Garage Door Repair Reviews in Pittsburgh (Page 144)

Tim was very helpful.

- Peggy Murphy

WILL DEFINITELY RECOMMEND PRECISION AND TOM TO OTHERS.

- MARY

The good: The technician arrived here in 1/2 hour- very impressive. He was very knowledgeable, professional and informative!!. He fixed the broken cable quickly. He couldn't have been nicer or efficient. Now the bad---- when I called the office the woman on the phone said there was no record of my garage door being serviced on 6/2008!!! Fortunately, I showed my "SAVED" invoice to the technician and he agreed his service was under warranty. He apologized for the missrepresentation at the home office and said he would inform the office that this was warranty work. He took down the numbers of the two work orders that I saved from 6/2008. I hope this was an oversight and not some scam by precision garage doors to circumvent the warranty!!!! Again, in terms of the technician--YOU SHOULD GIVE THIS MAN A RAISE. He was great!!! I would recommend Precison to other people but I will tell them to save their invoices!!!!

- Al Vaina

Al, I really appreciate the response and great feedback in regard to our technician Tim! Unfortunately, Precision Door changed it's electronic filing system coincidentally in July of 2008. We apologize for that as that was just a mistake on the electronic side of things. We did in fact find your paper copy and we do see that you had the lifetime warranty. Precision Door always honors its warranties. We would also like to back up your statement you made that customers should "save their invoices." Actually, all Precision Door customers should note there is a disclaimer on the back of all invoices that states "This invoice is your receipt and must be presented before warranty work will be provided. It is not the responsibility of the Precision Door Franchisee to provide proof of warranty." So to all Precision Door customers reading this right now PLEASE SAVE YOUR INVOICES! Thanks again Al, its feedback like that, that helps us get better at what we do! Tom Constantin Management

WOULD RECOMMEND BILL TO ANYONE IN NEED OF GARAGE DOOR WORK.

- BOYLE

VERY PLEASED WITH SAME DAY SERVICE AND INSTALLATION. BILL-PERSONABLE AND INFORMATIVE.

- MARGARET

Bill the man who came and serviced my garage door was excellent. He was informative, knew his stuff and made my door work better than it has in over 11 years. I will use Precision and recommend Precision to all my friends and family.

- Kathy Smith

The technician was very polite and knowledgeable and the dispatcher was very helpful with respect to garage door repair work.

- DAVID RAINERO

Technician did a great job. My garage door is up and running.I'm sorry but I could not make out his signature. Thank you. JOH

- Jean Ohara

Excellent service. Bill Jack explained everything very well.

- Patrick Scanlon

Tim was excellent he helped me thru the whole process and was very knowledgeable. He was efficient and worked in a timely fashion. I would recommend him with no questions asked.It is nice to have someone who looks out for the customer. I can't say enough about him.. Thank you/

- Stephanie Puwal

GREAT TECHNICIAN, I WOULD RECOMMEND HIM AND YOU TO ANYONE. THANKS AGAIN.

- BILL

EXCELLENT WORK AND HE ARRIVED EXACTLY WHEN HE SAID HE WOULD.

- PHILIP

Liked the quick response time, and lifetime guarantee on the new components. We will be return customers when the time comes.

- Andrew Kleinschnitz

We were very pleased with the promptness of service (came the next morning after we called). We thought we would need new garage door openers, but the technician accurately recognized that the problem was our door hardware instead. He replaced springs.rollers, etc. the same day and now they work as good as new. Will definitely recommend Bill and your company to all of our friends!

- Gregory Maloney

EXCELLENT SERVICE AND VERY FRIENDLY AND COMPETENT TECHNICIAN

- Daniel Murphy

Jim Todd did am excellent -- he was honest, polite and efficient--- he kew his stuff -- he is a asset to your business----- great job !!!!!

- jerome dangelo

I have been wanting to contact you since Tim was here to let you know that the service was wonderful. You should certainly be proud of your service people if they are all as professional as Tim. I was certainly very satisfied and will refer your organization to friends and call again when I have a problem. Keep up the wonderful work.

- Ruth Mcgrew

THANK YOU SO MUCH. AND WE CERTAINLY APPRECIATE YOUR BUSINESS.

It was a no stress experience. From phone call to repair was a matter of 3 hours. I would use precision again.

- Donna Nelson

Bill, was very professional, He showed up on a Saturday afternoon fixed the problem and did it with enthusiasm.I would not hesitate to call Precision again.

- Jeff Hupp

TECHNICIAN WAS VERY GOOD AND PERSONABLE. HE KNEW WHAT HAD TO BE DONE AND TOOK NO TIME IN COMPLETING THE JOB.

- NANCY

very good service - thanx. on time and helpfull

- mr. love

I've been using Precision for several years and am always very satisfied with the service. They are on time, thorough, knowledgable, and always explain the nature of the problem as well as the solution.

- Ronald korenich Patrick gray

BILL JACK , HES A GREAT GUY AND DID A GREAT JOB! MANY THANKS!

- JERRY

Our technician was prompt, pleasant and very hard-working. He explained the options clearly and did the work very efficiently. We would definitely recommend Precision!

- Jack Costello

TIM DID A GREAT JOB OF EXPLAINING PROBLEMS AND OPTIONS FOR RESOLUTION. HE WAS EARLY!:) WOULD CALL PDS AGAIN IF NEEDED.

- JERRY

Got a mailer from the ValPak coupon pack. Thought they looked like they would do a good job. They did. Tom explained everything very well, told me my best options and explained why. And the work was great. I was worried about the price at first, then thought it was worth it.

- doug young

I recently moved into a new home and the garage doors were in need of replacement. I researched different garage door companies and I was mostly impressed with Precision Doors. I particularly liked the background checked employees Tim initially reviewed all options, taking as much time as I needed and Michael meticulously replaced the doors. When I had questions between the time that the order was placed and the doors were installed, I received calls back the same day. I found Precision Door personnel to be very professional and knowledgeable. Great job

- Pattie Metosky

Tim did great work. A very nice, easy repair and install.

- Steve Cuden

Very professional young man. Bill was extremely polite, knowledgable and efficient!

- Fran Canning

TIM DID GREAT JOB! SEE YOU FOR ANOTHER ONE YEAR.

- MARK