Garage Door Repair in Allegheny, PA - Page 34

Charles Emmerling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very satisfied with the service you provided. Your representitive was on time, listened carefully to my explanation of my problem. Oh I am terrible at writing these things. It turned out that I don't have any major problems with the door .Thatin itself is worth knowing. I would recommend your company to anyone. Thanks for your help.

Erica Devine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was helpful, knowledgeable, and efficient. The ease of making the appointment and the constant communication greatly appreciated!

Michael Irwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision's technician, Brian Pellegrino, provided a thorough and efficient tune up of our garage door system. Precision offers a very reasonably priced tune up. We'll continue to use them in the future.

Jill Millard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for coming out on a Sunday! Everything about this repair was handled professionally. I wish all my repair needs could be handled with this type of efficiency and level of courtesy. Thank you so much!

Robert Magilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan, We suffered all winter with are door not shutting right. We saw coupon in the clipper and phoned for a estimate. George promptly came on tues and brought some sunshine. George was professional and didnt pressure us. In a few hours he had our door and new opener working beautiful, cant tell you how happy and pleased we were with the job and spotless clean up. Thank you for having a good guy working for you

Ray Karolak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THE REPAIR WAS MINOR INVOLVING A ROLLER AND TRACK. I WAS IMPRESSED WITH THE EASE OF SCHEDULING SERVICE AND THE PROMPTNESS WITH WHICH IT WAS COMPLETED IN SINGLE DIGIT TEMPERATURES.

George Updegrove

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After being told by a competitor company that I have have done business with for years that it would be 5 days until they could service my inoperable garage door, Precision came to replace the old Liftmaster opener with a new Liftmaster. Dave, the Precision technician, arrived just 4 hours after my initial call and was a very efficient, friendly with good customer service skills. Precision is now my garage door service company!

Joseph Knoerl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars. The door did not have the problem that I originally reported. Dave operated and inspected the door, he also lubricated all of the rollers.

Ferraro Family

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was great. He was friendly and professional. He explained everything well and made fast work of his service call. We are very happy with the work that was done and would definitely use Precision again!

Debbie Molter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door repair

Renee S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door was incredible to work with. I was able to get an appointment within 24 hours. In typical Pittsburgh fashion, we received heavy snowfall and the roads weren’t great. The service technician called me first thing in the morning to let me know they were on a delay and gave me an updated window. The communication was fantastic. I received a text with my technician’s photo and a brief bio - loved that!! The technician arrived within the window, was very professional and quickly repaired my opener. He followed CDC guidance and took all appropriate COVID measures. It was a great experience. I would definitely recommend Precision Door.

James Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician Mike Carr showed up on time and was very knowledgeable and professional. Diagnosed my problem and had my garage door back up and running quickly.

Bernandine Kolesar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician David Kovach did a great job! He was able to assess the problem quickly and make the necessary correction that the opener needed. Thank you very much! I'm very satisfied and would recommend him highly.

Margaret Klimko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your business was recommended by a relative of mine that used your services a couple of years ago. The technican, Cori Merkel was very professional, explaining various options and the costs and benefits of each options. She went above and beyond in helping me and doing her job.

Donald Charlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timothy the service technician was professional, courteous and resolved my garage door issue. I was not aware that the Precision garage door motor had a life time warranty. When Timothy said that there would be no charge for the new motor that Precision installed many years ago. It made what started out to be a bad day A GREAT DAY.

daniel smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was personable and professional and did an excellent job. We have no complaints and would refer Precision to any of our friends in need of garage opener repair. The installation was completed quickly and efficiently. Give Brian a cookie. Thank You. Nice job.

Gerry Cernicky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Doors has an experienced staff , who can handle any issue with a perfectly finished product. BrianP. completed handling the new garage opener in a satisfied time along with explaining what needed done in a very professional manner. The appointment was easily made and on time as requested. Recently, I had the same service on another garage opener. Why? I trust Precision with quality performance expected and all my service issues will be with them in the future.

Ronald Frees

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and arrived promptly earlier than expected. The technician Dave K fixed the garage door in about 15 minutes kiddos!

Liz Hollins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian was very knowledgeable.he was kind and educated me on the garage doors/openers and installed the key pad in a timely fashion! Good guy knows his product!

Sandra & Gary Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Why was I charged 65dollars for a service call When ur advis in the yellow pages, states it is FREE when repair is $95 or more?

Laverra Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My tech Cori was very friendly, knowledgeable, and efficient. She observed the problem and gave me my options. She was done in no time. I would recommend her and Precision to all.

Luann Mudrak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used your firm for 10 years and have always been taken care of promptly from a new door, a spring that broke or to the main board dying like we had today. You have wonderful employees. Your service is quick and professional. We will not use anyone else. Thank you!

David Pohl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your techncian Mike did an excellant job repairing my door.

John Kane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am always impressed with the speed and efficiency by Precision, and I love supporting such a great local business.

William Casciola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of my door openers was acting erratically when trying to close the door, i.e., sometimes it would barely start down then go back up, sometimes it would get partially closed then go right back up, etc. David Kovach called as expected and said he was ahead of schedule. He asked if it was OK to arrive earlier than the appointment time. And it was ok with us. David quickly diagnosed the problem as being with one of the door safety sensors. And as he had a Liftmaster sensor kit on his truck, I requested that he go ahead and install it. David worked quickly and efficiently. He answered all my questions as he worked and was done in no time at all. The entire process went very well from my initial calls to set up an appointment through to the final installation. It was very nice to be able to talk to knowledgeable people. I have used Precision Garage Doors twice previously last year, once to replace a broken cable on the cable/chain assembly on one opener then next to install the bottom rubber weather strips on both doors. My good experience with Precision back then lead me to call them for the current issue I was experiencing. And I am happy that I did so. The only issue I had, and it was not until after David left, was as I reviewed the paid invoice I received via email, I noticed a $20 Energy Surcharge. Prior to signing/agreeing to the $129 charge, I asked David if the $65 Service Charge was deducted and he said that it was. I did not actually see a listing of the charges. I assumed the $129 was the cost of the sensor kit itself but later as I viewed the invoice, I saw that the cost for the kit is $109. Granted, I did not specifically ask what items comprised the $129 and I even had I done so and was aware of the Energy Charge, I would have still signed the authorization to do the work. My point is that in my opinion, Precision Garage Doors should direct the people at the call centers, in addition to pointing out the promotions, should also tell the caller about the $20 charge right up front. Also, the service technicians should tell the client that the price he is quoting includes a $20 Energy Charge. Again, I take responsibility for not asking specifically what the price includes. (I should note that when David handed me the IPAD to sign, he had told me the total charge is $129 and that the $65 Service Fee was deducted. But I did not see the itemized list that shows on the invoice. I only saw the signature page). I think more clarification of this should be considered. I give PGD a 5-Star rating based not only on this service call but also on the previous service calls they made to my house. The call center(s) are easy to reach and talk to a real person. The technicians are courteous, knowledgeable, and efficient at their jobs. The entire process is very easy with PGD and I will definitely use them again in the future. One last thing... in the questions below, I note that I purchased an opener. Not true, there was no option listed for the safety sensor kit thus I made the "opener" selection.

Denis Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called late Friday afternoon to schedule an appointment to have garage door opener replaced - was expecting to have a technician here maybe on Monday - was thrilled to get an apportionment for following day between 4-6. Even better when Cori was able to come several hours earlier. Cori did an outstanding job explaining all options and then doing a great job to have it installed in a little over one hour. Could not be more pleased with overall service!

Mark Geissler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional service

Joan Bannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Randy Swann inspected the door and adjusted the tension and it is working now and if I have a further problems, I will call you. Thank you

David Swanson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, they did a great job servicing our garage door!!!

Jerry Pearson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike Carr called and even came early , diagnosed the problem and fixed everything. Programmed my two remotes and both cars. Clean up was spotless. Great job.