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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 4245 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Great service! Very efficient, repaired our garage door the same day.

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A Response from: Dan

Thank you, Irina and Thomas, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that George provided you with great service! We appreciate your business and always look forward to servicing all your garage door needs!

George Ramey Service Provided:
Garage Door Repair

Product:
Opener

Lead Technician: George Ramey
Review:

George Ramey was my tech. He was excellent. Gave me a complete rundown on what he would have to do. Very professional and friendly. I will definitely use your company if I ever need another door worked on.

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A Response from: Dan

Thank you, Phil, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that George provided you with professional, friendly service and explained everything to you. We appreciate your business and always look forward to servicing all your garage door needs.

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

Wonderful gentlemen. Great, speedy service! Thank you for everything.

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A Response from: Dan

Thank you, Marilyn, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that George provided you with great, speedy service! We appreciate your business and always look forward to servicing all your garage door needs.

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

The appointment was easy to make. The technician arrived early after calling to make sure it was acceptable. He was professional, friendly and provided the needed services in a timely manner. He gave us a full explanation regarding setting the unit password, etc... I have dealt with Precission, in the past, and will continue to do so in the future.

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A Response from: Dan

Thank you, Jerry, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that Chuck provided you with professional and friendly service. We appreciate your business and always look forward to servicing all your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I have seen your trucks in the area and have heard people comment positively on your service. Your office answered the phone when I called; Chris was very professional and said someone would come out today between 12 and 2. Conner came out, looked at the door, saw the problems, and fixed them quickly. I am very pleased.

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A Response from: Dan

Thank you, Barbara, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were pleased with the service Conner provided for you. We appreciate your business and look forward to servicing all your garage door needs in the future.

Conner Scott Service Provided:
Broken Garage Door Spring Repair

Technician: Conner Scott
Review:

Great work! Communication is excellent, with text messages confirming the appointment time and job completion. Chuck arrived as scheduled and soon had my garage door working again. He was friendly, knowledgeable, and efficient. I absolutely recommend Precision.

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A Response from: Dan

Thank you, Roberta, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Chuck provided you with great service. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

August 10, 2023 I thank Jessica for answering my phone call and sending Chuck Phillips to service my broken door. When he arrived, he politely listened to and answered my questions. With his job experience, Chuck knew what he had to do. After the Safety Checklist was done and being the professional he is, Chuck wasted no time in completing the repair to the door. When he was done, he took the time to review with me what was involved in its repair. Before Chuck left, he explained to me what I needed to do should I have future questions. Thank you! My Google search had Precision Garage Door at the top of my list. Your 24/7 call answering and same day repair was right on! Once again, thank you!

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A Response from: Dan

Thank you, Michael, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were satisfied with the service that Chuck provided for you and that we have gained you as one of our valued customers! We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Called for appointment at 1 because detached garage door would not open and Damon was here at 4:45 to replace cables and lube tracks. Finished in half an hour and I once again have a working garage door. Thank you

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A Response from: Dan

Thank you for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Damon got your door back up and running in no time. We appreciate your business and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

showed up on time friendly & efficient

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A Response from: Dan

Thank you, Linda, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Chuck was on time and provided you with friendly, efficient service. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Great job, needed service urgently and were scheduled within a couple of days. The technician Reece was prompt, professional and courteous . Highly recommend

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A Response from: Dan

Thank you, Michael, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that Reece provided you with great service! We appreciate your willingness to highly recommend us to others and always look forward to servicing all your garage door needs.

Reece Cramer Service Provided:
Garage Door Repair

Product:
Springs

Technician: Reece Cramer
Review:

Conner Scott did a great job recognizing our primary and other issues causing our double garage door not to work, despite our having replaced the travel module. He lubricated all areas during the Precision 25 point inspection, looking for evidence of spring wear due to "heavy" door. He tightened many bolts and the chain, improving the noise and vibration we've had all along. Conner gave us the background and estimates on repair/conversion of our two main unusual wear areas, the incompatible spring system installed and the likely wear on motor gears. We will be watching and listening for any symptoms and bearing these options in mind. Meantime, our door back in working condition, wires spliced and out of the way, saving me inevitable future bother.

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A Response from: Dan

Thank you, Ed, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Conner provided you with great service. We appreciate your business and always look forward to servicing all your garage door needs!

Conner Scott Service Provided:
Garage Door Repair

Technician: Conner Scott
Review:

Thank you for texting and calling to let me know you were on the way. The technician (Cori) was very knowledgeable and was able to fix the problems we had. She also explained things about the model that I was unaware of because I was not familiar with the workings.

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A Response from: Dan

Thank you, Janis, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Cori was able to fix your problem and that she was knowledgeable and explained some things about the model that you were not familiar with. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

Reece was great ???? thanks for sending his photo ahead of time. Certain people will not set foot on the property. I am the oldest son and the one writing this review and I have worked in the City of Pittsburgh.... OH did I mention thank you again for sending the photo ahead of time. A very good business strategy ???? Reece performed excellent work. I am a licensed Architect and will recommend Precision as a good company. Thank you again. Pictures are worth a thousand words.

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A Response from: Dan

Thank you, Mary, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Reece provided you with excellent service! We appreciate your business and your willingness to recommend us to others. We look forward to servicing all your garage door needs in the future!

Reece Cramer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Reece Cramer
Review:

One of my neighbors used your service and was very satisfied. I called and your Technician, Cori Jo Merkel came for same day service. Coeri is very professional, knowledgeable and very friendly. She explained what the problem was. She completed the work quickly and professionally. I will recommend Precision and especially, Cori to anyone who inquires to have their garage door repaired. Definitely, 5 Star service.

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A Response from: Dan

Thank you, Joe, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Cori provided you with professional, knowledgeable service and fixed your garage door quickly. We appreciate your business and your willingness to recommend us to others. We look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

1 2 3 4 5
Date: 08/02/2023
Garage Door Repair
,
Review:

The inspector informed me that what I thought was a problem was not a problem and that the garage door did not need a repair. I appreciated his honesty and forthrightness.

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A Response from: Dan

Thank you, Richard, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

They responded the same day and fixed the garage door.

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A Response from: Dan

Thank you, Steven, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear we were able to provide you with same day service and that you were satisfied with the repair. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

I chose Precision Garage Door due to their high ratings for customer service, professionalism, quality of products they install as well as the knowledgeable technicians who represent this company. To date, Precision has very much lived up to the many positive ratings available to all on the world-wide web. I haven't had any issues with the door initially purchased; I upgraded per my preference and only placed one service call to replace the bottom seal, which scheduling the appointment was very easy, I actually called on a Saturday late day (fully expecting to have to await a call back by someone overseas), and to my surprise, I was connected to a live person (in the USA) who correctly documented the reason for my outreach and she was able to schedule the requested service with the same technician Timothy "K." who originally installed and upgraded my garage door. Timothy was a little bit early, which was great, I received a text and e-mail message advising that he was on his way which also provided an estimated arrival time - he was here right at the identified time. I am most satisfied with Precision Garage Door, and I highly recommend this company to all looking for a reputable, customer-focused organization. Thank you.

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A Response from: Dan

Thank you, Marybeth, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear you are satisfied with our customer service, beginning with scheduling your appointment, to the install of your new door and this most recent service provided by Tim. We appreciate your business and your willingness to highly recommend us to others as a reputable, customer-focused organization! As always, we look forward to servicing all your garage door needs.

Tim Kronenberger Service Provided:
Garage Door Repair

Assistant Manager: Tim Kronenberger
Review:

thank you for coming so promptly,your serviceman George was very polite,and kind.He fixed our problem right away!God bless him.

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A Response from: Dan

Thank you, Regis, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that George provided you with prompt, polite service and that he got your door fixed in no time. We appreciate your business and look forward to servicing all your garage door needs in the future.

George Ramey Service Provided:
Garage Door Opener Repair

Lead Technician: George Ramey
Review:

My service technician today was George Ramey. I reviewed the issue with my garage door with him when he arrived- it’s age, past service / maintenance, and options for repair or replacement. George performed an inspection of the door and provided his assessment and recommendations. I asked about the option of replacing the door and George described options and costs for replacement. Based on the info provided, I decided to replace the broken spring and replace the cables which were becoming worn vs replacing the door. George was efficient and competently repaired the door to working condition while keeping me informed on his progress. I was impressed with his knowledge, skills and customer focus- thanks George! Overall, Precision Garage Door handled my issue efficiently, kept me informed on scheduling, and executed their service seamlessly- really nice job.

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A Response from: Dan

Thank you, John, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear George provided you with efficient, knowledgeable and seamless service! We appreciate your business and look forward to servicing all your garage door needs.

George Ramey Service Provided:
Garage Door Repair

Product:
Springs

Lead Technician: George Ramey
Review:

Chuck the technician was nice and professional and knew the product and made suggestions and helped with new rollers installed.

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A Response from: Dan

Thank you, Jim, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck provided you with great service. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thank so much for a wonderful job on my garage door it looks so beautiful. so happy with his work, thank you.

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A Response from: Dan

Thank you, Towanda, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you are happy with Justin's install and your new door is beautiful! We appreciate your business and look forward to servicing all your garage door needs in the future.

Justin Whipkey Service Provided:
Garage Door Opener Install

Door Installer: Justin Whipkey
Review:

Cori Merkel was very kind & very knowledgeable of what had to be done, took the time to explain everything to me. Set a time to have a new opener installed

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A Response from: Dan

Thank you, Sue, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were happy with the service Cori provided. We appreciate your business and look forward to servicing all your garage door needs.

Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

Arrived on time Friendly Told me what we needed but he only had a part so had to leave for an hour to go and get the part. Came back replaced it and fixed a few other things with the door! We will definitely call Precision Garage Doors when we need help again!

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A Response from: Dan

Thank you, Kathy, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were happy with the service Damon provided. We appreciate your business and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Product:
Springs

Technician: Damon Burke
*Esta reseña fue traducida del inglés
Review:

Fantastic service, great communications/updates. Called early on a Monday morning. Door repaired same-day by early afternoon. Tim K did an outstanding job, answered all of our questions. Very happy customer. Ed

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A Response from: Dan

Thank you, Ed, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Tim provided you with fantastic service! We appreciate your business and look forward to servicing all your garage door needs.

Tim Kronenberger Service Provided:
Garage Door Repair

Product:
Springs

Assistant Manager: Tim Kronenberger
*Esta reseña fue traducida del inglés
Review:

Hi Dan, Thanks for reaching out. The service tech (TimothyKronenberge) you sent out was very professional and knowledgeable and had my door fix with in one hour. Explain the process before and after the job was done . You did not know that i had a tech out to service my door due to Tim is also very neat. Thanks again for the great service and will be sure to tell my friends and family. Lastly please be sure to let Tim know what a great job he did.

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A Response from: Dan

Thank you, Rocco, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Tim provided you with knowledgeable and professional service, and he was able to fix your door quickly and neatly. We appreciate your willingness to recommend us to friends and family and we look forward to servicing all your garage door needs in the future!

Tim Kronenberger Service Provided:
Broken Garage Door Spring Repair

Assistant Manager: Tim Kronenberger
*Esta reseña fue traducida del inglés
Review:

George arrived and diagnosed the problem in seconds and repaired it in minutes. He was courteous, knowledgeable and and a credit to his profession. I will use them again for any garage door problems here in Eighty Four and was also glad to hear they are also in my home town of Nashville if I need service there.

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A Response from: Dan

Thank you, Donald, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that George provided you with courteous, knowledgeable and quick service. We appreciate your business and look forward to servicing all your garage door needs, here in the Pittsburgh area, as well as in Nashville!

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
*Esta reseña fue traducida del inglés
Review:

George was great and very polite.

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A Response from: Dan

Thank you, Dorothy, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that George provided you with great service! We appreciate your business and always look forward to servicing all your garage door needs.

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
*Esta reseña fue traducida del inglés
Review:

Your technician for my service appointment was excellent. He worked quickly and was an absolute expert on everything relating to garage doors. The previous very noisy garage doors no longer are noisy and they move up and down with little or no sound at all.

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A Response from: Dan

Thank you, Scott, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Damon provided you with excellent service! We appreciate your business and look forward to servicing all your garage door needs in the future.

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
*Esta reseña fue traducida del inglés
Review:

I had a cable snap on my garage door. I called Precision that same day. Customer service was fantastic. They sent a technician out within a couple of hours. Conner Scott was a rock star. He inspected both garage doors, fixed the broken cable and replaced both springs. He had the problem fixed in less than an hour. I would highly recommend Precision for your garage door needs. My neighbor recommend them and now I'll recommend them as well.

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A Response from: Dan

Thank you, Ira, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you received great customer service as well as the technician, Conner, provided you with excellent service. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future!

Conner Scott Service Provided:
Garage Door Repair

Product:
Springs

Technician: Conner Scott
*Esta reseña fue traducida del inglés
Review:

Connor did a terrific job very quickly and for a reasonable price

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A Response from: Dan

Thank you, Richard and Lainee, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Conner provided you with terrific service. We appreciate your business and look forward to servicing all your garage door needs in the future.

Conner Scott Service Provided:
Garage Door Repair

Product:
Springs

Technician: Conner Scott
*Esta reseña fue traducida del inglés
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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126
Precision Garage Door Service of Washington County
Office: (412) 387-7802
453 Valley Brook Rd
Ste 700

McMurray, PA 15317