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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 4132 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

This is the second time I have used them and I highly recommend. Very quick response time. I called and someone arrived within just a few hours.Techs were very professional and courteous. Took the time to explain everything.

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A Response from: Dan

Thank you, Nicki, for continuing to trust Precision Garage Doors for all your garage door needs. I'm glad Aurelio was able to provide you with the kind of efficient and personable service you've come to expect from us. We appreciate your business and your five star review!

Aurelio Santucci Service Provided:
Garage Door Repair

Technician: Aurelio Santucci
Review:

Highly recommend Precision Garage Door. The customer service was easy and convenient. They were able to schedule our repairs with 24 hours. Reece Cramer was an excellent technician, he was on time, very knowledgeable and provided a thorough explanation in answering all our questions.

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A Response from: Dan

Thank you, Jennifer, for choosing Precision Garage Doors and for taking the time to write a review about your experience. It's good to hear that Reece was able to provide you with five star service!

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Reece Cramer
Review:

Had first door replaced in October of 2023. Second door replaced 6/28/24. Couldn't be more pleased with quality of materials, and professionalism of both technicians. (Connor and Korey) Thanks for your kind and courteous help. Will recommend to anyone who needs garage door service.

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A Response from: Dan

Thank you, Jim, for continuing to trust Precision Garage Doors for your garage door service needs. I'm glad to hear that your experiences with Conner and Cori were both positive ones. Your five star review and future recommendations are much appreciated!

Conner Scott Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Conner Scott
Review:

Aurelio Santucci was my installer. Installed two doors for me Really a nice guy and paid a lot of attention to detail. Always kept the work area clean and most of all free from screws and bolts Liked Precesion door ever since i had a service call on previous doors

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A Response from: Dan

Thank you, James, for continuing to trust Precision Garage Doors for all your garage door needs. It's great to hear that you were happy with the work Aurelio did installing your new garage doors. We value your business and appreciate you taking the time to write a five star review about your experience. I hope you enjoy your new doors for many years to come!

Aurelio Santucci Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Aurelio Santucci
Review:

I called for a preventative maintenance check on my door/opener. The tech (George Ramey) came and did a GREAT job. Excellent communication about his arrival time, fast, efficient work, detailed explanation; who could ask for anything more? I will always use Precision for my door service work!

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A Response from: Dan

Thank you, Dave, for choosing Precision Garage Door. I'm glad to hear George provided you with great service and that we have gained you as one of our valued customers!

George Ramey Service Provided:
Garage Door Repair

Technician: George Ramey
Review:

I got fast, courteous and competent help in fixing the "reconnect the door to the mechanical component " so the door would go up and down with a push of a button. I had disconnected the control mechanism when I had a power outage. Connor also replaced frayed cables.

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A Response from: Dan

Thank you, Marie, for choosing Precision Garage Door. I'm glad to hear Conner provided you with fast, courteous and competent service while repairing your garage door. We appreciate your business and look forward to providing you with any of your garage door needs in the future.

Conner Scott Service Provided:
Garage Door Repair

Product:
Cables

Technician: Conner Scott
Review:

Chuck just left and did a very fast and professional job considering how hot it was today. He came when promised and explained everything he fixed or replaced. Thanks again, Thomas a. Barrett

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A Response from: Dan

Thank you, Thomas, for being a valued Precision Garage Door customer and for taking the time to let me know Chuck did a very fast and professional job and explained everything he fixed or replaced. We appreciate your business and always look forward to servicing your garage door.

Chuck Phillips Service Provided:
Broken Garage Door Spring Repair

Technician: Chuck Phillips
Review:

George Ramey was sent to service my garage door. He repaired several issues that were problematic with the system. I've had the system for a number of years and it was time for maintenance and repair. George is competent, knowledgable, courteous, and respectful. He solved all of the issues in a timely manner. The garage door works as well as it did when it was new.

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A Response from: Dan

Thank you, Gregory, for continuing to rely on Precision Garage Doors for all your garage door repairs. We appreciate you taking the time to write about your experience with George, its great to know he was able to meet your expectations and provide you with five star service! We look forward to assisting you again whenever the need should arise.

George Ramey Service Provided:
Garage Door Repair

Technician: George Ramey
Review:

Professional, courteous and prompt. Did an excellent job and the technician Corey was awesome. Explained everything she was going to do and did it quickly. Kudos!

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A Response from: Dan

Thank you, Michael, for choosing Precision Garage Doors and taking the time to write a review about your experience with Cori. It's great to hear the work was done to your satisfaction and the technician explained everything thoroughly and efficiently. We appreciate your business!

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Superb management and outstanding customer service. Pleasant and highly qualified Technician Reese. Exceptional handling of a challenge by the manager.

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A Response from: Dan

Mr. Gargaro, thank you for the kind words and taking the time to write about your experience with us. We appreciate you giving us the opportunity to handle the challenge. It's great to hear that Reece was able to provide you with the type of service you can rely on from our company.

Reece Cramer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Reece Cramer
Review:

Tech was knowledgeable and solved our problem

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A Response from: Dan

Thank you, Maryanne, for your 5-star review and for taking the time to let me know Cori provided you with knowledgeable service while solving your issue. We appreciate your business!

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Damon did an excellent job was thorough and timely. Installation looks great and he answered all my questions and explained the features of the new system so I can understand the difference from the one that broke down. Thank you for responding to my needs so quickly I have already recommended you to my neighbor and told her to request Damon. Thanks again

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A Response from: Dan

Thank you, Karen, for taking the time to let me know Damon did an excellent job while installing your new opener. It's good to know he took the time to explain all the features of the new system. We appreciate your willingness to recommend us to others and always look forward to servicing all your garage door needs.

Damon Burke Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Damon Burke
Review:

Cori Merkel was very professional and courteous. We requested her because he was at our last service call. She explained what was happening and assured us our worries were unfounded and our mechanism was sound. She represents your firm in a very favorable manner. I recently recommended Precision to my friend and he was pleased.

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A Response from: Dan

Thank you, Sandy, for always choosing Precision Garage Door for all your garage door issues. I'm pleased to hear Cori provided you with professional and courteous service. We appreciate you recommending us to others and always look forward to servicing your garage door!

Cori Merkel Service Provided:
Garage Door Opener Repair

Technician: Cori Merkel
Review:

Precision was great! I called at 9pm and actually talked to a person. She was able to schedule the repair to our garage door the next morning. They sent confirming emails, texts introducing the service tech, and follow up emails and texts. The technician was polite and efficient. We would not hesitate to us them again if we needed garage door repair.

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A Response from: Dan

Thank you, Phyllis, for choosing Precision Garage Door and for taking the time to let me know Conner provided you with polite and efficient service! I'm pleased to hear we have gained you as one of our valued customers. We look forward to providing you with all your garage door service needs.

Conner Scott Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Conner Scott
Review:

Cori was great! What I thought was going to be an expensive repair was not. She tried multiple solutions to fund the issue and it was a very inexpensive fix! She also explained some things for me to look out for. She Rocks! After telling her I was putting house up for sale She was also knowledgeable enough to suggest a fix on the sensors that I really appreciated. It allowed me to be proactive. If I could give her 10 stars I would!

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A Response from: Dan

Thank you, Laurie, for choosing Precision Garage Doors and for taking the time to write a review. I'm glad to hear that Cori went above and beyond your expectations and provided you with service deserving of ten stars! We appreciate your business and look forward to assisting you again in the future should you require our services.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Chuck, was very professional and fixed our problem with the garage door opener. Works great.

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A Response from: Dan

Thank you, Dorothy, for choosing Precision Garage Doors and for your five star review! I'm glad to hear Chuck was able to resolve the issue with your garage door accurately and professionally.

Chuck Phillips Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Chuck Phillips
Review:

Cory Merkel was excellent. Called in the morning and got service before lunch.

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A Response from: Dan

Thank you, Steve, for choosing Precision Garage Doors and for your review of Cori. Happy to know our team was able to provide you with fast, friendly service!

Cori Merkel Service Provided:
Garage Door Repair

Product:
Springs

Technician: Cori Merkel
Review:

Called for a tech to investigate a new noise on our garage door opener. Chain was out of wack. Cori came out right on time and adjusted the chain tension. She also addressed several options moving forward as the opener is over 20 years old. I appreciate the professional honesty and will definately call again when other issues arise. Tom DiPuma

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A Response from: Dan

Thank you, Tom and Susan, for taking the time to leave us your 5-star review and letting me know that Cori provided you with professional and honest service. I'm glad to hear that she took the time to explain and address several options for future repairs should the need arise. We look forward to providing you with all your garage door service needs!

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Needed repairs for broken spring, and the workmenship was done extremely well and quick. Has the technician was inspecting the cables and rollers. We discussed replacing them and installing a new garage door opener with the battery back up. Damon did an extremely great job and was very kind and knowledgeable to the questions I asked. I would recommend precision garage doors to anyone looking for one or general repairs and ask for Damon to do the install or repair work. Very satisfied, Five Stars!!!!!

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A Response from: Dan

Thank you, Magno, for your 5-star review and for taking the time to let me know how satisfied you were with the service Damon provided. It's good to know he did a great job and you found him to be very kind and knowledgeable. We appreciate your willingness to recommend Precision Garage Door and Damon. We look forward to always servicing your garage door!

Damon Burke Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Damon Burke
Review:

I was able to easily schedule an appointment online. The representative (Corey) arrived on time and explained everything clearly. She suggested some preventative maintenance items for the near and long term future, Great experience!!!

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A Response from: Dan

Thank you, David, for letting us know you had a great experience! It's good to know you were able to easily schedule an online appointment and that Cori arrived on time, explained everything clearly and gave you advice on future maintenance. We appreciate your business and look forward to servicing your garage door when the need arises.

Cori Merkel Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Cori Merkel
Review:

prompt and excellent service from Connor Scott. Thanks

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A Response from: Dan

Thank you, Robert, for taking the time to leave us your 5-star review. I'm pleased to hear that Conner provided you with prompt and excellent service. We appreciate your business and always look forward to servicing your garage door.

Conner Scott Service Provided:
Garage Door Repair

Technician: Conner Scott
Review:

WE CHOSE YOU BEFORE BECAUSE OF THE TIMELYNESS OF THE VISIT EVEN ON A WEEKEND AND THE KNOWLEDGE OF YOUR TECS AND THEIR FRIENDLYNESS AND BEING SO GOOD IN EXPLAINING WHAT THEY SUGGESTED TO SOLVE THE PROBLEM AT .HAND. CREESE WAS VERY GOOD AT THE JOB AND FINISHED QUICKLY IN REPAIRING THE PROBLEM AND IN COMPLETING THE JOB. I WILL CHOOSE YOUR COMPANY AGAIN AND RECOMMEND YOU TO OUR FRIENDS AND NEIGHBORS. HOWARD NEWCOMER

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A Response from: Dan

Thank you, Howard, for always trusting in Precision Garage Door to provide you with great service. It's good to know you found Reece to be very good at the job and quickly finished the repairs. We appreciate your willingness to use us again and recommend us to friends and neighbors!

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

Even though my garage door was sometimes malfunctioning, it wasn't allways (which I find mighty strange!) Naturally when Damon arrived the opener worked like a charm 8 times in a row. He said to wait until something really is broken and call again. Where else can you find such honesty? Precision Garage Door Service will be my only garage door provider!

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A Response from: Dan

Thank you, Regis, for choosing Precision Garage Door and for taking the time to give us your 5-star review. I'm pleased to hear we have gained you as one of our valued customers due to the service Damon provided. We look forward to providing you with great service in the future!

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

My garage door's torsion spring broke late Friday night. I put in a service request that night, and by noon Saturday the springs were replaced. Thank you, Reece, for your timely arrival and expert workmanship!

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A Response from: Dan

Thank you, Mark, for taking the time to give us your 5-star review. It's good to know Reece provided you with a timely arrival and expert workmanship while he replaced your springs. We appreciate your business!

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Reece Cramer
Review:

I have used Precision before for another issue with our garage door. They scheduled me right away, resolved the issue immediately, and were fair with pricing for the repair that was needed. Would absolutely recommend them!

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A Response from: Dan

Thank you, Lauren, for always trusting in Precision Garage Door for all your repair needs. I'm pleased to hear we always get you on the schedule right away and resolve the issue immediately with a fair price. We appreciate your willingness to highly recommend us to others and always look forward to servicing your garage door.

Damon Burke Service Provided:
Garage Door Opener Repair

Technician: Damon Burke
Review:

Our technician, Timothy, was very knowledgeable and friendly and had our issue fixed in no time at all! Always have a positive experience with this company!

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A Response from: Dan

Thank you, Karen, for always trusting in Precision Garage Door! I'm pleased to hear Tim provided your with knowledgeable and friendly service and that you always have a positive experience with us. We appreciate your review and your business.

Tim Kronenberger Service Provided:
Garage Door Repair

Assistant Manager: Tim Kronenberger
Review:

Damon was extremely professional and experienced. He evaluated the problem with my garage door opener and provided very helpful recommendations. He completed the job in a timely manner.

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A Response from: Dan

Thank you, Patty, for taking the time to give us your review. I'm pleased to hear you found Damon to be extremely professional and experienced, and also provided you with helpful recommendations while completing the job in a timely manner. We appreciate your trust in Precision Garage Door and look forward to servicing all your garage door repairs in the future.

Damon Burke Service Provided:
Garage Door Opener Repair

Product:
Cables

Technician: Damon Burke
Review:

Conner Scott was very knowledgeable and was able to diagnose and fix the problem with both garage doors.

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A Response from: Dan

Thank you, Joseph, for taking the time to let me know Conner provided you with knowledgeable service and was able to quickly diagnose and fix the problem with both your garage doors. We appreciate your business and look forward to helping you with all your garage door repairs in the future.

Conner Scott Service Provided:
Garage Door Repair

Technician: Conner Scott
Review:

Highly Recommended! The staff from the Imperial, PA site is great. Cori M. made choosing and purchasing the garage door a breeze, Tom provided updates with the door's arrival, John of S&R and Kimberly S. assisted in setting up the date for the installation and Justin W. and Aurelio S. installed and ensured the operations of the new garage doors. Everyone was friendly, helpful, courteous, respectful and professional. The doors look great and operate perfectly. I recommend Precision to everyone. This is the business model all other establishments should strive for.

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A Response from: Dan

Thank you, Scott, for your willingness to highly recommend Precision! I'm pleased to hear you received great customer service from the time you came into the showroom through the installation of your new door; and that everyone you dealt with was friendly, helpful, courteous, respectful and professional! We do value our employees and it's good to know they pass that on to our customers! We know you will enjoy your new door for many years and look forward to helping you with any garage door issue in the future.

Aurelio Santucci Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Aurelio Santucci
Review:

Technician George Ramey provided excellent customer service, was very professional, courteous and knowledgeable. He was also very pleasant. He repaired my garage door opener and light, answered all of my questions and gave me several helpful recommendations. He is the reason that I will call Precision Garage Service again when I need additional service. Ann Rucker

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A Response from: Dan

Thank you, Ann, for choosing Precision Garage Door. I'm pleased to hear we have gained you as one of our valued customers due to the fact that George provided you with excellent service; was very professional, courteous and knowledgeable. We appreciate your business and look forward to servicing your garage door in the future.

George Ramey Service Provided:
Garage Door Opener Repair

Technician: George Ramey
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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126
Precision Garage Door Service of Washington County
Office: (412) 387-7802
453 Valley Brook Rd
Ste 700

McMurray, PA 15317