Garage Door Repair in Pittsburgh & Western PA Area - Page 116

Wally Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was great .....competed my garage door adjustment in RECORD time.....also was earlier then I thought he would be....I will definitely call Precision AGAIN......5 STARS

Bernhard B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called a few places like Sears, Overhead Door, etc., to get some bids and timelines. Scheduling the appointment through the hotline was easy, but getting a price estimate was not. Call center person said somewhere between $75 and $175 for each spring, which would total between $150 and $350 ($200 dollar range) for both springs, plus a service call charge. I tried to get a more accurate estimate by providing the exact spring size currently on my door, and the rep responded "somewhere in the middle" which was disappointing, as it made bid comparison from other services impossible. I scheduled an appointment for a Sunday afternoon, and the technician called to say he was running and hour early, which was great! Tech explained the levels of service and pricing, $150 per spring which was more on the high-end of pricing than the "somewhere in the middle" the phone rep told me. There was also a $20 "energy surcharge" that the phone rep mentioned absolutely nothing about. Nonetheless, the tech did a quick, thorough and overall fantastic job with everything installed, tested and tightened in under an hour. I was very satisfied with the work, but the price was too high, considering a pair of springs is probably 50-60 bucks, also there were energy surcharges that the phone agent did not mention at the time of booking.

Debbie C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim explained everything thoroughly and gave me the choice of options for my repair. He called me before he came and was the repair was made faster than I expected. We used Precision in the past and will definitely use them again. I will also recommend them to my friends and family.

Daniel Hagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was the best! Very professional & honest. After his visit, I definitely trust the company & would do business with you again.

Marjorie Zellhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Second time I have called Precision Door Service. Wonderful service from the phone call to the service man coming to your home. Very few businesses contact the customer and keep us informed as to what is going on. I was scheduled for the next day. Customer service rep called me the next morning to confirm by appt. Then said tech would call on his way. All of this was done which means so much to a customer. Tech was absolutely wonderful. He explained my problems and showed me what needed done. He had completed replaced my entire garage door parts and it only took him 1.5 hours. I now have a lift time warranty and the work was done right the first time. Thanks you for your excellent service.

Debbie Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was attracted at first by the fact that you only do garage doors. Your company turned out to be one of the most professional I've ever worked with! Everyone was very knowledgeable, on time, hard working & friendly. They managed to turn an old, ugly 1923 garage into something that looks great! I would definitely recommend Precision!

Albert Getlak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I purchased a new garage door opener mainly because the technician gave me choices and was knowledgable about the product. He gave no pressure tactics and answered every question to my satisfaction. The completion was in the time frame he said it would be and the opener is working perfectly. I'm very satisfied.

June Seabury

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed with your reminder notice of my appointment and the fact that you showed pictures of your techs. George Rosso arrived promptly, was very pleasant and knowledgeable. He explained everything and took care of the immediate problem explaining what else needed to be done. Unfortunately I'm in a cash crunch and have to wait.

Margaret Lindquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would certainly give Precision garage door service five stars. Prompt, courteous, and efficient service has been my experience from the original installation to this latest minor repair. Interactions with all the staff from the first phone conversation to the service technician at my home have been extremely positive.

Jim Heinrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the job Marcus did. He was on time, polite and personable. He repaired the garage door in about an hour and went the extra mile to help me with a related problem. I called this company three years ago and was pleased, and I would gladly call this company again.

William Crosbie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician way very friendly, knowledgeable and precise. The work was done quickly and most important correctly. We also gave the fellow dinner. Thank you William Crosbie

Curt Wolfgang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I wanted to tell you that about a month ago, your technician Justin, did a fine job installing our new garage door. He was knowledgeable, courteous and efficient. Mike was also very professional and didn't pressure us in the least to make a quick decision. Both of them were patient with, and respectful of, my 93 yr. old Mother Good job fellows! 5 Stars.......you bet! Curt and Norma Wolfgang

Terry Divelbliss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick next day (Sunday) service. The technician was on time and courteous, and did the job in under an hour.

Jim Malkowiak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressive service. I called on a Saturday evening and did not want to wait for next operator and hung the phone up. 10 minutes later the company called back to see if I called. They set up an appointment on Sunday to fix the springs on my garage door. Marcus came and did a great job and was very professional. Very well ran organization, wish more companies would understand customer service such as Precision. Thank you for your hard work.

Michael Cardyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The serviceman (Aaron Marks) was very prompt and knowledgeable . The work done in a professional way. Would recommend to anyone who needed service. Thanks guys for you help!!!

Mary Morton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the technician, Marcus. He called prior to arriving to tell me what time he would be arriving. Marcus was very professional, knowledgeable and friendly. He was able to identify the problem--the door was becoming noisy and needed lubricated. He did a full inspection of the door opener and explained everything was in good working order. Thank you Marcus!

Judy Rutkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company and Aaron was terrific. No mess, fast service, great garage door opener.

Kris Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our neighbor had a garage door installed a few years ago through your company. We saw your ad and decided to call. The salesman was very good, and figured out our needs. The installer, Justin Whipkey, did a great job. He was on time, worked efficiently, was courteous and knew his stuff. We were very pleased with the work and would recommend your company to our friends.

Rick Etling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was friendly, honest, and efficient in restoring our service. We definitely call him again when it is time for a replacement.

Elliot Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marcus couldn't have been nicer, clearer on what I needed or faster with the install. Never calling anywhere else in the future!

Thomas Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have not had any work done as yet. your tec man was very nice and did his work great. I received an e-mail to get my recipe for the downpayment but I can't get it to print. I would like it if you could send me a paper copy.

John Evasovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Informative. Accurate. Easily followed. Great site.

James Trent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very knowledgeable,speedy and mannerable.

Kurt Chute

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Technician was knowledgeable, professional, and we are very happy with the service. We would definitely call this company again.

John Booher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marcus Martin was/is an asset to the company. Polite, informed and professional he was shared a cost out in advance of executing the work required and ask for our input. He was efficient in executing and completing the work required.

Furess Kumar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service provided. Aaron was punctual, knowledgable, very courteous.

George Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marcus phoned and said he would be late getting to us. He arrived later than the 2 - 4 stated by the customer rep. Marcus explained what was covered by the call out then went ahead and adjusted and lubricated both doors. Checked them over before leaving. Great job.

Frank Cararie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Smooth and quiet! Love my new garage door! Very professional! Job well done!

Toni Chianese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Initial estimate and measurements were precise and the representative answered my questions. He took every precaution regarding any possible problems that could arise when the door would be installed.

Mary Smolinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed by my first contact with your company on the phone. Aaron Marks was very professional, polite, considerate and gave me great information about what he thought was the problem. Fixed the immediate problem and presented me with an estimate of work that probably would be needed in the future to replace an inferior door lift. I look forward to calling your company in the future.