Read what people are saying
about Precision Garage Door
Precision Garage Door of Pittsburghhas received 15 reviews, averaging 1.00 Stars:
Aliquippa, PA
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fix my cable I call for service for door opener
- Valdet Ballanca
Thank you, Valdet, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.
Pittsburgh, PA
If you expect customer service from this company, I would suggest and recommend that bid from the other company that was Hundreds lower. I paid $750 OVER another bid because I thought this was an honest company. I thought wrong. Motor to open and close the door deid in a few years and getting someone to fix it is IMPOSSIBLE!
- Tim Conway
Swissvale, PA
I have always used the services of Precision and have usually been satisfied with not only the service but the employees..However I cannot comment on services because nothing has been done. Chuck looked at the door and said he had to get material from the warehouse…I have not heard anything. I am waiting for a repair date since 12/31/22…
- Veryl Lawson
Thank you Veryl, sorry for the delay in getting back to you, but I see we have since contacted you and you are on the schedule for Chuck to return this Friday 1/6.
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Pittsburgh, PA
no onecame to service door sides still coming off doore still bangs going up, did not do a good job installing door
- William Jamison
Monaca, PA
NEVER AGAIN WILL I USE YOUR CO. THE TECH DID NOT HAVE THE PARTS NEEDED TO FIX MY DOOR AND SAID - THAT WILL BE 65.00 FOR TODAY AFTER A VERY BRIEF LOOK AT THE DOOR. I BELIEVED I WOULD PAY THE $65 AND PARTS WHEN ANY WORK WAS COMPLETED. WHEN I MADE THE APPT. I WAS TOLD THE TRUCKS HAD ALL PARTS WITH THEM AND WOULD BE ABLE TO FIX THE DOOR. I BELIEVE YOU OWE ME A REFUND FOR THIS SHODDY PERFORMANCE.
- Sophie Prigorac
Moon Township, PA
On Time, Courteous, Professional, and very knowledgeable
- Bob Chittister
Thank you, Bob, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear our Technician, Cori, provided you with on time, courteous, professional and very knowledgeable service. We appreciate your business. Please give us a call for all your garage door needs in the future!
Mount Lebanon, PA
My original quote for a new opener was $450 installed plus a $75 service fee. What's that, I asked. After some discussion, the woman said she would waive the fee! They arrived as promised and my first quote was $1,200 which included all new springs etc. I said goodbye.
- John Anderson
Imperial, PA
We were very disappointed our door is lees then 5 yrs old and a spring broke asked the tech about warranty because we bought door there and you installed it and he said we can’t Guarantee the door manufacturers product even though you sell them not fair!!! And tech did not have mask on not happy with your company
- John Hazel
Pittsburgh, PA
Recently I observed that my Precision installed garage door was allowing cold air to leak into my garage. I found that cold air was leaking into the garage from the top of the door through the seal. I scheduled an appointment to have the door inspected and see why this was happening, after all, the new garage door I had installed a few years (2017) back was supposed to have sealed off the elements from the outside as well as seal in the air when the air conditioner was on in the summer. The technician arrived, inspected the door and informed me that their was a one inch gap at the top of the door and the frame of the garage door and that nothing could be done to fix the gap. He suggested that I go and purchase and install foam board insulation to seal off the top of the garage door to stop the airflow. After thinking about this for the past week or so I came to a disappointing conclusion, the garage door that I had purchased and had installed was not done so correctly. Think about this! Would anybody be satisfied with settling for something less than the value that was promised? I was not afraid to pay good money for good product and good service, otherwise I could have had anybody do the work. I had many contractors give me estimates for the door installation and chose who I thought would do the best job, not the cheapest! I think I am being fair on my assessment, after all, I paid $1569.00 for my garage door on May 15, 2017 and waited patiently several weeks afterward for my door to be installed.
- Tim Kudrav
Pittsburgh, PA
The service technician did a great job. The pricing however was way out of line. $690 verses $385 from a competitor for the exact make and model. I was told that Precision does not price match. If you call Precision for an issue do not have them do any work prior to getting bids.
- Jim Thieman
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Canonsburg, PA
I want to start out by saying that I'm not arguing about the quality of the work performed. My garage door was fixed and the work appears to be acceptable. My anger comes from what I was charged, twice what I should have been. I do have to partially blame myself though because I should have done my research before hand. Over the weekend the garage door to our 2-car garage stopped working. It turned out that the spring had snapped inside the pipe running above the garage door. Apparently, my system is known as a Torque Master, or something like that, and is a cheap system. Well, I needed new springs and the other stuff that comes with it. The technician, Marcus, quoted my $800. Wow, I thought. More than I had expected but Precision is a large, reputable firm so that must be the going rate and we need the garage door working. I couldn't even get the door to open the way it was. So I told Marcus to proceed. Marcus fixed the door and everything is working great. The bill came to $749 - see attached photo. After he left I decided to research online a typical cost for this type of work and to call around to other local companies. I was surprised to find prices ranging from $150 to $350. I was extremely upset to find out that I had been charged easily twice what this work would typically cost. Stay away from Precision Garage Door is my advice.
- Richard Boelter
Product:
Bellevue, PA
I have a broken spring/coil and within 4 minutes of arrival, I was given an estimate of almost $700.00 to repair a manual door. Be very careful when dealing with Precision!
- Chris Binley
Cranberry Township, PA
I honestly cannot write a positive review because the problem with the keypad was not resolved. I am so annoyed with this that I will call on Monday to set up coming out and uninstalling the opener and returning my money and taking away the opener. I don't want it if it is not going to do what I want and need. I already had a neighbor ask me who did my work and I could not recommend Precision because of this keypad. problem. My wife wants to go on social media but I told her to wait and see if we can remove the opener and get a refund. What say you Dan? Your guys that came out did a very professional job and were very pleasant, but I do not care for the product.
- Jack Carney
Service Provided:
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Assistant Manager: Tim Kronenberger
Aliquippa, PA
Outrageous prices to replace door springs. To get the lifetime guarantee it was almost 900 dollars. Cheapest repair was very close to 400. Buyer beware they will not quote prices over phone.
- Rusty Starr
Sir, We're sorry you are disatisfied with pricing, our spring repair is $368 to have two springs and two drive cables replaced. Springs were $264, but drive cables needed replaced as well. Also, $624 was the quote for lifetime warranty not $900.
Service Provided:
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Assistant Manager: Tim Kronenberger
I have had this company service my garage doors several times over the past few years and was always satisfied. So when my garage door was damaged recently I called them to replace the bottom two panels on an older garage door and made an appointment for the evaluation. The guy came at the wrong time. I planned on being home but he came two hours early. Then he said on the phone that he can’t fix it. Had a salesman call who didn’t even know what was going on and said I should just get a new door. I had high hopes they could help me but I guess I just can’t afford them any longer.
- Patricia Grzybowski