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Read what people are saying
about Precision Garage Door in:

Monroeville, PA

Precision Garage Door of Pittsburgh
has received 87 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Damon was an excellent technician. He worked efficiently and was exceptionally courteous

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A Response from: Dan

Thank you, Lester, for choosing Precision Garage Door and for taking the time to let me know Damon provided you with excellent service. We appreciate your business!

Damon Burke Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Damon Burke
Review:

Needed to replace a very old garage door motor. George Ramey showed up on time, explained various options, and did a timely and great job replacing the motor and setting up the new transmitters and keypads. Before leaving, he made sure all my questions were answered. Outstanding work.

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A Response from: Dan

Thank you, Jerome, for choosing Precision Garage Door. I'm pleased to hear George did outstanding work while replacing your motor and made sure all your questions were answered before he left. We appreciate your business and look forward to servicing your garage in the future.

George Ramey Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Lead Technician: George Ramey
Review:

Timothy was prompt, courteous. Seemed very knowledgeable. After his inspection, he explained the options available. He had needed parts on hand. Work was done efficiently. And best of all, the garage door now runs very smoothly!

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A Response from: Dan

Thank you, Susanne, for choosing Precision Garage Door and for taking the time to give us your 5 star review. I'm pleased to hear that Timothy provided you with prompt, courteous and knowledgeable service; and that he took the time to explain all your options and efficiently completed your repair on the spot. It's good to know your door now runs smoother than ever and we look forward to provided you with any future service on your garage door.

Tim Kronenberger Service Provided:
Garage Door Repair

Product:
Rollers

Assistant Manager: Tim Kronenberger
Review:

George was excellent. Talked through the problems, why they were problems, how they could be fixed, price options. Great work!

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A Response from: Dan

Thank you, Craig, for letting me know that George provided you with excellent service and explained all your options. We appreciate your 5 star review and look forward to provide you with great service in the future.

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

The tech Cori was professional, efficient and very helpful - very nice person! Happy to have met her and thankful for her efforts!

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A Response from: Dan

Thank you, Frank, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Cori was professional, efficient and very helpful. We appreciate your business and always look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Had malfunctioning.garage door opener stopped working. The technician quickly assessed my situation made some adjustments and repaired my opener. Suggested a few updates to make operation smoother. When finances allow I'd like to get the same tech back. 85$ and I'm happy.

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A Response from: Dan

Thank you, William, for choosing Precision Garage Doors and for taking the time to give us your review. I'm glad you are happy with the service Chuck provided and we have gained you as one of our valued customers. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

The whole experience from making the appointment to job completion was unbelievably easy, quick, seamless and very professional. The appointment was made online about 8:00 AM and the appointment was confirmed, a chat with customer service about special directions for the location, a message and email received when the technician was on his way and the job was completed all by 12:30 PM. All this on a Saturday morning!!! Reece Cramer, the technician was very friendly, knowledgeable and professional. He immediately inspected the situation to identify the problem, went over my options with me, provided me what the various cost would be and then went to work changing the springs on the double garage door. He checked the motor and all the adjustments and verified that the door was working properly before he cleaned everything up and let me know that the repair was completed. I would surely recommend the Precision Garage Door Service to my friends and family, or anyone in need of their services.

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A Response from: Dan

Thank you, David, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear the whole experience, from making the appointment to the great service Reece provided, was easy, quick, seamless and professional! We appreciate your business and your willingness to recommend us to others; and we look forward to servicing all your garage door needs in the future!

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Reece Cramer
Review:

Your technician for my service appointment was excellent. He worked quickly and was an absolute expert on everything relating to garage doors. The previous very noisy garage doors no longer are noisy and they move up and down with little or no sound at all.

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A Response from: Dan

Thank you, Scott, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Damon provided you with excellent service! We appreciate your business and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
*Esta reseña fue traducida del inglés
Review:

The installer Kasey was very nice and efficient. However leading up to his arrival was not a good experience from what I thought was a reputable company. My initial email said he would arrive between 9 and 11 am. 11 rolled around and nothing. Called the #given and pretty much got a run around. Waited 1 more hour and called again with the same results. I would of thought customer service should of been alot better. I understand things happen but I feel I should of been notified about any changes and not have a snooty person on the other end give me no answers.

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A Response from: Dan

Eloisa, we do apologize for the confusion with your installation arrival time. That morning, we unexpectedly had one of our Installers call out for the day. We did our best to try to rearrange the schedule so that we did not have to cancel your installation and reschedule it to a different day. We are sorry that we did not make you aware of the change to your arrival time, as that was an error on our part that was overlooked with the confusion and urgency of trying to make several schedule changes. We do apologize and we are glad to hear that your door was able to be installed on the day it was scheduled. We hope you enjoy your new door for many years to come.

Kasey Teyssier Service Provided:
Install Garage Doors

Garage Door Design Consultant: Kasey Teyssier
Review:

Brian P was excellent in both his analysis and repair of broken spring.His advice on routine maintenance was helpful. My initial appointment was from 2 to 4 pm,however he called earlier, was in the neighborhood, so I had my issue solved earlier than expected. A good experience, Dan.....give him a raise!

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A Response from: Dan

Thank you, Harry, for choosing Precision Garage Door and for taking the time to let me know what excellent service Brian provided for you. I'm glad to hear you had a good experience with us and we look forward to servicing all your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was exceptional… fast, friendly and knowledgeable. Pricing was reasonable as well. Service tech could not have been better.

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A Response from: Dan

Thank you, Natalie, for being a valued Precision Garage Door customer and for taking time to give us your review. I'm glad to hear George provided you with exceptional service! We appreciate your business and look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

Excellent!

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A Response from: Dan

Thank you, Alonzo, for choosing Precision Garage Door. I'm glad to hear Damon provided you with excellent service. We appreciate your business and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

George Ramey performed an inspection of our garage door, which was performing inconsistently. George arrived on time and did a very thorough inspection of the door and opener, which were about 30 years old. He made several recommendations and did a wonderful job explaining our options, including replacing the door and opener. We look forward to receiving the estimate. Excellent overall job!

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A Response from: Dan

Thank you, Janice, for choosing Precision Garage Door and for taking the time to let me know George provided you with excellent service. We look forward to servicing all your garage door needs in the future!

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

Recommended from a friend who had work done years ago that is still holding up today. The service tech, George, made our experience dealing with our home warranty company smooth.

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A Response from: Dan

Thank you, Bill, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

Excellent Service

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A Response from: Dan

Thank you, Alonzo, for choosing Precision Garage Door and for taking the time to let me know you received excellent service! Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Patrick was professional, efficient, knowledgeable and courteous. He performed the spring replacement and maintenance quickly and efficiently. He also cleaned up well. We were pleased that we knew the cost before the service was performed. We are confident our door is safe. Dick Morrison

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A Response from: Dan

Thank you, Richard, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Pat was professional, efficient, knowledgeable and that you are confident in his work. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

This was a very positive experience. The garage door opener was repaired professionally and everything works. Damon was excellent. Very courteous and professional. I highly recommend Damon and precision door service.

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A Response from: Dan

Thank you, Bill, for choosing Precision Garage Door and for taking the time to let me know you had a very positive experience in your service call. I'm glad to hear that Damon was excellent, courteous and professional. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Opener Repair

Technician: Damon Burke
Review:

Technician David Kovach came in fixed the broken spring. Awesome service by him Thanks

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A Response from: Dan

Thank you, Kalid, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that your Technician, David, provided you with awesome service in fixing your broken spring. Please give us a call for all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

Timothy the service technician was professional, courteous and resolved my garage door issue. I was not aware that the Precision garage door motor had a life time warranty. When Timothy said that there would be no charge for the new motor that Precision installed many years ago. It made what started out to be a bad day A GREAT DAY.

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A Response from: Dan

Thank you, Donald, for taking the time to give us your review and for letting me know that Tim, your service Technician, was professional, courteous and resolved your problem with the garage door opener. Our warranties are a great investment, and I'm glad to hear that it served the purpose for you today. We appreciate your business as one of our loyal customers. Please give us a call if you need anything else. Have a great day!

Tim Kronenberger Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Assistant Manager: Tim Kronenberger
Review:

same day service installation done in timely manner

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A Response from: Dan

Thank you, Bill, for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Review:

Service Tech Damon did a phenomenal job of identifying the real issue with shuddering of the Garage Door. Weather seals were on the sides of the door were sticking causing one side of the door to go up before the other. He identified that was the cause and fixed it by spraying the lube. A day later the door no longer makes noise and it goes up smoothly. Big thumbs up for Damon on his expertise.

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A Response from: Dan

Thank you, Kalid, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad Damon provided you with phenomenal service! Please give us a call for all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

Excellent job! Came, checked out what needed to be done. Accomplished it at a reasonable price.

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A Response from: Dan

Thank you, Patty, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

Randy was the tech that worked on my garage door. He explained all the issues he saw after his inspection. He then went about fixing all the issues. He showed me all the replacement parts he was going to use and how they were higher quality than the ones I originally had on the door. He worked quickly and efficiently. I was very pleased with his work and the end results. I would highly recommend Randy to anyone requiring service. Thank you for your service. Please feel free to contact me if you have any additional questions.

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A Response from: Dan

Thank you, Jim, for choosing Precision Garage Door and for taking the time to give us your review on Randy. I'm glad to hear you were pleased with his work. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair

Review:

I purchased a new garage door opener, I was extremely happy with the service I received, The technician name was Timothy he was professional, courteous and very respectful during this crazy time due to covid 19 .Thank you so much!

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A Response from: Dan

Thank you, Mary, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Tim provided you with professional and courteous service! We look forward to servicing all your garage door needs in the future.

Tim Kronenberger Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Assistant Manager: Tim Kronenberger
Review:

We have used Precision over the years I find the workmanship of the products to be superior and the technicians are very knowledgeable and they are willing to explain the mechanics so I can understand how the components work. If something should break, I will know how to explain what the issue is. And for something as simple as a battery change, I now know how to access the keypad outside and the handheld button device to change a battery myself and possibly avoid a service call. The technician did check the bolts in the hinges and changed out a few of them and also went over all items to see if anything else was out of whack. I am very impressed with Precision. Cori Merkel is an awesome technician.

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A Response from: Dan

Thank you, Adrienne, for being a valued Precision Garage Door customer and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

A gentleman at Lowes told us to call Precision because he had used Precision and said they were excellent. He was correct. Corey fixed our garage door. She was very professional, knowledgeable, efficient and pleasant. Definitely 5 stars for Precision!

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A Response from: Dan

Thank you, Mark, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and the 5 stars you gave Corey! We look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

A very good job. Tech. was very knowledgeable of the work to be done, and he went right to the job. Was very happy with the work he did.

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A Response from: Dan

Thank you, Raymond, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad you were very happy with the work your technician did and we look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very Good service. Rating -5

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A Response from: Dan

Thank you, Shobha, for choosing Precision Garage Door and for taking the time to give us your 5 star review! We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Mike C was wonderful, knowledgeable and friendly.

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A Response from: Dan

Thank you, Christine, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business!

Justin Whipkey Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Justin Whipkey
Review:

Great job. Very polite and professional.

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A Response from: Dan

Thank you, Franklin, for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

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Pittsburgh Area

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Washington County

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Westmoreland County

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Greene & Fayette County

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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126
Precision Garage Door Service of Washington County
Office: (412) 387-7802
453 Valley Brook Rd
Ste 700

McMurray, PA 15317