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Read what people are saying
about Precision Garage Door

Precision Garage Door of Pittsburgh
has received 4245 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Have used Precision for many, many years. Now that I am a widow, it's much more important I have someone I can really rely on. Tim was very courteous and polite. He answered all my questions (and there were many). He was very knowledgeable and did an excellent job in stalling my new garage door opener.

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A Response from: Dan

Thank you for being a valued Precision Garage Door customer! It's good to know you we have always been reliable when you are in need of garage door repairs. I'm pleased to hear that Tim recently provided you with courteous and polite service and did an excellent job installing your new opener. We appreciate your business and are always here for all your garage door needs.

Tim Kronenberger Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Assistant Manager: Tim Kronenberger
Review:

Reese was awesome!

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A Response from: Dan

Thank you, Bernie, for choosing Precision Garage Door. I appreciate you taking the time to let me know Reece provided you with awesome service. We appreciate your 5 star review and are here for all your garage door needs in the future.

Reece Cramer Service Provided:
Garage Door Opener Repair

Technician: Reece Cramer
Review:

Quick service, friendly service.

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A Response from: Dan

Thank you, Sherry, for trusting in Precision Garage Door for all your garage door repairs. We appreciate the 5 star review and you taking the time to let us know we always provide you with quick and friendly service! Thank you for your business.

Tim Kronenberger Service Provided:
Garage Door Repair

Assistant Manager: Tim Kronenberger
Review:

What a wonderful surprise, Damon addressed questions well and performed an exceptional job. I am very pleased! He represented Precision exceptionally well, I highly recommend him and the company. Lawrence Sutton

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A Response from: Dan

Thank you, Lawrence, for choosing Precision Garage Door and for taking the time to let me know you were pleased with your service call. I'm glad to hear Damon represented us exceptionally well and provided you with excellent service! We appreciate your willingness to highly recommend us to others and look forward to providing you with all your garage door service in the future.

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

I had made an appointment with Precision on 7/22 for service on my Keyless unit which was not working. George Ramey contacted me twice in the am to advise me when he would arrive. He was so professional and friendly and quickly determined that unit had corroded battery terminal. I approved the new unit to be installed. He quickly replaced the unit and did a safety check on my garage door, cables and door opener.

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A Response from: Dan

Thank you, Diane, for choosing Precision Garage Door and for taking the time to give us your review. I'm pleased to hear that George provided you with prompt, professional and friendly service. We appreciate your business and look forward to providing you with all your garage door service needs.

George Ramey Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Lead Technician: George Ramey
Review:

Dan was fantastic. Knew exactly what the problem was and fixed it immediately. This is the second time Dan did work here and he really is very professional and courteous. Thank you again for such great service.

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A Response from: Dan

Thank you, Katherine, for always trusting in Precision Garage Door for your repairs. I'm pleased to hear Damon provided you with fantastic service. We appreciate your business and always look forward to servicing all your garage door needs.

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

Service

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A Response from: Dan

Thank you, Jack, for choosing Precision Garage Door and for giving us your 5 star rating! We appreciate your business.

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Technician: Reece Cramer
Review:

George was on time, quick replacement of springs and very informative and communicative about what he was doing.

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A Response from: Dan

Thank you, Michael, for taking the time to leave us your 5 star review. It's good to know George was on time, quickly replaced your springs, and was informative and communicative about the service he was doing. We appreciate your business and look forward to servicing your garage door in the future.

George Ramey Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Lead Technician: George Ramey
Review:

Tim was on time and quickly determined the problems and condition of my doors. He explained what could be done and showed me my options and cost choices. We agreed and he went to work knowing what he was doing. When he was done he explained the features of my door openers and how to operate them. Very satisfied Don

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A Response from: Dan

Thank you, Don, for taking the time to let me know Tim provided you with great service, as well as took the time to show you all the options and explained the features of your new openers. I'm pleased to hear you were very satisfied and we are here for all your garage door needs in the future.

Tim Kronenberger Service Provided:
Garage Door Opener Install

Assistant Manager: Tim Kronenberger
Review:

You technician Damon Blake was obviously extremely knowledgeable and took care of all of our needs without hesitation.

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A Response from: Dan

Thank you, Gerald, for choosing Precision Garage Door and for letting me know that Damon provided you with knowledgeable service. We appreciate your 5 star review!

Damon Burke Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Damon Burke
Review:

Absolutely wonderful experience with these guys!! We needed a whole new opener and a rail for both garage doors, and Damon conquered everything in one visit! Damon is quite literally the best!

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A Response from: Dan

Thank you, Ashley, for choosing Precision Garage Door. I'm pleased to hear you had an absolutely wonderful experience with us, and that Damon provided you with great service while installing your new openers. We appreciate your business and look forward to servicing your garage door in the future.

Damon Burke Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Damon Burke
Review:

Installer was very friendly and professional. Was able to get our new garage opener in one day. Would recommend you to anyone.

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A Response from: Dan

Thank you, Steve, for giving us your 5 star review. I'm pleased to hear that Damon provided you with friendly and professional service. We appreciate your business and your willingness to recommend us to others.

Damon Burke Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Damon Burke
Review:

Reece Cramer installed our new garage door opener. He was very knowledgeable, courteous and prompt. We are seniors and he explained all the different features of the opener and helped set up the WiFi. He went above and beyond to make sure we were satisfied. I would say he is a very valuable employee representing your company. Thanks Reece it was appreciated!

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A Response from: Dan

Thank you, Paul, for taking the time to let me know that Reece provided you with knowledgeable, courteous and prompt service all while taking the time to go above and beyond to make sure you were satisfied. We appreciate your business and your 5 star review!

Reece Cramer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Reece Cramer
Review:

Service was excellent . Technician was very professional and informative related to services provided.

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A Response from: Dan

Thank you, Mike, for taking the time to give us your 5 star review and for letting me know George provided you with excellent, professional and informative service! We appreciate your business and look forward to providing you with all your garage door service.

George Ramey Service Provided:
Garage Door Opener Repair

Lead Technician: George Ramey
Review:

Damon arrived when he said he would, was very polite and professional, and fixed our problem very quickly. He took the time to explain some other basic operational stuff about how the system works, so I would know for the next time. Overall an outstanding experience with Damon and Precision.

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A Response from: Dan

Thank you, Gerry, for choosing Precision Garage Door and for taking the time to give us your 5 star review. I'm glad to hear Damon arrived on time, was polite and professional, fixed your problem quickly and took the time to explain some operational stuff. We appreciate your business and look forward to providing you with outstanding service in the future!

Damon Burke Service Provided:
Garage Door Repair

Technician: Damon Burke
Review:

Very happy with service and technician Tim. Quick service a knowledgeable staff. Will call again for any garage door needs. Thank you.

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A Response from: Dan

Thank you, Rachel, for choosing Precision Garage Door. I'm pleased to hear you were very happy with Tim's knowledgeable service and that we have gained you as one of our valued customers! We look forward to servicing your garage door in the future.

Tim Kronenberger Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Assistant Manager: Tim Kronenberger
Review:

Great service!

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A Response from: Dan

Thank you, Frank, for choosing Precision Garage Door and for taking the time to let me know Chuck provided you with great service. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Timothy was prompt, courteous. Seemed very knowledgeable. After his inspection, he explained the options available. He had needed parts on hand. Work was done efficiently. And best of all, the garage door now runs very smoothly!

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A Response from: Dan

Thank you, Susanne, for choosing Precision Garage Door and for taking the time to give us your 5 star review. I'm pleased to hear that Timothy provided you with prompt, courteous and knowledgeable service; and that he took the time to explain all your options and efficiently completed your repair on the spot. It's good to know your door now runs smoother than ever and we look forward to provided you with any future service on your garage door.

Tim Kronenberger Service Provided:
Garage Door Repair

Product:
Rollers

Assistant Manager: Tim Kronenberger
Review:

The spring broke on our garage door on a Saturday afternoon, trapping my car in the garage. We called Precision’s emergency line and they were able to make us an appointment for Monday afternoon however, because the technician was available earlier, he came and took care of the problem five hours earlier than expected. He was knowledgeable and the process was simple.

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A Response from: Dan

Thank you, Josh, for choosing Precision Garage Door and for taking the time to give us your 5 star review. It's good to know we were able to provide you with earlier service and that you found George to be knowledgeable in fixing your problem. We appreciate your business and look forward to servicing your garage door in the future.

George Ramey Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Lead Technician: George Ramey
Review:

technician was pleasant and professional. I was able to purchase and have a new motor with battery backup on the spot after it was determined that the motor for the garage door I had wasnt able to support a battery backup.

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A Response from: Dan

Thank you, John, for taking the time to let me know that Reece provided you with pleasant and professional service. It's good to know we were able to provide you with a new motor on the spot. We appreciate your business and look forward to providing you with garage door service in the future.

Reece Cramer Service Provided:
Garage Door Opener Install

Technician: Reece Cramer
Review:

Chuck was super! He let me know when he would get here and was very clear about what was needed and what the cost would be. He worked quickly and efficiently and then carefully explained new products and how to use! Will recommend to all!

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A Response from: Dan

Thank you, Rita, for taking the time to give us your 5 star review. I'm pleased to here that Chuck provided you with great service and also took the time to clearly explain the cost and the functions of your new opener. We appreciate your business and look forward to servicing your garage door in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

A decade ago your company worked on my parents' garage doors and they left me a company card with a note highly recommending the company. Fortunately,I kept that card and phoned yesterday for service on frayed cables and to have a full check of all parts including our automatic lifter. Reece Cramer was the employee who worked on our older garage door fixing cables and replacing the brackets that pull them. He thoroughly checked all elements of this older door, worked hard when he discovered major brackets were also about to break and has all components working silently and swiftly. Reece is an excellent representative and he explained he had chosen Precision Door Service to work for because of its reputation and he was proud to be an employee.

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A Response from: Dan

Thank you, Richard, for always trusting in Precision Garage Door for all your garage door repair needs. I'm pleased to hear that you were happy with the work that Reece recently completed on your garage door, we do value our employees and it shows in the great service that they provide to all our customers. We appreciate your business and always look forward to providing you with all your garage door needs.

Reece Cramer Service Provided:
Garage Door Repair

Technician: Reece Cramer
Review:

We had your technician out to do a checkup today. We used your ad for the 39.95 promotional fee. He spent 5 minutes tops doing the service. Okay, everything seemed to be functioning properly. So, when it came to pay he informed me that there was a $20 surcharge. I asked for what. He said everybody charges a surcharge. I told him I’m not paying it. If you are going to add a surcharge, it should be noted in your ad or when the appointment is made. NOT good business!

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A Response from: Dan

Thank you, Doug, for bringing this to my attention. I do see that you were refunded the $20 surcharge, so you only paid the $39.95 discounted service fee. We do apologize for any inconvenience and thank you for using Precision Garage Door.

Service Provided:
Garage Door Repair

Review:

This is the second time I have used them and I highly recommend. Very quick response time. I called and someone arrived within just a few hours.Techs were very professional and courteous. Took the time to explain everything.

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A Response from: Dan

Thank you, Nicki, for continuing to trust Precision Garage Doors for all your garage door needs. I'm glad Aurelio was able to provide you with the kind of efficient and personable service you've come to expect from us. We appreciate your business and your five star review!

Aurelio Santucci Service Provided:
Garage Door Repair

Door Installer: Aurelio Santucci
Review:

Highly recommend Precision Garage Door. The customer service was easy and convenient. They were able to schedule our repairs with 24 hours. Reece Cramer was an excellent technician, he was on time, very knowledgeable and provided a thorough explanation in answering all our questions.

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A Response from: Dan

Thank you, Jennifer, for choosing Precision Garage Doors and for taking the time to write a review about your experience. It's good to hear that Reece was able to provide you with five star service!

Reece Cramer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Reece Cramer
Review:

Had first door replaced in October of 2023. Second door replaced 6/28/24. Couldn't be more pleased with quality of materials, and professionalism of both technicians. (Connor and Korey) Thanks for your kind and courteous help. Will recommend to anyone who needs garage door service.

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A Response from: Dan

Thank you, Jim, for continuing to trust Precision Garage Doors for your garage door service needs. I'm glad to hear that your experiences with Conner and Cori were both positive ones. Your five star review and future recommendations are much appreciated!

Conner Scott Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Conner Scott
Review:

Aurelio Santucci was my installer. Installed two doors for me Really a nice guy and paid a lot of attention to detail. Always kept the work area clean and most of all free from screws and bolts Liked Precesion door ever since i had a service call on previous doors

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A Response from: Dan

Thank you, James, for continuing to trust Precision Garage Doors for all your garage door needs. It's great to hear that you were happy with the work Aurelio did installing your new garage doors. We value your business and appreciate you taking the time to write a five star review about your experience. I hope you enjoy your new doors for many years to come!

Aurelio Santucci Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Aurelio Santucci
Review:

I called for a preventative maintenance check on my door/opener. The tech (George Ramey) came and did a GREAT job. Excellent communication about his arrival time, fast, efficient work, detailed explanation; who could ask for anything more? I will always use Precision for my door service work!

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A Response from: Dan

Thank you, Dave, for choosing Precision Garage Door. I'm glad to hear George provided you with great service and that we have gained you as one of our valued customers!

George Ramey Service Provided:
Garage Door Repair

Lead Technician: George Ramey
Review:

I got fast, courteous and competent help in fixing the "reconnect the door to the mechanical component " so the door would go up and down with a push of a button. I had disconnected the control mechanism when I had a power outage. Connor also replaced frayed cables.

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A Response from: Dan

Thank you, Marie, for choosing Precision Garage Door. I'm glad to hear Conner provided you with fast, courteous and competent service while repairing your garage door. We appreciate your business and look forward to providing you with any of your garage door needs in the future.

Conner Scott Service Provided:
Garage Door Repair

Product:
Cables

Technician: Conner Scott
Review:

Chuck just left and did a very fast and professional job considering how hot it was today. He came when promised and explained everything he fixed or replaced. Thanks again, Thomas a. Barrett

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A Response from: Dan

Thank you, Thomas, for being a valued Precision Garage Door customer and for taking the time to let me know Chuck did a very fast and professional job and explained everything he fixed or replaced. We appreciate your business and always look forward to servicing your garage door.

Service Provided:
Broken Garage Door Spring Repair

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Allegheny County

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Greene & Fayette County

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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126
Precision Garage Door Service of Washington County
Office: (412) 387-7802
453 Valley Brook Rd
Ste 700

McMurray, PA 15317