Garage Door Repair in Pittsburgh & Western PA Area

Robert Sigmund

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The original issue was a loud noise on the right side when opening. I actually observed the track vibrating. The noise could be temperature dependent since the door was silent when cold. The technician tried to charge me for a warranty call. He called to move up the appointment and I could not. When he arrived, he checked the operation and lubed the wheels and rails. The noise was evident then but he said it was functioning normally and that the noise might be from a wheel shifting. When I call, I don't seem to be speaking with the local office.

Craig Hurst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

George was polite and took care of my issue quickly. My problem is with the cost of $284 for a 10 minute fix. I used them again for this repair because I had good luck back in 2019 when they replaced my spring at a fair price. This was just for adjusting the tension of spring as door would not stay up and it only took 10 minutes to adjust. I called my local guy to compare and he was less than half the price for same adjustment plus that includes going over door and lubricating all components. I will use local guy going forward as I will be retiring and will not be able to afford such pricing.

Tony Pongrac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Damon, arrived as was scheduled but unfortunately had the wrong size trim materials with him. So a re-scheduling is required.

Jamie Sweeney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was super. Competent and friendly. But you must have geniuses in your corporate office. $65 for the service call. I get it. But the total charges were close to $200 to replace a keypad! Bravo management for working over your customers.

Doug Vandervort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had your technician out to do a checkup today. We used your ad for the 39.95 promotional fee. He spent 5 minutes tops doing the service. Okay, everything seemed to be functioning properly. So, when it came to pay he informed me that there was a $20 surcharge. I asked for what. He said everybody charges a surcharge. I told him I’m not paying it. If you are going to add a surcharge, it should be noted in your ad or when the appointment is made. NOT good business!

Damon Solomon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very knowledgeable and friendly technician. Would give 5 stars for the technician but would give 0 on price. Very expensive! Would look other options first.

John Diegelman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door does not sit evenly on the garage floor in the down position. It did prior to the technician's visit.

Sandra & Gary Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Why was I charged 65dollars for a service call When ur advis in the yellow pages, states it is FREE when repair is $95 or more?

Linda Heffler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

try to charge more than what I was told over the phone. price way to high for new remote control.

Juliana Taper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were prompt and efficient, but I did not appreciate being quoted $184 only to be charged $264.

Bud Sharbaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician showed up pretty late in the evening (backed up from other jobs) which I didn't mind. He talked me into doing more work than just replacing the torsion spring and told me that it would be under warranty if anything ever happened to it and that it would be transferrable if I sold the house (which I told him I was planning to do) - and therefore, I bought the larger scope of work. I asked for the warranty so that I could make sure I transfer it to the new owner, and he told me that the warranty would be emailed to me. I just printed the Invoice which included the warranty language which states that the warranty is not transferrable if I sell the house. I'm not happy about that and I would not have gotten the larger scope of work done had I known. The workmanship of the job he did was good and he left the place as clean as it was before he came.

Eileen Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I like that appointment was quick and easy to schedule. I liked the "heads up" from tech and sending photo was a great idea. Unfortunately the price was pretty high. I will get a few more estimates before I make a decision.

David Neely

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech and his assistant were very nice. However, for a replacement part that might have cost $20 and perhaps 45 minutes of labor, I thought a $363 charge was extremely high.

Maureen Fleming

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick service. The technician Randy Swann was very professional and friendly. I would highly recommend him.

Whitney Amoroso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would definitely recommend Precision, and will definitely use them again when I am ready to replace my garage door and opener. They are accommodating on service times, prompt and professional. Thank you George!

Robin Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done okay, I could do work myself but needed it done in 3 days. Technician passed by house, don't the vans have GPS? Torsion spring was triple the price of online springs. The original spring lasted 25 years, cycle time is a sales gimmick. $700 for a lifetime guarantee? I see why they don't quote spring prices over the phone.

David

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was excellent. The parts are 3 to 4 times market rates. And the attempt of the technician to sell extras was annoying. Otherwise the technician did perform a professional service. Had this not been an emergency, I'd have shopped around more or done the work myself. Avoiding the typical repair person sales tactics and excessive charge.

Kenneth Navoney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician who came to service both of my garage doors was very polite and professional. He walked through all the issues that needed to be fixed and or replaced with me followed by the quote to fix. Disappointed at the overall cost to repair spring and cables which I thought as on the high side. There was also a pile of debris left on the garage floor that I cleaned up after he left. Service was excellent but cost factor was not so good.

Monica & Robert McCann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very expensive for what we needed done. Quick response and service. Tech was helpful.

Susan Steele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door operates great now,only complaint from my husband was that the price for repair was too high!

Caren Grau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for a broken cable and ended up getting a door overhaul. Prices were much more expensive than my experience with other garage door repair companies and I have no idea if I did the right thing. Repair man was very nice.

James Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very efficient and answered all of my questions without missing a beat. The price seemed pretty high. I would advise getting estimates first.

Lenard Stept

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At All times the technicians have been great,professioal,and thorough. the last visit the gentleman worked on the problem for a long time but unfortunately did not remedy it. i am going to wat for a while to see if there are further changes before calling him back.

Roger Woods

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If the star rating was only for the technican and the work performed it would be a 5 star but due to the fact I feel it was very expensive I am giving it a 3 star. If you don't mind paying extra I would definitely recommend them.

BRUCE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

quick RESPONSE and service

Jennifer Capellman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick arrival and knowledgeable, personable technician. My only complaints are the extremely high cost and the fact that the opener and door were not all considered one unit so that anything that needed to be repaired could be done and it would all be covered under one warranty. Especially considering the cost.

Kathleen Bond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose you because the person that installed my garage door no longer sdoes them. I looked in the yellow pages and on the BBB and saw you had a good rating as well as a coupon. I was hoping you could come out the same day, but that didn't happen. I didn't like them trying to push so many other things, but I know that is how business works. I would have them come back if I need further work done.

Brian Martinelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was very good, explained everything well. Very quick response. Thanks