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Read what people are saying
about Precision Garage Door in:

Imperial, PA

Precision Garage Door of Pittsburgh
has received 21 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

I scheduled a service call for Saturday the 2nd of December. I received a text about a half hour prior to the appointment. Technician Cori met me “right on time “and I explained to her the reason for my concern. She quickly diagnosed the problem and explained the remedy. Kudos to PRECISION and to Cori for a smooth and fast solution.

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A Response from: Dan

Thank you, Pat, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear your whole experience with us went smoothly and that Cori was able to repair your door quickly! We appreciate your business and always look forward to servicing all your garage door needs in the future.

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

We had used Precision on two previous occasions, so we did not hesitate to call them again. Our sensors became mis-aligned and it was difficult to be on the garage floor to solve the problem. Reece, representing Precision, came to our home the next day after we got in touch with them. He was able to correct the mis-alignment in minutes and then continued to lubricate the rollers and hinges and perform an inspection.

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A Response from: Dan

Thank you, Sandra and Ron, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear you do not hesitate to call us and that most recently, Reece, provided you with good service. We appreciate your business and always look forward to servicing all your garage door needs!

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

Repeat customer that appreciates a consistently transparent, helpful and no pressure experience

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Damon Burke Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Damon Burke
*Esta reseña fue traducida del inglés
Review:

Damon was a very polite, professional young man. Damon looked over the situation, provided his professional opinion, explained what needed and should be done, provided an estimate, did the work, left the area free of debris, went over the operations and provided the written invoice and asked it there were any further questions. I would highly recommend this company to anyone in need of service.

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A Response from: Dan

Thank you, Cheryl, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were pleased with the service Damon provided for you! We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Damon Burke
Review:

Very professional company to deal with. George explained everything before he started the job and went over everything when he completed the job.

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A Response from: Dan

Thank you, Bonnie, for choosing Precision Garage Door and for taking the time to let me know you were very pleased with the service that George provided for you! We look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Garage Door Repair

Product:
Springs

Technician: George Ramey
Review:

Brian P. was very efficient, knowledgeable, friendly, funny and tolerated my three dogs! Our door spring was under warranty, so no cost. But it was good that I had the paperwork, because the digital record did not indicate the lifetime warranty. I have recommended Precision to others.

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A Response from: Dan

Thank you, Kathy, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Brian provided you with efficient, knowledgeable and friendly service. Please give us a call for all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

Same day service, great work and a terrific service man.

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A Response from: Dan

Thank you, Sandra and Steven, for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Brian did a great job. He was fast and knowledgeable. I won’t hesitate to call Precision and Brian if I need help with my garage door in the future.

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A Response from: Dan

Thank you, Mike, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear we gained you as one of our valuable customers and we look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Damon was excellent. Helpful. Knowledgeable. Extremely Polite.

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A Response from: Dan

Thank you, Matthew, for taking the time to let me know that your Technician, Damon, was excellent, helpful and knowledgeable. We do have great employees who are committed to providing the best service for our valuable customers!

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

We were very disappointed our door is lees then 5 yrs old and a spring broke asked the tech about warranty because we bought door there and you installed it and he said we can’t Guarantee the door manufacturers product even though you sell them not fair!!! And tech did not have mask on not happy with your company

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Damon Burke Service Provided:
Broken Garage Door Spring Repair

Technician: Damon Burke
Review:

Tech George called for an early appt. He explained everything with options professionally.. replaced with new parts efficiently I will recommend this company for any garage door work George is a very good representative tech for your company.

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A Response from: Dan

Thank you, Linda, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Garage Door Repair

Product:
Cables

Technician: George Ramey
Review:

Randy was awesome. Arrived early, finished early and was knowledgeable and personable. All around great service. The only caution I would give is take the quote you get on the phone with a grain of salt, the actual repair was over double the price I was quoted. You won’t get an accurate estimate until the tech actually sees what you need. Would definitely recommend though.

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A Response from: Dan

Thank you, Damian, for being a Precision Garage Door customer and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We heard a loud bang when closing our 16' garage door. We then called Precision because we had used them in the past to replace the springs. They were here within 24 hours even though we explained it was not an emergency. Precision confirmed the appointment electronically three times, then once again when I got a text message when they were on their way. Cori Merkel was quick to diagnose the problem, two broken and one cracked hinge. She provided an estimate and commenced to replace three hinges and installed a brace on the lower panel. Entire experience was only 90 minutes. All 5+ star.

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A Response from: Dan

Thank you Sandra and Ron for being a valued Precision Garage Door customer and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Cori Merkel Service Provided:
Garage Door Repair

Technician: Cori Merkel
Review:

Chuck Hummel installed our new door. He arrived on time, did a great job and was very friendly. This is the second time we've used Precision. We hired them at our old house 3 years ago and were very happy. So when we realized our new house desperately needed a new garage door and opener, we went straight to Precision! Would definitely recommend!

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A Response from: Dan

Thank you, Steve, for being a valued customer of Precision Garage Door and for your willingness to recommend us to others. I'm glad Chuck did a great job installing your door and we know you will enjoy it for years to come. We appreciate your business and look forward to servicing all your garage door needs in the future!

Michael Cercone Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Garage Door Design Consultant: Michael Cercone
Review:

I had new rollers & springs installed on my door. Kevin was my tech. He called to say he was ahead of schedule so he came early which was fine. He did a five star job &even cleaned up when he was done would recommend this company.

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Service Provided:
Garage Door Repair

Review:

My service technician introduced himself to me & was extremely courteous, professional, & explained the issue with my door thoroughly. Provided my options, gave me a price quote & fixed my door within a reasonable amount of time. Would highly recommend your company to everyone! 5 Stars for sure!!

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A Response from: Dan

Thank you, Elsa, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Randy was courteous, professional, communicated your options and price quotes to you and fixed your door. We appreciate your willingness to recommend us and we look forward to providing you with all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

On time, quick garage door repair. Service guy was very knowledgeable and explained what was wrong. Will DEFINITELY use them when replacing my garage doors

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A Response from: Dan

Thank you, Chris, for choosing Precision Garage Door. I'm glad you were satisfied with your service. We look forward to servicing all your garage door needs in the future!

Kasey Teyssier Service Provided:
Garage Door Repair

Garage Door Design Consultant: Kasey Teyssier
Review:

My garage doors are 20+ years old and it shows. I have owned the house for almost 7 years and have kept them operating with minimal work (I once replaced the plastic/nylon gear) although they definitely don't run smoothly (very shaky/jerky when opening and closing). Recently, my remote opener stopped working. I received a promotional postcard in the mail so I decided to have somebody take a look. I also requested a tune-up while the technician was checking the remote/opener. Carlo visited last night and was fantastic. He called out some issues and concerns across the board (which were somewhat plentiful since the doors and openers are so old). At first, I was concerned with being oversold or talked in to more repairs than I wanted or needed. However, Carlo provided three tiers of service (minimal, basic and maximum updates). After discussing further with him, we came to an agreement that fixed my remote, replaced a clearly bad pulley and tuned up some other areas. I'm happy to report that both my garage doors are working fully and much smoother than they have since I've owned the house. And, this was all done with open and transparent communication and some explanation and negotiation from both sides. Because of Carlos collaborative approach and willingness to understand my goals and intent (rather than being salesy/pushy), I felt comfortable that I got the right service from the right company. This goes a LOOONG way toward customer service and Precision being my choice for future service or door/opener needs. Thank you very much for your service and approach to customer service!

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A Response from: Dan

Thank you, Sean, for choosing Precision Garage Door. I'm glad Carlo was able to help you with your garage door issues and provided you with great customer service! We are here in the future for all your garage door needs!

Service Provided:
Garage Door Opener Repair

Review:

Kasey showed up within the 2 hour window. He was extremely polite, professional. I will definitely recommend!

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A Response from: Dan

Thank you, Tanya, for choosing Precision Garage Door and your willingness to recommend us. I'm glad you were satisfied with our service!

Kasey Teyssier Service Provided:
Garage Door Repair

Garage Door Design Consultant: Kasey Teyssier
Review:

have used your company for over 5 years. Great service and reasonable fees.

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A Response from: Dan

Thank you for always choosing Precision Door Service for all your garage door needs!

Service Provided:
Garage Door Repair

Review:

I couldn't be more pleased with the service, they came the same day I called and in hour and a half my door was rebuilt. It's like a new door, and I am very pleased. I would recommend them highly.

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Service Provided:
Garage Door Repair

Product:
Rollers

Pittsburgh Area

(412) 339-2513

(412) 339-2513
Allegheny County

(412) 535-8273

(412) 535-8273
Beaver County

(724) 371-8564

(724) 371-8564
Butler County

(724) 602-4491

(724) 602-4491
Lawrence County

(724) 498-4252

(724) 498-4252
Washington County

(724) 371-8564

(724) 371-8564
Westmoreland County

(724) 602-4491

(724) 602-4491
Greene & Fayette County

(724) 498-4252

(724) 498-4252
Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126