Read what people are saying
about Precision Garage Door in:
McDonald, PA
Precision Garage Door of Pittsburghhas received 46 reviews, averaging 4.96 Stars:
McDonald, PA
Thank you, Edgar, for taking the time to give us your 5-star review. I'm pleased to hear we always provide you with extremely good service! We appreciate your business.
Service Provided:
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Assistant Manager: Tim Kronenberger
McDonald, PA
Came on time, very nice man. Told me the costs of job and was finished in an hour. Very professional.
- Mike Russman
Thank you, Mike, for taking the time to give us your 5 star review. I'm pleased to hear Damon provided you with professional service, was on time, discussed the cost of the job with you, and was done in an hour. We appreciate your business and look forward to servicing your garage door in the future.
McDonald, PA
Our technician, George, called to let us know he could arrive earlier than scheduled which worked out great. He was courteous, listened to our problem and was very knowledgeable. He assessed the problem and fixed it in no time. He asked if there was anything else he could do for us before he left. George was great!!!
- Marjorie Tilger
Thank you, Marjorie, for your 5 star review. I'm glad the technician, George, was courteous, knowledgeable, listened to your problem and was able to fix your door in no time. We appreciate your business!
McDonald, PA
I really appreciate Damon Burke. He really knows his job. He answers all my questions and he is a really pleasant person. We talk about a lot of things. He's been to my house twice. If I need work in the future I hope I get him.
- John Moss
Thank you, John, for choosing Precision Garage Doors and for your five star review. I'm glad to know Damon has always provided you with the personable service you've come to expect from us! We appreciate your loyalty and your business.
McDonald, PA
Tim was on time and quickly determined the problems and condition of my doors. He explained what could be done and showed me my options and cost choices. We agreed and he went to work knowing what he was doing. When he was done he explained the features of my door openers and how to operate them. Very satisfied Don
- Don Pozzi
Thank you, Don, for taking the time to let me know Tim provided you with great service, as well as took the time to show you all the options and explained the features of your new openers. I'm pleased to hear you were very satisfied and we are here for all your garage door needs in the future.
McDonald, PA
Highly Recommended! The staff from the Imperial, PA site is great. Cori M. made choosing and purchasing the garage door a breeze, Tom provided updates with the door's arrival, John of S&R and Kimberly S. assisted in setting up the date for the installation and Justin W. and Aurelio S. installed and ensured the operations of the new garage doors. Everyone was friendly, helpful, courteous, respectful and professional. The doors look great and operate perfectly. I recommend Precision to everyone. This is the business model all other establishments should strive for.
- Scott C.
Thank you, Scott, for your willingness to highly recommend Precision! I'm pleased to hear you received great customer service from the time you came into the showroom through the installation of your new door; and that everyone you dealt with was friendly, helpful, courteous, respectful and professional! We do value our employees and it's good to know they pass that on to our customers! We know you will enjoy your new door for many years and look forward to helping you with any garage door issue in the future.
McDonald, PA
quick and very professiona techian
- Brad & Karen Penrod
Thank you, Brad and Karen, for choosing Precision Garage Door. I'm glad to hear you found Cori to be a very quick and professional technician. We appreciate your business and are always here for any of your garage door needs in the future.
McDonald, PA
Cori crushed the job with the knowledge and efficiency while being a really nice person also.
- Jeremy Shirdon
Thank you, Jeremy, for choosing Precision Garage Door and taking the time to give us your review. I'm glad to hear Cori provided you with knowledgeable and efficient service. We appreciate your business and look forward to servicing all your garage door needs in the future.
McDonald, PA
I have used Precision Garage Door Service a couple times before and was pleased with the work and the technicians. Damon was courteous and knowledgeable. He explained everything very well and I felt confident in his workmanship.
- Greg Hribik
Thank you, Greg, for always choosing Precision for your garage door repairs. I appreciate you giving us your 5 star review and for letting me know that most recently, Damon, provided you with courteous and knowledgeable service, as well as explaining everything to you. I'm glad to hear you always feel confident in our technicians workmanship! We appreciate your business and always look forward to providing you with great service!
McDonald, PA
Very knowledgeable and friendly technician. Would give 5 stars for the technician but would give 0 on price. Very expensive! Would look other options first.
- Damon Solomon
McDonald, PA
From the moment I made the easy appointment online- it was smooth sailing. Great communication from the tech Tim and the company! The cost was broken down for us, and explained very well. Highly recommend!
- Christy Myers
Thank you, Christy, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear from the moment you made your easy online appointment it was smooth sailing and that Tim provided you with great communication and helpful explanations. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.
McDonald, PA
Awesome Job! Thank you
- Robert Clay
Thank you, Robert, for choosing Precision Garage Door and for taking the time to leave your review. I'm glad to hear Reece did an awesome job while repairing your garage door! We appreciate your business and look forward to servicing all your garage door needs in the future!.
McDonald, PA
If I have a garage door issue, Precision Garage Door Service is the first and only call that I make. Our family has moved a few times within the area over the past 20 years and each house that we've lived in has had a garage door issue. You would think with new-builds, the garage doors would function properly for more than a couple of years...but that has not been the case. Nevertheless, other than being annoyed that yet another garage door has failed us too soon, I don't fret too much because I know we can trust Precision. This last issue, we had a call back almost immediately after we reached out online, and a service call the very next day. George, the technician, was very friendly, knowledgeable and extremely helpful. You cannot go wrong with Precision! Trust me, I've had to use them three times :)
- Jamie O'Neill
Thank you, Jamie, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear you have trusted Precision to service your garage doors over the years, and that recently, George provided you with great service. We appreciate your business and your willingness to recommend us to others. We always look forward to servicing all your garage door needs!
McDonald, PA
My garage door opener stopped working. I call Precision Garage Door Service at 11am and had an appointment at 4pm the same day. George the Tech showed up and was extremely courteous and respectful. He took the time to go through the garage door assessment and explained how everything is supposed to work, Extremely knowledgeable!! I had purchased the wrong size opener for my door height but he had what was needed at a very reasonable price. I really liked the fact they texted a picture of George and a little clip about him so I knew who I was dealing with before he showed up, I also got an e mail from the owner of the company. The whole experience was 5 stars from start to finish!! I could tell right away George knew his stuff and his professionalism was unmatched and I felt completely comfortable leaving him alone in our garage. I could also tell Dan the owner takes great pride in the training, safety and trust he has in his employees, well done Sir!! If you have any garage door needs I could not recommend Precision Garage Service more highly, great people, great service, fantastic job, super satisfied! Call them first, they are the best!!
- William Merriman
Thank you, William, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear you were extremely satisfied with the professional service George provided and that you appreciated the picture and bio of the Technician. We appreciate your business and willingness to recommend us to others. As always, we look forward to servicing all your garage door needs.
McDonald, PA
My technician Cori Merkel was thorough and professional. Explained a number of things about my door opener etc. that I was not aware of. Showed me exactly what the issue with my door was. Fortunately it was not a major problem and she performed maintenance on the door as well. Advised me of potential problems that I may have with the door and provided quotes without high sales pressure. I have used Precision Door for a number of years and have always been happy with the service provided. I was able to get an appointment very quickly as well.
- Bernadette Bright
Thank you, Bernadette, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear you have always been happy with the service we provided. Thank you for letting me know that most recently, Cori provided you with thorough and professional service while explaining everything to you. We appreciate your business and always look forward to servicing all your garage door needs.
McDonald, PA
One of the easiest and fastest garage door check and spring repair! Tech Cori was awesome and completed the job as promised!
- Andrea Tomsic
Thank you, Andrea, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Cori provided you with awesome service! We appreciate your business and look forward to servicing all your garage door needs in the future.
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McDonald, PA
Choose you because of your showroom. Your tech showed up 2 hours early which was great.
- Harry Clark
Thank you, Harry, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were happy with our showroom and that Kasey provided you with all the information you needed to purchase a new door. We appreciate your business and look forward to installing your new door!
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Garage Door Design Consultant: Kasey Teyssier
McDonald, PA
Cori was very professional. Answered all my questions. Explained every thing that she was doing and why.
- John Moss
Thank you, John, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that Cori was very professional, answered all your questions and explained everything to you. We appreciate your business and always look forward to servicing all your garage door needs.
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McDonald, PA
Prescision was recommended by a neighbor. Technician, Cori, was professional/knowledgeable/to the point/kind. I will definitely recommend to anyone as needed
- Janice Lydick
Thank you, Janice, for choosing Precision Garage Door and for taking the time to let me know Cori provided you with professional, knowledgeable service. We appreciate your business and your willingness to recommend us to others. We look forward to servicing all your garage door needs in the future.
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McDonald, PA
Precision operates a business the right way! It was great service from beginning to end. The operator who took my call was friendly, efficient, and got me on the schedule in just a couple of days. The technicians Timothy and his apprentice Brian are some good guys. They were on time and did a terrific job in about 30 minutes. The military discount was nice too in a world of rising prices.
- Michael Ellis
Thank you, Michael, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you received great service from beginning to end and that Tim and Brian did a terrific job. We appreciate your business and look forward to servicing all your garage door needs in the future.
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Assistant Manager: Tim Kronenberger
McDonald, PA
Excellent service. Thank you. Installer was competent, capable and knowledgeable. Bravo!
- Gerald Zapf
Thank you, Gerald, for choosing Precision Garage Door and for taking the time to let me know that Damon provided you with excellent service! Please give us a call for all your garage door needs in the future.
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Technician: Damon Burke
McDonald, PA
Needed a new remote for one of our garage doors. Work was done quickly and efficiently.
- Joyce & Rodger Diederich
Thank you, Joyce and Rodger, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear the service that Tim provided was quick and efficient and we look forward to servicing all your garage door needs in the future.
McDonald, PA
Our garage door was jammed shut! Technician George Ramey came and saved the day! The Professionalism and friendliness Second to None! Simply, Thank You!!!
- Julia Laska
Thank you, Julia, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad your happy with the service you received and we look forward to servicing all your garage door needs in the future.
McDonald, PA
One of my door openers was acting erratically when trying to close the door, i.e., sometimes it would barely start down then go back up, sometimes it would get partially closed then go right back up, etc. David Kovach called as expected and said he was ahead of schedule. He asked if it was OK to arrive earlier than the appointment time. And it was ok with us. David quickly diagnosed the problem as being with one of the door safety sensors. And as he had a Liftmaster sensor kit on his truck, I requested that he go ahead and install it. David worked quickly and efficiently. He answered all my questions as he worked and was done in no time at all. The entire process went very well from my initial calls to set up an appointment through to the final installation. It was very nice to be able to talk to knowledgeable people. I have used Precision Garage Doors twice previously last year, once to replace a broken cable on the cable/chain assembly on one opener then next to install the bottom rubber weather strips on both doors. My good experience with Precision back then lead me to call them for the current issue I was experiencing. And I am happy that I did so. The only issue I had, and it was not until after David left, was as I reviewed the paid invoice I received via email, I noticed a $20 Energy Surcharge. Prior to signing/agreeing to the $129 charge, I asked David if the $65 Service Charge was deducted and he said that it was. I did not actually see a listing of the charges. I assumed the $129 was the cost of the sensor kit itself but later as I viewed the invoice, I saw that the cost for the kit is $109. Granted, I did not specifically ask what items comprised the $129 and I even had I done so and was aware of the Energy Charge, I would have still signed the authorization to do the work. My point is that in my opinion, Precision Garage Doors should direct the people at the call centers, in addition to pointing out the promotions, should also tell the caller about the $20 charge right up front. Also, the service technicians should tell the client that the price he is quoting includes a $20 Energy Charge. Again, I take responsibility for not asking specifically what the price includes. (I should note that when David handed me the IPAD to sign, he had told me the total charge is $129 and that the $65 Service Fee was deducted. But I did not see the itemized list that shows on the invoice. I only saw the signature page). I think more clarification of this should be considered. I give PGD a 5-Star rating based not only on this service call but also on the previous service calls they made to my house. The call center(s) are easy to reach and talk to a real person. The technicians are courteous, knowledgeable, and efficient at their jobs. The entire process is very easy with PGD and I will definitely use them again in the future. One last thing... in the questions below, I note that I purchased an opener. Not true, there was no option listed for the safety sensor kit thus I made the "opener" selection.
- William Casciola
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McDonald, PA
Despite the current world situation, was able to get the service scheduled within two days of calling. Marcus arrived on time and was quickly able to repair the broken spring and get us back in operation. Everything was covered under warranty. Very happy dealing with the team again.
- Terri Churilla
Thank you, Terri, for choosing Precision Garage Door and for taking the time to give us your review. We look forward to servicing all your garage door needs in the future.
McDonald, PA
There was a recommendation on Facebook and there should have been! Someone answered the phone, scheduled the appointment and showed up! The professionalism was outstanding. I loved the text about the technician and the picture nice addition.
- Jody Lazzini
Thank you, Jody, for choosing Precision Garage Door and for giving us your review! We appreciate your business and are glad to hear the service we provided you was outstanding! We look forward to servicing all your garage door needs in the future.
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McDonald, PA
Randy was excellent. He diagnosed the problem with my garage door opener and fixed it quickly. He was very professional and courteous. I would highly recommend Precision.
- Shawn Kelly
Thank you, Shawn, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and your willingness to recommend us to others! We look forward to servicing all your garage door needs in the future.
McDonald, PA
I came home at 2pm and my garage door just wouldn't close. I called Precision and they were there in less than an hour and I had a brand new motor before 4pm!
- Jeff Munoz
Thank you, Jeff, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were satisfied with the service we provided and we look forward to servicing all your garage door needs in the future!
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McDonald, PA
Good communications and great service from George for a Labor day emergency repair. I can certainly recommend this team.
- Liz
Thank you, Liz, for choosing Precision Garage Door and for taking the time to give us your review. We are always committed to servicing our customers as quickly as possible and I'm glad we could help you in your emergency on Labor day! Please give us a call in the future for all your garage door needs.
McDonald, PA
i called on monday & a technician came the next day and replaced the spring, he was very courteous,and professional. i am very pleased and would highly recommend precision to others they were excellant.
- Joe Bendik
Thank you, Joe, for choosing Precision Garage Door and for taking the time to give us your review. I am glad you were pleased with the service you received from us. We appreciate your willingness to recommend us to others and we look forward to servicing all your garage door needs!
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We use precision at my place of employment. I knew they are extremely good at what they do.
- Edgar Shaffer