood everything he was going to do, did just what he said needed done and even cleaned up any mess he might have made, He made sure we were comfortable with things before he left, I highly recommend Precision Door Service to anyone that needs garage door fix. I thank you so very much Brenda Salopek

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A Response from: Dan

Thank you, Brenda, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck provided you with outstanding service and we have gained you as one of our valued customers. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Chuck Phillips Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chuck Phillips
Review:

Aurelio Santucci was my installer. He was very helpful explaining the install process and how everything works. Install went smoothly, he was very professional, and the doors worked perfectly. A friend of mine D. Cercone had Precision do a install a few years ago and I really liked the work they did. That is why I chose Precision for my garage doors.

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A Response from: Dan

Thank you, Richard, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Aurelio did a great job in installing your new doors, and that you are very happy with them. I know you will enjoy your new doors for years to come and we always look forward to servicing all your garage door needs.

Aurelio Santucci Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Aurelio Santucci
Review:

Cori was right on time. She did a super job. She determined the problem right off and fixed it. Now we know if that happens again, we can probably correct it. She also checked out the cables, etc. and everything is fine. She did a terrific job. Tom also did a great job in letting us know the original contractor was backed up and Cori would be out, but a little later, which was fine. We had only called on it today, so that was terrific service!! Thanks so much!

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A Response from: Dan

Thank you, Marie, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Cori provided you with terrific service! We appreciate your business and always look forward to servicing all your garage door needs.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Prompt same day service and George the technician was friendly and knowledgeable. Would definitely have them back again.

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A Response from: Dan

Thank you, Joseph, for choosing Precision Garage Door and taking the time to give us your review. I'm glad to hear George provided you with prompt, friendly, and knowledgeable service! We appreciate your business and look forward to servicing all your garage door needs in the future!

George Ramey Service Provided:
Broken Garage Door Spring Repair

Technician: George Ramey
Review:

Same day service, tech was knowledgeable and friendly. Door works smoothly and quietly.

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A Response from: Dan

Thank you, Denise, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Tim provided you with knowledgeable and friendly service and that your door is working smoothly and quietly now. We appreciate your business and look forward to servicing all your garage door needs in the future!

Tim Kronenberger Service Provided:
Garage Door Opener Repair

Assistant Manager: Tim Kronenberger
1 2 3 4 5
Date: 11/06/2023
Garage Door Repair
,
Review:

Excellent customer service. On time and love the communications via text. Our service rep, Connor was very informative and explained the process and options we had. Very pleased with the service and would recommend Precision to everyone. Thank you.

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A Response from: Dan

Thank you for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Conner provided you excellent service! We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

Conner Scott Service Provided:
Garage Door Repair

Technician: Conner Scott
Review:

Can’t thank Cori enough! She answered any questions we had and was a pleasure to meet. Will definitely be who we call if/when we have issues with the other garage door!

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A Response from: Dan

Thank you, Scott, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Cori provided you with great service and we have gained you as one of our valued customers! We appreciate your business and look forward to servicing all your garage door needs in the future.

Cori Merkel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cori Merkel
Review:

I had read reviews on line and hence contacted the company. The person on chat session was very responsive and was able to have someone come the very next day (contacted at 6 pm the prior night). They were on time and very professional. Their prices were competitive and we were very pleased with their service. Highly recommend!! We will definitely use them for any subsequent needs.

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A Response from: Dan

Thank you for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were happy with the service we provided for you. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs.

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

Reece arrived within the first 45 minutes of the service window, identified a broken pulley bearing as the source of the screeching noise, also discovered the cable had begun to fray on that side of the door. He replaced the pulley and the cables on both sides in a very efficient, professional manner. He also discovered that some of the roller covers were missing and suggested that I have the rollers replaced in the future. He performed the multipoint inspection and lubricated all the mechanics of the door. He made sure that I was completely satisfied with the work before leaving. I couldn't have been more pleased with his work. Precision Door also installed my door and replaced the springs in the past. All three experiences were excellent.

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A Response from: Dan

Thank you, David, for always choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece, as well as the other Technicians in the past, provided you with excellent service! We appreciate your business and always look forward to servicing all your garage door needs.

Reece Cramer Service Provided:
Garage Door Repair

Product:
Cables

Technician: Reece Cramer
Review:

Fast and efficient!! I always use Precision Door!!

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A Response from: Dan

Thank you, Michelle, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear we always provide you with fast and efficient service! We appreciate your business and always look forward to servicing all your garage door needs.

Chuck Phillips Service Provided:
Garage Door Repair

Technician: Chuck Phillips
Review:

So happy with your company!

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A Response from: Dan

Thank you, Michelle, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were happy with the service Tim provided! Please give us a call for all your garage door needs in the future.

Tim Kronenberger Service Provided:
Garage Door Opener Install

Assistant Manager: Tim Kronenberger
Review:

Excellent job done (George). All questions answered. Very pleased.

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A Response from: Dan

Thank you, Sherwood, for choosing Precision Garage Door and for taking the time to let me know George provided you with excellent service. We appreciate your business and look forward to servicing all your garage door needs in the future!

George Ramey Service Provided:
Garage Door Repair

Technician: George Ramey
Review:

Excellent job, timely (called yesterday afternoon, came at 9 am today), actually repaired springs and center rail of opener and chain, professional job

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A Response from: Dan

Thank you, Bill, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Tim provided you with excellent service! We appreciate your business and look forward to servicing all your garage door needs.

Tim Kronenberger Service Provided:
Broken Garage Door Spring Repair

Assistant Manager: Tim Kronenberger
Review:

Fast, quaility, and professional service for broken garage door spring

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A Response from: Dan

Thank you, David, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece provided you with fast, quality and professional service. We appreciate your business and look forward to servicing all your garage door needs.

Reece Cramer Service Provided:
Garage Door Repair

Product:
Springs

Technician: Reece Cramer
Review:

I choose your company because of the reviews that I read I am very well pleased with your service. Reese is a gentleman and a scholar really nice boy he fixed what was wrong and quick fashion . If I ever need to go to George service again I’m gonna call your company and ask for a Reese. Do you have a great employee there!

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A Response from: Dan

Thank you, Victor, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece provided you with great service! We appreciate your business and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Garage Door Opener Repair

Technician: Reece Cramer
Review:

Your technician Reece was very professional and efficient at doing his job. was fun talking with him while he was repairing the garage door. I would highly recommend Precision garage door to anyone I know who would need service. Thank you for your prompt.service

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A Response from: Dan

Thank you, James, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece provided you with professional and efficient service. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Reece Cramer
Review:

Cori Merkel was the technician that was sent to my house. She was very professional and knowledgeable she let me know that I could have done and explained what warrantees there were. Purchased a new garage door opener, when she pulled the old one down she informed me on how the sprocket didn't sound right. She was correct there was metal dust all around. She replaced it in about an hour, like she said. Now it's quieter than the old one.

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A Response from: Dan

Thank you, Shawn, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Cori provided you with professional and knowledgeable service. We appreciate your business and always look forward to servicing all your garage door needs.

Cori Merkel Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Cori Merkel
Review:

Great experience! Fast quality service. Will call them in the future for all my garage door needs.

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A Response from: Dan

Thank you, Domenic, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you had a great experience with Conner and he provided you with fast, quality service. We appreciate your business and look forward to servicing all your garage door needs in the future!

Conner Scott Service Provided:
Garage Door Repair

Technician: Conner Scott
Review:

Reese did a quick diagnostic review of our problem he found the issue and made the necessary repairs in addition he also checked are other garage door for any issues Thanks again Reese Great job

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A Response from: Dan

Thank you, Matt, for choosing Precision Garage Door and for taking the time to let me know Reece provided you with great service! We appreciate your business and look forward to servicing all your garage door needs in the future.

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

Your company is great! We used your service(s) seven years ago and did not hesitate to contact you again. The entire process was smooth; including scheduling an appointment on-line and the prompt service and thorough communication. George was our service technician. He did an awesome job and was professional, quick and very personable. Thanks!

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A Response from: Dan

Thank you, Donna, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that George provided you with professional, quick and personable service! We appreciate your business and always look forward to servicing all your garage door needs.

George Ramey Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: George Ramey
Review:

When I came home recently, my garage door opener would not work from both a remote as well as the keypad outside. My house was locked, and I didn't have the key. I was desperate! I googled online and found Precision's information. I used t and he chat feature, as I was in a library for use of wifi. Technician Damon arrived quickly and was quite helpful, knowledgeable and professional. We tried the door again, and it worked! I noticed when I got in the house that clocks were blinking, so there must have been a power outage. Damon checked everything regarding the garage door opener. I was not charged for this call! I highly recommend this company.

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A Response from: Dan

Thank you, Janice, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Damon provided you with quick, helpful service. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future!

Damon Burke Service Provided:
Garage Door Opener Repair

Technician: Damon Burke
Review:

My technician Cori Merkel was thorough and professional. Explained a number of things about my door opener etc. that I was not aware of. Showed me exactly what the issue with my door was. Fortunately it was not a major problem and she performed maintenance on the door as well. Advised me of potential problems that I may have with the door and provided quotes without high sales pressure. I have used Precision Door for a number of years and have always been happy with the service provided. I was able to get an appointment very quickly as well.

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A Response from: Dan

Thank you, Bernadette, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear you have always been happy with the service we provided. Thank you for letting me know that most recently, Cori provided you with thorough and professional service while explaining everything to you. We appreciate your business and always look forward to servicing all your garage door needs.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126