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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 4245 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

George Ramey was sent to service my garage door. He repaired several issues that were problematic with the system. I've had the system for a number of years and it was time for maintenance and repair. George is competent, knowledgable, courteous, and respectful. He solved all of the issues in a timely manner. The garage door works as well as it did when it was new.

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A Response from: Dan

Thank you, Gregory, for continuing to rely on Precision Garage Doors for all your garage door repairs. We appreciate you taking the time to write about your experience with George, its great to know he was able to meet your expectations and provide you with five star service! We look forward to assisting you again whenever the need should arise.

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

Professional, courteous and prompt. Did an excellent job and the technician Corey was awesome. Explained everything she was going to do and did it quickly. Kudos!

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A Response from: Dan

Thank you, Michael, for choosing Precision Garage Doors and taking the time to write a review about your experience with Cori. It's great to hear the work was done to your satisfaction and the technician explained everything thoroughly and efficiently. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Superb management and outstanding customer service. Pleasant and highly qualified Technician Reese. Exceptional handling of a challenge by the manager.

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A Response from: Dan

Mr. Gargaro, thank you for the kind words and taking the time to write about your experience with us. We appreciate you giving us the opportunity to handle the challenge. It's great to hear that Reece was able to provide you with the type of service you can rely on from our company.

Reece Cramer Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Reece Cramer
Review:

Tech was knowledgeable and solved our problem

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A Response from: Dan

Thank you, Maryanne, for your 5-star review and for taking the time to let me know Cori provided you with knowledgeable service while solving your issue. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Damon did an excellent job was thorough and timely. Installation looks great and he answered all my questions and explained the features of the new system so I can understand the difference from the one that broke down. Thank you for responding to my needs so quickly I have already recommended you to my neighbor and told her to request Damon. Thanks again

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A Response from: Dan

Thank you, Karen, for taking the time to let me know Damon did an excellent job while installing your new opener. It's good to know he took the time to explain all the features of the new system. We appreciate your willingness to recommend us to others and always look forward to servicing all your garage door needs.

Damon Burke Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Damon Burke
Review:

Cori Merkel was very professional and courteous. We requested her because he was at our last service call. She explained what was happening and assured us our worries were unfounded and our mechanism was sound. She represents your firm in a very favorable manner. I recently recommended Precision to my friend and he was pleased.

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A Response from: Dan

Thank you, Sandy, for always choosing Precision Garage Door for all your garage door issues. I'm pleased to hear Cori provided you with professional and courteous service. We appreciate you recommending us to others and always look forward to servicing your garage door!

Service Provided:
Garage Door Opener Repair

Review:

Precision was great! I called at 9pm and actually talked to a person. She was able to schedule the repair to our garage door the next morning. They sent confirming emails, texts introducing the service tech, and follow up emails and texts. The technician was polite and efficient. We would not hesitate to us them again if we needed garage door repair.

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A Response from: Dan

Thank you, Phyllis, for choosing Precision Garage Door and for taking the time to let me know Conner provided you with polite and efficient service! I'm pleased to hear we have gained you as one of our valued customers. We look forward to providing you with all your garage door service needs.

Conner Scott Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Conner Scott
Review:

Cori was great! What I thought was going to be an expensive repair was not. She tried multiple solutions to fund the issue and it was a very inexpensive fix! She also explained some things for me to look out for. She Rocks! After telling her I was putting house up for sale She was also knowledgeable enough to suggest a fix on the sensors that I really appreciated. It allowed me to be proactive. If I could give her 10 stars I would!

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A Response from: Dan

Thank you, Laurie, for choosing Precision Garage Doors and for taking the time to write a review. I'm glad to hear that Cori went above and beyond your expectations and provided you with service deserving of ten stars! We appreciate your business and look forward to assisting you again in the future should you require our services.

Service Provided:
Garage Door Repair

Review:

Chuck, was very professional and fixed our problem with the garage door opener. Works great.

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A Response from: Dan

Thank you, Dorothy, for choosing Precision Garage Doors and for your five star review! I'm glad to hear Chuck was able to resolve the issue with your garage door accurately and professionally.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Cory Merkel was excellent. Called in the morning and got service before lunch.

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A Response from: Dan

Thank you, Steve, for choosing Precision Garage Doors and for your review of Cori. Happy to know our team was able to provide you with fast, friendly service!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Called for a tech to investigate a new noise on our garage door opener. Chain was out of wack. Cori came out right on time and adjusted the chain tension. She also addressed several options moving forward as the opener is over 20 years old. I appreciate the professional honesty and will definately call again when other issues arise. Tom DiPuma

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A Response from: Dan

Thank you, Tom and Susan, for taking the time to leave us your 5-star review and letting me know that Cori provided you with professional and honest service. I'm glad to hear that she took the time to explain and address several options for future repairs should the need arise. We look forward to providing you with all your garage door service needs!

Service Provided:
Garage Door Repair

Review:

Needed repairs for broken spring, and the workmenship was done extremely well and quick. Has the technician was inspecting the cables and rollers. We discussed replacing them and installing a new garage door opener with the battery back up. Damon did an extremely great job and was very kind and knowledgeable to the questions I asked. I would recommend precision garage doors to anyone looking for one or general repairs and ask for Damon to do the install or repair work. Very satisfied, Five Stars!!!!!

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A Response from: Dan

Thank you, Magno, for your 5-star review and for taking the time to let me know how satisfied you were with the service Damon provided. It's good to know he did a great job and you found him to be very kind and knowledgeable. We appreciate your willingness to recommend Precision Garage Door and Damon. We look forward to always servicing your garage door!

Damon Burke Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Damon Burke
Review:

I was able to easily schedule an appointment online. The representative (Corey) arrived on time and explained everything clearly. She suggested some preventative maintenance items for the near and long term future, Great experience!!!

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A Response from: Dan

Thank you, David, for letting us know you had a great experience! It's good to know you were able to easily schedule an online appointment and that Cori arrived on time, explained everything clearly and gave you advice on future maintenance. We appreciate your business and look forward to servicing your garage door when the need arises.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

prompt and excellent service from Connor Scott. Thanks

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A Response from: Dan

Thank you, Robert, for taking the time to leave us your 5-star review. I'm pleased to hear that Conner provided you with prompt and excellent service. We appreciate your business and always look forward to servicing your garage door.

Conner Scott Service Provided:
Garage Door Repair

Technician: Conner Scott
Review:

WE CHOSE YOU BEFORE BECAUSE OF THE TIMELYNESS OF THE VISIT EVEN ON A WEEKEND AND THE KNOWLEDGE OF YOUR TECS AND THEIR FRIENDLYNESS AND BEING SO GOOD IN EXPLAINING WHAT THEY SUGGESTED TO SOLVE THE PROBLEM AT .HAND. CREESE WAS VERY GOOD AT THE JOB AND FINISHED QUICKLY IN REPAIRING THE PROBLEM AND IN COMPLETING THE JOB. I WILL CHOOSE YOUR COMPANY AGAIN AND RECOMMEND YOU TO OUR FRIENDS AND NEIGHBORS. HOWARD NEWCOMER

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A Response from: Dan

Thank you, Howard, for always trusting in Precision Garage Door to provide you with great service. It's good to know you found Reece to be very good at the job and quickly finished the repairs. We appreciate your willingness to use us again and recommend us to friends and neighbors!

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

Even though my garage door was sometimes malfunctioning, it wasn't allways (which I find mighty strange!) Naturally when Damon arrived the opener worked like a charm 8 times in a row. He said to wait until something really is broken and call again. Where else can you find such honesty? Precision Garage Door Service will be my only garage door provider!

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A Response from: Dan

Thank you, Regis, for choosing Precision Garage Door and for taking the time to give us your 5-star review. I'm pleased to hear we have gained you as one of our valued customers due to the service Damon provided. We look forward to providing you with great service in the future!

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

My garage door's torsion spring broke late Friday night. I put in a service request that night, and by noon Saturday the springs were replaced. Thank you, Reece, for your timely arrival and expert workmanship!

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A Response from: Dan

Thank you, Mark, for taking the time to give us your 5-star review. It's good to know Reece provided you with a timely arrival and expert workmanship while he replaced your springs. We appreciate your business!

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Reece Cramer
Review:

I have used Precision before for another issue with our garage door. They scheduled me right away, resolved the issue immediately, and were fair with pricing for the repair that was needed. Would absolutely recommend them!

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A Response from: Dan

Thank you, Lauren, for always trusting in Precision Garage Door for all your repair needs. I'm pleased to hear we always get you on the schedule right away and resolve the issue immediately with a fair price. We appreciate your willingness to highly recommend us to others and always look forward to servicing your garage door.

Damon Burke Service Provided:
Garage Door Opener Repair

Technician: Damon Burke
Review:

Our technician, Timothy, was very knowledgeable and friendly and had our issue fixed in no time at all! Always have a positive experience with this company!

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A Response from: Dan

Thank you, Karen, for always trusting in Precision Garage Door! I'm pleased to hear Tim provided your with knowledgeable and friendly service and that you always have a positive experience with us. We appreciate your review and your business.

Tim Kronenberger Service Provided:
Garage Door Repair

Assistant Manager: Tim Kronenberger
Review:

Damon was extremely professional and experienced. He evaluated the problem with my garage door opener and provided very helpful recommendations. He completed the job in a timely manner.

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A Response from: Dan

Thank you, Patty, for taking the time to give us your review. I'm pleased to hear you found Damon to be extremely professional and experienced, and also provided you with helpful recommendations while completing the job in a timely manner. We appreciate your trust in Precision Garage Door and look forward to servicing all your garage door repairs in the future.

Damon Burke Service Provided:
Garage Door Opener Repair

Product:
Cables

Technician: Damon Burke
Review:

Conner Scott was very knowledgeable and was able to diagnose and fix the problem with both garage doors.

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A Response from: Dan

Thank you, Joseph, for taking the time to let me know Conner provided you with knowledgeable service and was able to quickly diagnose and fix the problem with both your garage doors. We appreciate your business and look forward to helping you with all your garage door repairs in the future.

Conner Scott Service Provided:
Garage Door Repair

Technician: Conner Scott
Review:

Highly Recommended! The staff from the Imperial, PA site is great. Cori M. made choosing and purchasing the garage door a breeze, Tom provided updates with the door's arrival, John of S&R and Kimberly S. assisted in setting up the date for the installation and Justin W. and Aurelio S. installed and ensured the operations of the new garage doors. Everyone was friendly, helpful, courteous, respectful and professional. The doors look great and operate perfectly. I recommend Precision to everyone. This is the business model all other establishments should strive for.

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A Response from: Dan

Thank you, Scott, for your willingness to highly recommend Precision! I'm pleased to hear you received great customer service from the time you came into the showroom through the installation of your new door; and that everyone you dealt with was friendly, helpful, courteous, respectful and professional! We do value our employees and it's good to know they pass that on to our customers! We know you will enjoy your new door for many years and look forward to helping you with any garage door issue in the future.

Aurelio Santucci Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Aurelio Santucci
Review:

Technician George Ramey provided excellent customer service, was very professional, courteous and knowledgeable. He was also very pleasant. He repaired my garage door opener and light, answered all of my questions and gave me several helpful recommendations. He is the reason that I will call Precision Garage Service again when I need additional service. Ann Rucker

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A Response from: Dan

Thank you, Ann, for choosing Precision Garage Door. I'm pleased to hear we have gained you as one of our valued customers due to the fact that George provided you with excellent service; was very professional, courteous and knowledgeable. We appreciate your business and look forward to servicing your garage door in the future.

George Ramey Service Provided:
Garage Door Opener Repair

Lead Technician: George Ramey
Review:

Cori is very professional and knowledgeable. She answered all my questions. She did a great job! Highly recommend.

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A Response from: Dan

Thank you, Melissa, for letting me know Cori provided you with professional and knowledgeable service and that you would highly recommend her and Precision. We appreciate your business!

Service Provided:
Garage Door Opener Install

Review:

I had my garage door spring break in the morning. I called and made an appointment for that day. Tech George Ramsey came to the house. Tech Ramsey gave us several options. We went with a completely new garage door system. Thanks Craig

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A Response from: Dan

Thank you, Craig, for using Precision Garage Door for your recent repair. It's good to know you were able to get an appointment the same day and that George provided you with good service. We appreciate your business and look forward to servicing your garage in the future.

George Ramey Service Provided:
Install Garage Doors

Product:
Garage Doors

Lead Technician: George Ramey
Review:

Conner did a great job at servicing our older garage door opener. All we really needed was to get it working properly again, and Conner went the extra mile to notice that the safety cables were frayed and would need replaced, as they were a potentially dangerous. All in all, he was thorough, friendly, and professional. Would recommend.

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A Response from: Dan

Thank you, Paul, for taking the time to let me know Conner provided you with great service, and was thorough, friendly and professional. We appreciate your willingness to recommend Conner and Precision to others and look forward to servicing all your garage door needs in the future.

Conner Scott Service Provided:
Garage Door Opener Repair

Product:
Cables

Technician: Conner Scott
Review:

Reece, the Precision Installer, did a great job installing my new opener. He explained to me my options, and answered all my questions. I am happy with my new opener and the service that I received.

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A Response from: Dan

Thank you, Bob, for taking the time to let me know Reece did a great job installing your new opener, that he explained all your options, and answered all your questions. It's good to know you are happy with the opener and the service you received! We appreciate your business and look forward to servicing your garage door in the future.

Reece Cramer Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Reece Cramer
Review:

So unexpectedly the garage door slammed as I pushed the button to close the door, wasn't sure what was happening. Then I saw the broken cable. A friend told me of Precision immediately and I remember seeing the commercials. The service was easy to schedule online and Tim Kronenberger called to say he was on his way---actually earlier than expected which was great. He was friendly and efficient and surveyed and addressed the necessary repairs needed. We decided on new cables and springs on both sides of the door. The repair was done quickly and all works great. I was glad I used Precision.

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A Response from: Dan

Thank you, Diane, for choosing Precision Garage Door and for taking the time to give us your review. I'm pleased to hear you found the online scheduling convenient and that Tim provided you with friendly and efficient service. It's good to know the repairs were done quickly and all works great. We look forward to servicing your garage door again, should the need arise.

Tim Kronenberger Service Provided:
Garage Door Repair

Product:
Cables

Assistant Manager: Tim Kronenberger
1 2 3 4 5
Date: 05/29/2024
Garage Door Repair
,
Review:

Thank you once again for your excellent service. Cori Merkel repaired my door. Cori is both respectful and professional. I’ve always had 5 star service from Precision Door and today is no exception. I highly recommend your company to others.

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A Response from: Dan

Thank you, Daniel, for continuing to trust Precision Garage Doors with all your garage door needs. I'm glad to know that Cori, and our past technicians, have always met your expectations for service and are representative of the five star service we strive to deliver to our customers. Your business and recommendations to other are always appreciated. We look forward to assisting you whenever our services are next needed!

Service Provided:
Garage Door Repair

Review:

This was my first experience using Precision Doors. The ease of scheduling and appointment, getting a text with the picture if my technician and a little about her was great. Cori was punctual and kept us posted along the way. She was quick and effective. I will recommend this company to anyone and will definitely use them in the future.

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A Response from: Dan

Thank you, Kimberly, for choosing Precision Garage Doors and for taking the time to write a review. It's great to hear that everything met your expectations from booking all the way through to getting your door repaired. I'm glad that Cori stayed in contact with you throughout the process and performed her work efficiently. Your business and recommendation are much appreciated!

Service Provided:
Garage Door Repair

Product:
Springs

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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126
Precision Garage Door Service of Washington County
Office: (412) 387-7802
453 Valley Brook Rd
Ste 700

McMurray, PA 15317