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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 139 reviews, averaging 4.03 Stars:
1 2 3 4 5
Review:

Very professional service technician answered my questions and I decided to purchase two garage doors because of the answers.

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A Response from: Dan

Thank you, Dennis, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Cori provided you with professional service and answered all your questions. I'm sure you will love your new doors and we look forward to installing them for you.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
*Esta reseña fue traducida del inglés
1 2 3 4 5
Date: 11/14/2022
Install Garage Doors
,
Review:

Your technician,Jessica, was outstanding in her analysis of our concern regarding the function of our garage door. She explained and demonstrated the reason for our concern and reassured us. We were very impressed and pleased with her thoroughness and attitude. She is an asset to your business!

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A Response from: Dan

Thank you, Ron, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were very impressed and pleased with the service we provided you. We look forward to servicing all your garage door needs in the future.

Cori Merkel Service Provided:
Install Garage Doors

Technician: Cori Merkel
Review:

Good job ! Didn't know what to expect as to the cost. Thankfully, it was less than I was guessing. Thank you

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A Response from: Dan

Thank you, Dorothea, for choosing Precision Garage door and for letting me know Damon did a great job. We appreciate your business and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Product:
Cables

Technician: Damon Burke
Review:

Marcos was prompt, friendly, and courteous. He was a bit unfamiliar with the measuring the opening for a replacement door given the previous installation.

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A Response from: Dan

Thank you, Larry, for taking the time to give us your review on Marcus. We look forward to installing your new door and servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Brian found a small problem after studding the malfunction of the door lift. We liked the service.

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A Response from: Dan

Thank you, James, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad you were pleased with the service and we look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

The technician was very friendly and knew what needed to be done. He explained what he did to solve my issues with the garage door.

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A Response from: Dan

Thank you, David, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting me know that your technician, Brian, was friendly, repaired your garage door and explained to you the issues. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

First appointment

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A Response from: Dan

Thank you, Thomas, for choosing Precision Garage Door and for giving us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Cori Merkel Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Cori Merkel
Review:

My last name is Camersen not Cambrsen. I did not receive my written estimate yet and would like it sent to chitter.chat@yahoo.com. My estimate was done on June 9th 2021.

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A Response from: Dan

Thank you, Arlene, for choosing Precision Garage Door. We are sorry for the misspelling of your last name and it has been fixed in our system. Your estimate has also been sent to the above email, please give us a call if you did not receive it, or if you have problems opening it. Thank you for considering Precision Garage Door while looking for a new garage door. We hope to hear from you soon!

Service Provided:
Install Garage Doors

Review:

they were on time , pleasant, and knew what they were talking about. The quote is very reasonable.

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A Response from: Dan

Thank you, Cheryl, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were happy with your service and we look forward to servicing all your garage door needs in the future.

Service Provided:
Install Garage Doors

Review:

Very professional service

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A Response from: Dan

Thank you, Mark, for giving us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

Randy did a great job at repairing my broken door. Explained everything he fixed. It is now more quiet and works like a charm. Broken spring

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A Response from: Dan

Thank you, Darlene, for choosing Precision Garage Door and for letting us know what a great job Randy did in repairing your door. We appreciate you taking the time to give us your review and we look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

George the technician was prompt, and showed me exactly what the problem was, and gave me the option of repair or replacement. Because of the age of the unit and previous issues with remotes, I opted for replacement. Unfortunately, George didn't realize that he would need to shorten the track for the replacement unit to fit until he had already removed the old unit, which would cost me an extra $100. He did offer to use the new motor in the old housing at a considerably lower cost, so I will still give 4 stars. Ultimately I chose to pay the additional $100 for the additional labor (at least an hour) and am very happy with the end product!

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A Response from: Dan

Thank you, Steve, for choosing Precision Garage Door and for taking the time to give us your review on George. I'm glad you are very happy with the end product. We look forward to servicing all your garage door needs in the future!

George Ramey Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: George Ramey
Review:

I was very pleased with the professionalism and quality of work completed by the technician on both appts. I was shocked at the additional charge of $20 for transportation, disposal (the key pad was replaced), filing, and office charges. Really?! A $65 technician fee charge was already assessed which I understand. To add to my disappointment when I called to ask about the $20 the office manager was less than professional. I considered his dealing with my question rather rude. Overall I like Precision Door company and even bought the warranty. The $20 is overcharging your customers!

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Service Provided:
Garage Door Opener Repair

Review:

The service was great. I think the technicians should help the home owners set up devices. I am still trying to get mine completely set up. The service was great though.

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A Response from: Dan

Thank you, Ray, for choosing Precision Garage Door. I hope you are getting all your devices set up. If you are still having problems, please give us a call to see if it is something we can help you with. I'm glad we provided you with great service and we look forward to servicing all your garage door needs in the future!

Kasey Teyssier Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Garage Door Design Consultant: Kasey Teyssier
Review:

After several estimates from various garage door companies, we decided on Precision for they offered 300.00 off a double garage door and for an additional fee, a lifetime warranty, which is transferable to new home owners for a minimal fee. Precision also had a 3" brown vinyl trim that the other companies could not get. We loved the large selection of doors and style and the different window options they offered. Our one complaint is the extended length of time we had to wait for the installation. the garage door we selected is one not kept in stock and was special order and was told it will take 2 weeks to get it in. After 4 weeks and no call that the door was in, we had to call and was told by Tom, they were really busy and it will be another week or two. Called back after 2 weeks went by and no word from Precision on the status of our door and this time Tom said it was due in the following Thursday so now we are at 7 weeks. The Friday after it should have been in to Precision, called the following Monday and was told, "Oh that one came in cracked and had to go back." I asked Tom how come no communication about this and he said he would check into it. Later that day, he called and asked if the following Monday would be good for installation and of course after waiting 8 weeks, yes we were more than ready! The inconvenience of being told the garage needed to have several items moved within 2 weeks for installation and hauling items to a storage area to be ready for this and then waiting another 6 weeks was uncalled for and lack of communication to us certainly does not deserve 5 star rating. The installation by Chuck was professional and no blame to him for the extended wait. I was disappointed the crew did not clean up the mess in the garage....screws and sawdust on floor. I am self employed in home improvements and would never consider not cleaning up after a job completion. Recommend better communication between company and customer with the company initiating the communication and not the customer., especially when told 2 weeks and it goes on until 8 weeks have passed after the down payment.

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Chuck Hummel Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Chuck Hummel
Review:

Tech was on time, explained work and recommendation. Marcus was very efficient and friendly. Springs replaced with cables at a good price.

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A Response from: Dan

Thank you, William, for choosing Precision Garage Door - Have a great day!

Service Provided:
Broken Garage Door Spring Repair

1 2 3 4 5
Date: 12/29/2016
Install Garage Doors
,
Review:

As far as I know according to my mother the work was great. The only comment I have is the door was for my mother and I was out of town - and Justin locked the door and did not explain how to unlock it. She now has to wait till I get home to unlock the door. She is elderly and can not figure it out on her own

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A Response from: Dan

Thank you, I hope your issue was resolved. Thank you for choosing Precision Garage Door!

Justin Whipkey Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Justin Whipkey
Review:

Within 24 hours I had my door repaired and the scheduler was very professional. The installer did exactly what he quotes, but I am not clear about what warranty I have. I would appreciate something in writing that covers my scope of work. Thank you

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A Response from: Dan

Hi Virginia, We are great full you have chose Precision for you garage door service company and we are sending out a copy of the warranty for the work completed, if there is anything we can help with , please contact us. Thank you,

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very helpful, confirmed information about garage door opener-efficient and thoughtful about situation and extra effort to solve my problem, thanks!

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A Response from: Dan

Thank you for your feedback!

Service Provided:
Garage Door Repair

Review:

No comments

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Service Provided:
Garage Door Opener Repair

Review:

No comments

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Service Provided:
Garage Door Opener Repair

Review:

Explained what needed to be done. Made me feel like I knew what he was doing while he worked on the door. A big thank you to Marcus.

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A Response from: Dan

Thanks Ken! We appreciate you choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair

Review:

No comments

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Service Provided:
Garage Door Opener Repair

Review:

No comments.

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Service Provided:
Garage Door Repair

Review:

Great, professional and quick!

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A Response from: Dan

Thanks Richard! We appreciate you choosing Precision!

Chuck Hummel Service Provided:
Install Garage Doors

Door Installer: Chuck Hummel
Review:

No comments.

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Service Provided:
Garage Door Repair

Review:

No comments.

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Service Provided:
Garage Door Opener Repair

Review:

Very pleased with the service.

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A Response from: Dan

Thanks Pam and Jeff! We appreciate your review and for choosing Precision.

Service Provided:
Garage Door Repair

Review:

George made quick work of our problem. He just seemed to know immediately what the problem was and fixed it. Very nice gentleman.

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A Response from: Dan

Thank you Boyd! We truly appreciate your review and thank you for choosing Precision for your garage door needs!

Service Provided:
Garage Door Repair

Review:

Very pleasant. Good service. Explained the problem.

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A Response from: Dan

Thanks Jennie! We appreciate you choosing Precision!

Service Provided:
Garage Door Repair

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Pittsburgh Area

(412) 339-2513

(412) 339-2513
Allegheny County

(412) 535-8273

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Beaver County

(724) 371-8564

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Butler County

(724) 602-4491

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Lawrence County

(724) 498-4252

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Washington County

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Westmoreland County

(724) 602-4491

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Greene & Fayette County

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(724) 498-4252
Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126