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Read what people are saying
about Precision Garage Door Service

Precision Garage Door Service of Pittsburgh
has received 6 reviews, averaging 1.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Recently I observed that my Precision installed garage door was allowing cold air to leak into my garage. I found that cold air was leaking into the garage from the top of the door through the seal. I scheduled an appointment to have the door inspected and see why this was happening, after all, the new garage door I had installed a few years (2017) back was supposed to have sealed off the elements from the outside as well as seal in the air when the air conditioner was on in the summer. The technician arrived, inspected the door and informed me that their was a one inch gap at the top of the door and the frame of the garage door and that nothing could be done to fix the gap. He suggested that I go and purchase and install foam board insulation to seal off the top of the garage door to stop the airflow. After thinking about this for the past week or so I came to a disappointing conclusion, the garage door that I had purchased and had installed was not done so correctly. Think about this! Would anybody be satisfied with settling for something less than the value that was promised? I was not afraid to pay good money for good product and good service, otherwise I could have had anybody do the work. I had many contractors give me estimates for the door installation and chose who I thought would do the best job, not the cheapest! I think I am being fair on my assessment, after all, I paid $1569.00 for my garage door on May 15, 2017 and waited patiently several weeks afterward for my door to be installed.
Tim Kudrav
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician did a great job. The pricing however was way out of line. $690 verses $385 from a competitor for the exact make and model. I was told that Precision does not price match. If you call Precision for an issue do not have them do any work prior to getting bids.
Jim Thieman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to start out by saying that I'm not arguing about the quality of the work performed. My garage door was fixed and the work appears to be acceptable. My anger comes from what I was charged, twice what I should have been. I do have to partially blame myself though because I should have done my research before hand. Over the weekend the garage door to our 2-car garage stopped working. It turned out that the spring had snapped inside the pipe running above the garage door. Apparently, my system is known as a Torque Master, or something like that, and is a cheap system. Well, I needed new springs and the other stuff that comes with it. The technician, Marcus, quoted my $800. Wow, I thought. More than I had expected but Precision is a large, reputable firm so that must be the going rate and we need the garage door working. I couldn't even get the door to open the way it was. So I told Marcus to proceed. Marcus fixed the door and everything is working great. The bill came to $749 - see attached photo. After he left I decided to research online a typical cost for this type of work and to call around to other local companies. I was surprised to find prices ranging from $150 to $350. I was extremely upset to find out that I had been charged easily twice what this work would typically cost. Stay away from Precision Garage Door is my advice.
Richard Boelter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have a broken spring/coil and within 4 minutes of arrival, I was given an estimate of almost $700.00 to repair a manual door. Be very careful when dealing with Precision!
Chris Binley
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I honestly cannot write a positive review because the problem with the keypad was not resolved. I am so annoyed with this that I will call on Monday to set up coming out and uninstalling the opener and returning my money and taking away the opener. I don't want it if it is not going to do what I want and need. I already had a neighbor ask me who did my work and I could not recommend Precision because of this keypad. problem. My wife wants to go on social media but I told her to wait and see if we can remove the opener and get a refund. What say you Dan? Your guys that came out did a very professional job and were very pleasant, but I do not care for the product.
Jack Carney
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outrageous prices to replace door springs. To get the lifetime guarantee it was almost 900 dollars. Cheapest repair was very close to 400. Buyer beware they will not quote prices over phone.
Rusty Starr
A Response from: Dan

Sir, We're sorry you are disatisfied with pricing, our spring repair is $368 to have two springs and two drive cables replaced. Springs were $264, but drive cables needed replaced as well. Also, $624 was the quote for lifetime warranty not $900.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs