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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 139 reviews, averaging 4.03 Stars:
1 2 3 4 5
Review:

Two comments: -$20 energy surcharge + service call fee - gas a lowest price in two years. Should be part of service fee. -My second spring was not broken but I agreed to replace unit - cost for second spring should be reduced because torsion bar and end pulley had to be removed to replace broken spring.

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A Response from: Dan

Nathan, Our apologies about the misunderstandings. Hope to continue our service with you in the future!

Service Provided:
Garage Door Repair

Review:

I called a few places like Sears, Overhead Door, etc., to get some bids and timelines. Scheduling the appointment through the hotline was easy, but getting a price estimate was not. Call center person said somewhere between $75 and $175 for each spring, which would total between $150 and $350 ($200 dollar range) for both springs, plus a service call charge. I tried to get a more accurate estimate by providing the exact spring size currently on my door, and the rep responded "somewhere in the middle" which was disappointing, as it made bid comparison from other services impossible. I scheduled an appointment for a Sunday afternoon, and the technician called to say he was running and hour early, which was great! Tech explained the levels of service and pricing, $150 per spring which was more on the high-end of pricing than the "somewhere in the middle" the phone rep told me. There was also a $20 "energy surcharge" that the phone rep mentioned absolutely nothing about. Nonetheless, the tech did a quick, thorough and overall fantastic job with everything installed, tested and tightened in under an hour. I was very satisfied with the work, but the price was too high, considering a pair of springs is probably 50-60 bucks, also there were energy surcharges that the phone agent did not mention at the time of booking.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Marcus phoned and said he would be late getting to us. He arrived later than the 2 - 4 stated by the customer rep. Marcus explained what was covered by the call out then went ahead and adjusted and lubricated both doors. Checked them over before leaving. Great job.

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Service Provided:
Garage Door Repair

Review:

Excellent response from operator at customer support center. Gave me several appointment time options. Al Holst, the technician, was on-time and professional. Final cost turned out to be higher than first quoted, but Mr. Holst apologized for the confusion.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

repeat service call. Tech was on time and capable.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Service man was on time and friendly. He was very competent with his repair work. The prices were high compared to buying the parts myself. Repair work was satisfactory. Four Stars

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Chuck was very good- knew the job inside and out. I would recommend him anytime. Very professional!

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Chuck Hummel Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Chuck Hummel
Review:

Suggested new rollers and the door is running smoother and has no rattle. Sensors moved and problem hopefully solved!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Tech did a quick and professional job. Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was satisfied with the work performed. It was nice that Marcus was able to come fix my door on a Saturday within a few hours of my phone call.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I found Precision when I searched Google for a repair I needed on my garage. I was pleasantly surprised at all of the good, recent comments they had posted on their website so I gave them a call. The operator was very professional & accommodating with my appointment. And when the technician arrived on time he was also very professional. He was able to repair my garage that day, which was appreciated.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

The service man was very courteous and called to give me a heads up when he would arrive. While on site, he was professional and it appears that he did an excellent job. He offered other services they could provide, bit did not push beyond my first " no thank you". In my case, they were able to come out the next day, even when I called on a Sunday. I did not give five stars be/c precision was about 20-30% more expensive then local servicemen. I don' t know their quality, though, since I used precision.

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Justin Whipkey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Installer: Justin Whipkey
Review:

These doors were purchased as a surprise for my husband, and everyone at Precision cooperated fully to make sure he didn't find out. The doors were installed as promised and they look wonderful. I would rate 4 and a half stars, only because the installer was a little late for the appointment, and consequently was not finished in time when my husband returned home. The installer was courteous, and cleaned up well afterwards. We were pleased with the whole experience.

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Justin Whipkey Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Justin Whipkey
Review:

The work was able to be done on a Sunday which was a benefit. I thought the price was a bit high but I needed to have the work done as fast as possible.

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Justin Whipkey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Installer: Justin Whipkey
Review:

Jason is a gentleman and very informative. He took his time to explain to me what was happening to my garage door. He's an all-around nice guy!

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Service Provided:
Garage Door Repair

Review:

Professional! Courteous! Prompt! Personable! Thank you Tim!

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Tim Kronenberger Service Provided:
Garage Door Repair

Product:
Rollers

Assistant Manager: Tim Kronenberger
Review:

Chuck did a great job. He'd be a positive asset at any company. He's a good advertisement for you company.

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Chuck Hummel Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Chuck Hummel
Review:

We choose Precision for their reputation and presence in our neighborhood.

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Chuck Hummel Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Chuck Hummel
Review:

great service, thanks

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Service was very good. Prompt and professional. We thought that the replacement part was over priced though. Installed a battery.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

The technician was prompt, polite, and professional. The pricing on the other hand was disappointing and misleading.

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Justin Whipkey Service Provided:
Garage Door Repair

Product:
Springs

Door Installer: Justin Whipkey
Review:

Cost factors were not too different from other providers we checked with. About $100.00 to $150.00. What made our minds up was you met with us at a time good for us. Michael was informative and professional. Additionally, your product is made in America, others were not.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I was very pleased with the work performed by your technicians George Rosso and Tim Kronenberger. Both men were very courteous and explained what they were doing throughout their visits. George diagnosed the problem as a weak spring and replaced several parts. This did not solve the problem and Tim returned the next day and replaced a control panel in the opener. Your appointment staff were very good in arranging appointments for both technicians. The door has worked well since the repairs were made. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Marcus did a good job. Was a little late, but was hung up in traffic. I was satisfied with the repair work done.

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Very professional service from the first estimate to the finished product. Courteous and knowledgeable, too.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

very satisfied with the service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Estimate and work accomplished what was explained, installed, and what was promised. Technician was professional and completed his work in a timely manner and answered all presented questions.

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Tom Constantin Service Provided:
Install Garage Doors

Product:
Garage Doors

General Manager: Tom Constantin
Review:

I was pleased with both the quality of service and the cost.

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Tim Kronenberger Service Provided:
Garage Door Opener Install

Assistant Manager: Tim Kronenberger
Review:

Technician tried to fix old opener but it was just worn out. He explained my choices for a new opener. I told him how the old door maid a lot of noise and I could not keep cold air out at top. He installed new opener, replaced bad rollers, and got door to fit tight. It cost me more than if I had done it myself with an opener from Home Depot but he did it right and solved all the problems I had had in about two hours.

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Justin Whipkey Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Door Installer: Justin Whipkey
Review:

APPRECIATE THE QUICK RESPONSE. TIM CAME ON TIME AS PROMISED. APPRECIATED PHONE CALL. TIM IS KNOWLEDGEABLE AND EFFICIENT.

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Tim Kronenberger Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Assistant Manager: Tim Kronenberger
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Pittsburgh Area

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Allegheny County

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Westmoreland County

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Greene & Fayette County

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(724) 498-4252
Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126