Garage Door Repair in Pittsburgh & Western PA Area - Page 92

Stanley Simantiran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marcus came in a few days after our call for service to replace our garage door opener. He was so friendly, got right to the task and even changed a lightbulb for us while he was up on his ladder! We give 5 stars to Precision!

Susan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door needed to be repaired. I called late at night for an appointment. Someone actually answered the phone and was able to make an appointment for the day I asked for. the serviceman was very good, efficient, friendly and professional. I would definitely call Precision again!

Jeffrey Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Top notch all around!

Thomas Mylan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was satisfied with the repairs done to my garage door today. The service tech. was on time, conducted himself in a professional manner. He explained to me what had to be done and made suggestions to improve the operation of the door. Then went right to work. This is the second time I've used Precision Door and was satisfied both times. I would give Precision five stars.

Mary Botula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim did a great job and price was very fair. Very happy with Precision.

Allison Kenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service all around!! Tim was awesome! Thank you!!

Kim Hyland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very nice. Fixed very quickly. Shared ideas about new doors, but was not pushy. Highly recommend.

Dorothy Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You came the same day I called! You were quick, efficient and didn't try to sell me something I didn't need. This experience has made me change my garage door service provider. I

Patty & bob Gorlick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

service tech was the best !!! he listened to explaination of concern,and began needed repairs. replaced lift control and motor,interior and exterior controls which would not program with new lift unit.very professional tech, very personal. would recommend this company to anyone. note:all repairs done under warranty. many thanks !!!

Dorothy Clutter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision after reading very positive reviews on their website. Kasey performed annual check-up and maintenance on our garage door. He was friendly and very informative. I plan to schedule with Precision again next year.

Margot Mcclellan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was prompt, efficient, and helpful when explaining the installation process. We were pleased with everything.

Sean Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage doors are 20+ years old and it shows. I have owned the house for almost 7 years and have kept them operating with minimal work (I once replaced the plastic/nylon gear) although they definitely don't run smoothly (very shaky/jerky when opening and closing). Recently, my remote opener stopped working. I received a promotional postcard in the mail so I decided to have somebody take a look. I also requested a tune-up while the technician was checking the remote/opener. Carlo visited last night and was fantastic. He called out some issues and concerns across the board (which were somewhat plentiful since the doors and openers are so old). At first, I was concerned with being oversold or talked in to more repairs than I wanted or needed. However, Carlo provided three tiers of service (minimal, basic and maximum updates). After discussing further with him, we came to an agreement that fixed my remote, replaced a clearly bad pulley and tuned up some other areas. I'm happy to report that both my garage doors are working fully and much smoother than they have since I've owned the house. And, this was all done with open and transparent communication and some explanation and negotiation from both sides. Because of Carlos collaborative approach and willingness to understand my goals and intent (rather than being salesy/pushy), I felt comfortable that I got the right service from the right company. This goes a LOOONG way toward customer service and Precision being my choice for future service or door/opener needs. Thank you very much for your service and approach to customer service!

John Moschitta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic service. They got us in right away! I feel much safer now. You can’t put a price tag on that! Thank you Marcus! (This is John’s wife, incidentally...)

Constantine (Dean) Galitsis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time quick repair, and courteous. I have been a Precision Door Service customer for many years- they are great! Recommended to family and friends.

Rick Channell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After several estimates from various garage door companies, we decided on Precision for they offered 300.00 off a double garage door and for an additional fee, a lifetime warranty, which is transferable to new home owners for a minimal fee. Precision also had a 3" brown vinyl trim that the other companies could not get. We loved the large selection of doors and style and the different window options they offered. Our one complaint is the extended length of time we had to wait for the installation. the garage door we selected is one not kept in stock and was special order and was told it will take 2 weeks to get it in. After 4 weeks and no call that the door was in, we had to call and was told by Tom, they were really busy and it will be another week or two. Called back after 2 weeks went by and no word from Precision on the status of our door and this time Tom said it was due in the following Thursday so now we are at 7 weeks. The Friday after it should have been in to Precision, called the following Monday and was told, "Oh that one came in cracked and had to go back." I asked Tom how come no communication about this and he said he would check into it. Later that day, he called and asked if the following Monday would be good for installation and of course after waiting 8 weeks, yes we were more than ready! The inconvenience of being told the garage needed to have several items moved within 2 weeks for installation and hauling items to a storage area to be ready for this and then waiting another 6 weeks was uncalled for and lack of communication to us certainly does not deserve 5 star rating. The installation by Chuck was professional and no blame to him for the extended wait. I was disappointed the crew did not clean up the mess in the garage....screws and sawdust on floor. I am self employed in home improvements and would never consider not cleaning up after a job completion. Recommend better communication between company and customer with the company initiating the communication and not the customer., especially when told 2 weeks and it goes on until 8 weeks have passed after the down payment.

Terri Liberto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so satisfied with the service I received. Aaron, the technician, was friendly and very efficient. He replaced the garage door key pad. He also checked to make sure the garage door opener was working properly. He explained everything he did and made sure I was satisfied. I would recommend Precision to anyone.

Debbie Sandherr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

done fast and right!

Carol Worek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was very efficient and friendly. New the products and was very efficient, done in no time.

Larry Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlo was friendly, explained everything and did a great job. If I need service again I would want him back. I would recommend him to my friends and family.

Tom Kalka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door looks great thanks to all

Dan Primrose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlo Zanetti stopped by our home today to fix s broken spring. The customer service he provided was second to none. He was a great guy and the reason I will only do business with Precision.

Gerri Turiano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Total knowledge of the needs and excellent customer relationship. Weekend contact was a bit ‘raggy’. I did call again on Sun and was successfully appointed for service. Thanks!

Tom Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was onsite and changed out 23 core locks for me. He was thorough and quick. He was professional about everything and answered any questions I had. Easy guy to work with and a great attitude! Would refer you guys to anyone in need of any door needs. Thanks you!

Lynn Bane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time , professional

Tom Bolcshazy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service and VERY FAST!

Kevin Manown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

beautiful quiet door. excellent service and workmanship

Howard & gina Shapiro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highest recommendation! Great service and price. Thank you so much!!

Doris Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person (Aaron) was friendly and helpful. Will be happy to finally be able to close the door with the opener.

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed entry into garage with keypad and remote not working and unable to unlock manual release. Technicians able remove old lock and gain access. Replaced everything in less than 1 hour. Excellent customer services and quality work. Great technicians and fast services. Highly recommended. 5 stars.

William Schockling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time and courteous. Work finished quickly and properly.