Read what people are saying
about Precision Garage Door
Precision Garage Door of Pittsburghhas received 140 reviews, averaging 4.03 Stars:
Verona, PA
Thanks Jennie! We appreciate you choosing Precision!
Monessen, PA
Two comments: -$20 energy surcharge + service call fee - gas a lowest price in two years. Should be part of service fee. -My second spring was not broken but I agreed to replace unit - cost for second spring should be reduced because torsion bar and end pulley had to be removed to replace broken spring.
- Nathan Campus
Nathan, Our apologies about the misunderstandings. Hope to continue our service with you in the future!
Pittsburgh, PA
I called a few places like Sears, Overhead Door, etc., to get some bids and timelines. Scheduling the appointment through the hotline was easy, but getting a price estimate was not. Call center person said somewhere between $75 and $175 for each spring, which would total between $150 and $350 ($200 dollar range) for both springs, plus a service call charge. I tried to get a more accurate estimate by providing the exact spring size currently on my door, and the rep responded "somewhere in the middle" which was disappointing, as it made bid comparison from other services impossible. I scheduled an appointment for a Sunday afternoon, and the technician called to say he was running and hour early, which was great! Tech explained the levels of service and pricing, $150 per spring which was more on the high-end of pricing than the "somewhere in the middle" the phone rep told me. There was also a $20 "energy surcharge" that the phone rep mentioned absolutely nothing about. Nonetheless, the tech did a quick, thorough and overall fantastic job with everything installed, tested and tightened in under an hour. I was very satisfied with the work, but the price was too high, considering a pair of springs is probably 50-60 bucks, also there were energy surcharges that the phone agent did not mention at the time of booking.
- Bernhard B
Product:
Pittsburgh, PA
Marcus phoned and said he would be late getting to us. He arrived later than the 2 - 4 stated by the customer rep. Marcus explained what was covered by the call out then went ahead and adjusted and lubricated both doors. Checked them over before leaving. Great job.
- George Taylor
Pittsburgh, PA
Excellent response from operator at customer support center. Gave me several appointment time options. Al Holst, the technician, was on-time and professional. Final cost turned out to be higher than first quoted, but Mr. Holst apologized for the confusion.
- Dan Wonders
Product:
Pittsburgh, PA
repeat service call. Tech was on time and capable.
- Joyce Deluca
Product:
Washington, PA
Service man was on time and friendly. He was very competent with his repair work. The prices were high compared to buying the parts myself. Repair work was satisfactory. Four Stars
- Jane Paul
Product:
Pittsburgh, PA
Chuck was very good- knew the job inside and out. I would recommend him anytime. Very professional!
- Bill Bowlin
Monroeville, PA
Suggested new rollers and the door is running smoother and has no rattle. Sensors moved and problem hopefully solved!
- Karen Pontier
Product:
Pittsburgh, PA
Tech did a quick and professional job. Thank you!
- David Nicola
Product:
Pittsburgh, PA
I was satisfied with the work performed. It was nice that Marcus was able to come fix my door on a Saturday within a few hours of my phone call.
- Dan DeMarco
Product:
Pittsburgh, PA
I found Precision when I searched Google for a repair I needed on my garage. I was pleasantly surprised at all of the good, recent comments they had posted on their website so I gave them a call. The operator was very professional & accommodating with my appointment. And when the technician arrived on time he was also very professional. He was able to repair my garage that day, which was appreciated.
- Stacey
Product:
Irwin, PA
The service man was very courteous and called to give me a heads up when he would arrive. While on site, he was professional and it appears that he did an excellent job. He offered other services they could provide, bit did not push beyond my first " no thank you". In my case, they were able to come out the next day, even when I called on a Sunday. I did not give five stars be/c precision was about 20-30% more expensive then local servicemen. I don' t know their quality, though, since I used precision.
- Mike Spena
Greensburg, PA
These doors were purchased as a surprise for my husband, and everyone at Precision cooperated fully to make sure he didn't find out. The doors were installed as promised and they look wonderful. I would rate 4 and a half stars, only because the installer was a little late for the appointment, and consequently was not finished in time when my husband returned home. The installer was courteous, and cleaned up well afterwards. We were pleased with the whole experience.
- Lora Waller
South Park, PA
The work was able to be done on a Sunday which was a benefit. I thought the price was a bit high but I needed to have the work done as fast as possible.
- Daniel George
Pittsburgh, PA
Jason is a gentleman and very informative. He took his time to explain to me what was happening to my garage door. He's an all-around nice guy!
- Mary Capan
Mars, PA
Professional! Courteous! Prompt! Personable! Thank you Tim!
- Elizabeth Oleksa
Ellwood City, PA
Chuck did a great job. He'd be a positive asset at any company. He's a good advertisement for you company.
- Dawn Santagata
Bethel Park, PA
We choose Precision for their reputation and presence in our neighborhood.
- John Mannarino
Pittsburgh, PA
great service, thanks
- Mark Musial
Product:
New Kensington, PA
Service was very good. Prompt and professional. We thought that the replacement part was over priced though. Installed a battery.
- Donald Kocudak
Product:
Pittsburgh, PA
The technician was prompt, polite, and professional. The pricing on the other hand was disappointing and misleading.
- Jeff Pollock
Greensburg, PA
Cost factors were not too different from other providers we checked with. About $100.00 to $150.00. What made our minds up was you met with us at a time good for us. Michael was informative and professional. Additionally, your product is made in America, others were not.
- George Snyder
Product:
Canonsburg, PA
I was very pleased with the work performed by your technicians George Rosso and Tim Kronenberger. Both men were very courteous and explained what they were doing throughout their visits. George diagnosed the problem as a weak spring and replaced several parts. This did not solve the problem and Tim returned the next day and replaced a control panel in the opener. Your appointment staff were very good in arranging appointments for both technicians. The door has worked well since the repairs were made. Thank you.
- Thomas Wilkinson
Product:
Pittsburgh, PA
Marcus did a good job. Was a little late, but was hung up in traffic. I was satisfied with the repair work done.
- James Cinque
Product:
Coraopolis, PA
Very professional service from the first estimate to the finished product. Courteous and knowledgeable, too.
- Patricia Couillard
Product:
Wexford, PA
very satisfied with the service.
- blake mckim
Product:
Brookline, PA
Estimate and work accomplished what was explained, installed, and what was promised. Technician was professional and completed his work in a timely manner and answered all presented questions.
- William Gorman
New Castle, PA
I was pleased with both the quality of service and the cost.
- stacy thomas
McKeesport, PA
Technician tried to fix old opener but it was just worn out. He explained my choices for a new opener. I told him how the old door maid a lot of noise and I could not keep cold air out at top. He installed new opener, replaced bad rollers, and got door to fit tight. It cost me more than if I had done it myself with an opener from Home Depot but he did it right and solved all the problems I had had in about two hours.
- Ed McCandless
Service Provided:
Product:
Door Installer: Justin Whipkey
Very pleasant. Good service. Explained the problem.
- Jennie Roberts