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Read what people are saying
about Precision Garage Door in:

Allegheny County, PA

Precision Garage Door Service of Pittsburgh
has received 1144 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Doors has an experienced staff , who can handle any issue with a perfectly finished product. BrianP. completed handling the new garage opener in a satisfied time along with explaining what needed done in a very professional manner. The appointment was easily made and on time as requested. Recently, I had the same service on another garage opener. Why? I trust Precision with quality performance expected and all my service issues will be with them in the future.
Gerry Cernicky
A Response from: Dan

Thank you, Gerry, for your review of the service that our Technician, Brian, had completed for you. I'm glad to hear we have obtained you as one of our valuable customers and we look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and arrived promptly earlier than expected. The technician Dave K fixed the garage door in about 15 minutes kiddos!
Ronald Frees Jr
A Response from: Dan

Thank you, Ronald, for choosing Precision Garage Door and for taking the time to let me know you received great service from Dave. Please give us a call for all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very knowledgeable.he was kind and educated me on the garage doors/openers and installed the key pad in a timely fashion! Good guy knows his product!
Liz Hollins
A Response from: Dan

Thank you, Liz, for choosing Precision Garage Door and for taking the time to give us your review on Brian. It's good to hear he provided you with knowledgeable and timely service and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Why was I charged 65dollars for a service call When ur advis in the yellow pages, states it is FREE when repair is $95 or more?
Sandra & Gary Clark
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech Cori was very friendly, knowledgeable, and efficient. She observed the problem and gave me my options. She was done in no time. I would recommend her and Precision to all.
Laverra Garcia
A Response from: Dan

Thank you, Laverra, for choosing Precision Garage Door and for taking the time to give us your review. It is good to hear that Cori provided you with friendly, knowledgeable and efficient service! We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used your firm for 10 years and have always been taken care of promptly from a new door, a spring that broke or to the main board dying like we had today. You have wonderful employees. Your service is quick and professional. We will not use anyone else. Thank you!
LuAnn Mudrak
A Response from: Dan

Thank you, LuAnn, for being a valued Precision Garage Door Customer. I'm glad to hear that our quick and professional service has you using us for all your garage door needs. We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your techncian Mike did an excellant job repairing my door.
David Pohl
A Response from: Dan

Thank you, David, for taking the time to let us know Mike did an excellent job in repairing your garage door. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am always impressed with the speed and efficiency by Precision, and I love supporting such a great local business.
John Kane
A Response from: Dan

Thank you, John, for being a valued Precision Garage Door Customer! We appreciate you taking time to let us know you are always impressed with the speed and efficiency provided by our Technicians. We look forward to servicing all of your garage door needs!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of my door openers was acting erratically when trying to close the door, i.e., sometimes it would barely start down then go back up, sometimes it would get partially closed then go right back up, etc. David Kovach called as expected and said he was ahead of schedule. He asked if it was OK to arrive earlier than the appointment time. And it was ok with us. David quickly diagnosed the problem as being with one of the door safety sensors. And as he had a Liftmaster sensor kit on his truck, I requested that he go ahead and install it. David worked quickly and efficiently. He answered all my questions as he worked and was done in no time at all. The entire process went very well from my initial calls to set up an appointment through to the final installation. It was very nice to be able to talk to knowledgeable people. I have used Precision Garage Doors twice previously last year, once to replace a broken cable on the cable/chain assembly on one opener then next to install the bottom rubber weather strips on both doors. My good experience with Precision back then lead me to call them for the current issue I was experiencing. And I am happy that I did so. The only issue I had, and it was not until after David left, was as I reviewed the paid invoice I received via email, I noticed a $20 Energy Surcharge. Prior to signing/agreeing to the $129 charge, I asked David if the $65 Service Charge was deducted and he said that it was. I did not actually see a listing of the charges. I assumed the $129 was the cost of the sensor kit itself but later as I viewed the invoice, I saw that the cost for the kit is $109. Granted, I did not specifically ask what items comprised the $129 and I even had I done so and was aware of the Energy Charge, I would have still signed the authorization to do the work. My point is that in my opinion, Precision Garage Doors should direct the people at the call centers, in addition to pointing out the promotions, should also tell the caller about the $20 charge right up front. Also, the service technicians should tell the client that the price he is quoting includes a $20 Energy Charge. Again, I take responsibility for not asking specifically what the price includes. (I should note that when David handed me the IPAD to sign, he had told me the total charge is $129 and that the $65 Service Fee was deducted. But I did not see the itemized list that shows on the invoice. I only saw the signature page). I think more clarification of this should be considered. I give PGD a 5-Star rating based not only on this service call but also on the previous service calls they made to my house. The call center(s) are easy to reach and talk to a real person. The technicians are courteous, knowledgeable, and efficient at their jobs. The entire process is very easy with PGD and I will definitely use them again in the future. One last thing... in the questions below, I note that I purchased an opener. Not true, there was no option listed for the safety sensor kit thus I made the "opener" selection.
William Casciola
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called late Friday afternoon to schedule an appointment to have garage door opener replaced - was expecting to have a technician here maybe on Monday - was thrilled to get an apportionment for following day between 4-6. Even better when Cori was able to come several hours earlier. Cori did an outstanding job explaining all options and then doing a great job to have it installed in a little over one hour. Could not be more pleased with overall service!
Denis Wallace
A Response from: Dan

Thank you, Denis, for choosing Precision Garage Door and for letting us know that Cori did a great job! We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service
Mark Geissler
A Response from: Dan

Thank you, Mark, for giving us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Randy Swann inspected the door and adjusted the tension and it is working now and if I have a further problems, I will call you. Thank you
Joan Bannon
A Response from: Dan

Thank you, Joan, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As always, they did a great job servicing our garage door!!!
David Swanson
A Response from: Dan

Thank you, David, for being a valued Precision Garage Door customer and for letting us know that, as always, George did a great job servicing your garage door! Please give us a call for all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike Carr called and even came early , diagnosed the problem and fixed everything. Programmed my two remotes and both cars. Clean up was spotless. Great job.
Jerry Pearson
A Response from: Dan

Thank you, Jerry, for choosing Precision Garage Door and for letting us know that Mike provided you with prompt and efficient service. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician Mike Carr was fabulous. Honest, friendly, and very knowledgeable. I was extremely happy with the service. He did an inspection of the whole unit, replaced my garage door opener.
Tealizalynn Doyle
A Response from: Dan

Thank you, Tealizalynn, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Mike provided you with honest, friendly and knowledgeable service when he inspected your doors and replaced your opener. We look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service. Quickly identified the problem and fixed it.
Nicholas Kubik
A Response from: Dan

Thank you, Nicholas, for choosing Precision Garage door and for letting us know that we provided prompt and quick service in repairing your garage door. Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Circumstances caused us to meet with two different technicians, Brian P. on the day before Thanksgiving, and Mike C. on the day after Thanksgiving. Our garage door opener died, thus illustrating the fact that things WILL BREAK right before, or on a holiday. Brian was unable to fix our problem because he was in a different truck and had already used the required part on the previous job; Mike came well prepared and was able to explain the break and the repair. Both technicians were professional and Mike was especially focused on following the Covid safety plan (good thing for us elderly people!) We purchased the new door opener, button transmitters and key pad. We chose you partly due to the 24 hr. service and BBB accreditation. We are very happy with the work, and will call you again if we need to do so! So, this is a five star rating!
Russell Gardner
A Response from: Dan

Thank you, Russell, for giving us your five star rating! I'm glad to hear that you were provided with professional service from both our Technicians and that we were able to solve your problem in a timely manner. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech Cori was incredibly nice and wasted no time explaining what needed replaced and she worked fast and efficient. I would recommend her to anyone. I called and had my door fixed the same day within hours.
Elain Leal-Diamond
A Response from: Dan

Thank you, Elain, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know that Cori provided you with fast, friendly and efficient service. Thank you for your willingness to recommend us and we look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THIS IS THE FIRST TIME I HAVE USED PRECISION DOOR SERVICES. I WOULD RECOMMEND THEM TO ANYONE. I CALLED THIS MORNING AND BY THIS AFTERNOON I HAD SOMEONE AT MY HOUSE. THE SERVICEMAN WAS DAMON. HE WAS FRIENDLY, HELPFUL VERY KNOWLEDGEABLE. THANK YOU
Linda Karos
A Response from: Dan

Thank you, Linda, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know how satisfied you were with the service you received and for the willingness to recommend us to others! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was on time. He completed the repairs properly.
Wanda Ladie
A Response from: Dan

Thank you for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for all your garage door needs in the future!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Very satisfied!
Ying-Ying Shih
A Response from: Dan

Thank you for choosing Precision Garage Door and for taking the time to let us know that Damon provided you with great service and that you are a satisfied customer! We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was great. Did a great job. I certainly will contact you the next time I need service.
Robert Schillo
A Response from: Dan

Thank you, Robert, for letting us know that Cori provided you with great service. I'm glad to hear we earned your trust in servicing all your garage door needs in the future! Thank you for your business and have a great day!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They handle all of my garage door installations and repairs and have been for many years
Stephen Harris
A Response from: Dan

Thank you, Stephen, for being a valued Precision Garage Door customer. We appreciate you letting us know you have entrusted us to repair your garage door for many years now and we look forward to doing so for many years to come! Have a wonderful day.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As always excellent customer and tech service provided by Precision. George R. provided the utmost in customer service. Knowledgeable, professional, timely and very friendly. I was thoroughly impressed with the level of work he provided. He engaged in conversation with the intent of getting to know his customer and understanding all of their needs for the work to be performed. Keep hiring people like George R. and you will always have my business.
T. Stewart
A Response from: Dan

Thank you for taking the time to let us know how pleased you were with our customer and tech service! We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very satisfied with the quality and performance of our new Lift Master garage door opener. The technician, Timothy Kronenberger was very pleasant and knew his job well. He answered our questions, and did not make us feel like we were bothering him. Tim did good work and was a pleasure to deal with.
David Matuszek
A Response from: Dan

Thank you, David, for choosing Precision Garage Door and for letting us know how happy you are with the quality of service Tim provided. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is a great company to deal with. They were prompt and very friendly. Our tech Cori was easy to talk to and full of good advice. I highly recommend Precision to address your garage door needs!
Fred and Kim Matthews
A Response from: Dan

Thank you, Fred and Kim, for choosing Precision Garage Door and for letting us know that Cori provided you with prompt and friendly service! We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job well done.
Tom Roule
A Response from: Dan

Thank you, Tom, for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for all your garage door needs in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My original quote for a new opener was $450 installed plus a $75 service fee. What's that, I asked. After some discussion, the woman said she would waive the fee! They arrived as promised and my first quote was $1,200 which included all new springs etc. I said goodbye.
John Anderson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had 2 bottom brackets replaced on my garage door, due to rust. The technician, Marcus, was very knowledgeable and pleasant during the appointment. The work was done in a timely manner and he cleaned up after. I would definitely recommend this company to anyone who needs garage door problems fixed. I am a repeat customer - very reliable company.
D. Katus
A Response from: Dan

Thank you for being a valued Precision Garage Door customer and for taking the time to give us your review. I appreciate you letting us know that Marcus provided you with knowledgeable and pleasant service. Thank you for your willingness to recommend us to others and we look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I've had Precision to service my garage door. Same day service is unheard of--it's great. They're very efficient, the techs do an excellent job and there very personable. Even the person who took the call couldn't have been nicer. Great customer service. Highly recommend. Logic board purchased.
Barbara Arensberg
A Response from: Dan

Thank you, Barbara, for being a valued Precision Garage Door customer and for taking the time to give us your review. It's good to hear how efficient our techs are and what an excellent job Marcus did for you. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Repair
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