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Chuck Phillips

Chuck Phillips
Technician
Reviews: 53
Average: 4.89 stars
Background: 2/7/2022
Drug Test: 2/7/2022
Chuck Phillips has received 53 reviews, averaging 4.89 Stars:
1 2 3 4 5

Chuck Phillips's Bio:

Hi there. I’m Chuck, father of two beautiful daughters. We love to play video games together. I also love playing air soft and messing around with my RC cars. I grew up in the garage door industry and have been servicing them for 20 plus years. I’ll be happy to fix your doors and/or openers.

Review:

Great service!

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A Response from: Dan

Thank you, Frank, for choosing Precision Garage Door and for taking the time to let me know Chuck provided you with great service. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Chuck was super! He let me know when he would get here and was very clear about what was needed and what the cost would be. He worked quickly and efficiently and then carefully explained new products and how to use! Will recommend to all!

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A Response from: Dan

Thank you, Rita, for taking the time to give us your 5 star review. I'm pleased to here that Chuck provided you with great service and also took the time to clearly explain the cost and the functions of your new opener. We appreciate your business and look forward to servicing your garage door in the future.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We had your technician out to do a checkup today. We used your ad for the 39.95 promotional fee. He spent 5 minutes tops doing the service. Okay, everything seemed to be functioning properly. So, when it came to pay he informed me that there was a $20 surcharge. I asked for what. He said everybody charges a surcharge. I told him I’m not paying it. If you are going to add a surcharge, it should be noted in your ad or when the appointment is made. NOT good business!

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A Response from: Dan

Thank you, Doug, for bringing this to my attention. I do see that you were refunded the $20 surcharge, so you only paid the $39.95 discounted service fee. We do apologize for any inconvenience and thank you for using Precision Garage Door.

Service Provided:
Garage Door Repair

Review:

Chuck just left and did a very fast and professional job considering how hot it was today. He came when promised and explained everything he fixed or replaced. Thanks again, Thomas a. Barrett

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A Response from: Dan

Thank you, Thomas, for being a valued Precision Garage Door customer and for taking the time to let me know Chuck did a very fast and professional job and explained everything he fixed or replaced. We appreciate your business and always look forward to servicing your garage door.

Service Provided:
Broken Garage Door Spring Repair

Review:

Chuck, was very professional and fixed our problem with the garage door opener. Works great.

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A Response from: Dan

Thank you, Dorothy, for choosing Precision Garage Doors and for your five star review! I'm glad to hear Chuck was able to resolve the issue with your garage door accurately and professionally.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

We had 2 doors that needed fixed. One had a broken cable and spring and the other just didn't work. Chuck diagnosed that it was the sensors. He replaced them and within a 1/2 hour, he had the door that I thought was the harder fix, fixed first. He then replaced cables and springs on the other door. In a little more than 1 hour, he had both doors fixed.

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A Response from: Dan

Thank you, Steve, for letting me know that Chuck was able to provide you with quick service on both your garage doors! We appreciate your 5 star review and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Chuck was here in the timeline expected. He was courteous. He answered my questions. Most importantly he repaired the door and now I have the peace of mind to be able to close the door and secure my car and belongings inside my garage again. Thank you, Chuck!

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A Response from: Dan

Thank you, Ann, for choosing Precision Garage Door. I appreciate you letting me know that Chuck was on time, courteous and answered all your questions while repairing your garage door. Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Extremely prompt, efficient and courteous service!

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A Response from: Dan

Thank you, Ted, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Chuck recently provided you with prompt, efficient and courteous service! We appreciate your business and always look forward to servicing all your garage door needs.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I have never used anyone else!!! There the BEST TYSM

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A Response from: Dan

Thank you, Iris, for being a valued Precision Garage Door customer and for taking the time to give us your 5 star review. It's good to know you always receive the best service from us! We appreciate your business and always look forward to servicing all your garage door needs.

Service Provided:
Garage Door Repair

Review:

Had malfunctioning.garage door opener stopped working. The technician quickly assessed my situation made some adjustments and repaired my opener. Suggested a few updates to make operation smoother. When finances allow I'd like to get the same tech back. 85$ and I'm happy.

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A Response from: Dan

Thank you, William, for choosing Precision Garage Doors and for taking the time to give us your review. I'm glad you are happy with the service Chuck provided and we have gained you as one of our valued customers. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Opener Repair

Review:

TECHNICIAN VERY KNOWLEDGEABLE. CHAIN DRIVEN OPENER BROKE YESTERDAY. TECHNICIAN INSTALLED A NEW BELT-DRIVEN OPENER WITH VERY LITTLE DIFFICULTY. WAS HERE AT APPOINTED TIME.

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A Response from: Dan

Thank you, Barbara, for choosing Precision Garage Door and for taking the time to let me know that Chuck provided you with prompt and knowledgeable service while installing your new opener. We appreciate your business and look forward to servicing all your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Service technician was nice and knowledgeable, and identified the issue immediately. I was able to schedule a same-day service call and now the garage door opener works better than ever!

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A Response from: Dan

Thank you, Michele, for choosing Precision Garage Door and for taking the time to let me know Chuck provided you with quick, knowledgeable service. I'm glad to hear you were able to get same day service and that your opener is now working better than ever. Please give us a call for all your garage door needs in the future!

Service Provided:
Garage Door Opener Repair

Review:

Precision did a great job repairing our garage door. We purchased from them around 2017 and this was our first repair. They were prompt and communicative with the appointment.

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A Response from: Dan

Thank you, Kathy, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear Chuck provided you with great service, and that you have not needed any repairs since we installed the door in 2017! We appreciate your business and always look forward to servicing your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Review:

Service was guick and professionaly completed. Good job.

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A Response from: Dan

Thank you, Richard, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck provided you with quick, professional service, and did a good job! We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

First I'm sorry it's taken me this long to get you a very well deserve super great Review, Your Technician Chuck Phillips, was just outstanding, he had no problems answering any questions, made sure we understood everything he was going to do, did just what he said needed done and even cleaned up any mess he might have made, He made sure we were comfortable with things before he left, I highly recommend Precision Door Service to anyone that needs garage door fix. I thank you so very much Brenda Salopek

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A Response from: Dan

Thank you, Brenda, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck provided you with outstanding service and we have gained you as one of our valued customers. We appreciate your willingness to highly recommend us to others and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fast and efficient!! I always use Precision Door!!

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A Response from: Dan

Thank you, Michelle, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear we always provide you with fast and efficient service! We appreciate your business and always look forward to servicing all your garage door needs.

Service Provided:
Garage Door Repair

Review:

There’s only one thing to say, Chuck was great ???? Very professional, explained all functions of the garage opener, Clean up after installation.

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A Response from: Dan

Thank you, Joseph, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Chuck provided you with great service and explained all the functions of your new opener. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

The appointment was easy to make. The technician arrived early after calling to make sure it was acceptable. He was professional, friendly and provided the needed services in a timely manner. He gave us a full explanation regarding setting the unit password, etc... I have dealt with Precission, in the past, and will continue to do so in the future.

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A Response from: Dan

Thank you, Jerry, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear that Chuck provided you with professional and friendly service. We appreciate your business and always look forward to servicing all your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great work! Communication is excellent, with text messages confirming the appointment time and job completion. Chuck arrived as scheduled and soon had my garage door working again. He was friendly, knowledgeable, and efficient. I absolutely recommend Precision.

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A Response from: Dan

Thank you, Roberta, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Chuck provided you with great service. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

August 10, 2023 I thank Jessica for answering my phone call and sending Chuck Phillips to service my broken door. When he arrived, he politely listened to and answered my questions. With his job experience, Chuck knew what he had to do. After the Safety Checklist was done and being the professional he is, Chuck wasted no time in completing the repair to the door. When he was done, he took the time to review with me what was involved in its repair. Before Chuck left, he explained to me what I needed to do should I have future questions. Thank you! My Google search had Precision Garage Door at the top of my list. Your 24/7 call answering and same day repair was right on! Once again, thank you!

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A Response from: Dan

Thank you, Michael, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were satisfied with the service that Chuck provided for you and that we have gained you as one of our valued customers! We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

showed up on time friendly & efficient

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A Response from: Dan

Thank you, Linda, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Chuck was on time and provided you with friendly, efficient service. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Chuck the technician was nice and professional and knew the product and made suggestions and helped with new rollers installed.

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A Response from: Dan

Thank you, Jim, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck provided you with great service. We appreciate your business and look forward to servicing all your garage door needs in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Chuck was very courteous professional and highly knowledgeable! Thanks !

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A Response from: Dan

Thank you, Pradeep, for choosing Precision Garage Door and for taking the time to let me know Chuck provided you with courteous, professional and highly knowledgeable service! Please give us a call for all your garage door needs in the future.

Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

Nick did a great job evaluating both the door and the door opener, and only needed to perform routine maintenance on the door itself. The best part of the visit is that he did not try to sell me unnecessary things. I am a satisfied new customer and will be a return customer when needed.

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Service Provided:
Garage Door Opener Repair

*Esta reseña fue traducida del inglés
Review:

The spring broke on my door in the evening, called Precision and they got me an appointment the next day in the am. Chuck Phillips arrived at the earliest time frame given. He inspected the door and did not try to push me into anything that was not needed. He answered all my questions and was very professional. He also knew that my rollers were bad and needed replaced. I know this was not something he was just trying to up sale, because he asked me if the door sounded like a roller coaster clicking and it was. The door is very quiet now. Was very happy with the service and would recommend and use again.

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A Response from: Dan

Thank you, Annette, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you were very happy with the service that Chuck provided for you and that we gained you as one of our valued customers! We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technician able to close door until required part arrives. Very professional.

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A Response from: Dan

Thank you, Elizabeth, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck was able to secure your door for you. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Courteous, patient, knowledgeable, timely… I can't applaud enough our technician and our whole experience with Precision!

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A Response from: Dan

Thank you, Zack, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear you received courteous, patient, timely and knowledgeable service from Chuck. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service. Honors the warranty on the product.

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A Response from: Dan

Thank you, Arthur, for being a valued Precision Garage Door customer and for taking the time to give us your review. I'm glad to hear we always provide you with excellent service. We appreciate your business and always look forward to servicing all your garage door needs.

Service Provided:
Broken Garage Door Spring Repair

Review:

The technician arrived early, was very friendly, and professional. His work was performed in a timely manner and he actually helped me select the best coupon ( which was in The Clipper Magazine) to use towards my final bill. Will definitely use this company again. Thank you for such great service.

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A Response from: Dan

Thank you, Mary Anne, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Chuck provided you with friendly, professional service and that we have gained you as one of our valued customers. We appreciate your business and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

Review:

Chuck and George did an outstanding job replacing our broken spring. They explained our repair options fairly. We would recommend replacing them and Precision Garage Door!

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A Response from: Dan

Thank you, Tom, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear Chuck and George provided you with outstanding service. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.

Service Provided:
Garage Door Repair

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Precision Garage Door Service
Office: (412) 307-4481
8179 Steubenville Pike
Imperial, PA 15126
Precision Garage Door Service of Washington County
Office: (412) 387-7802
453 Valley Brook Rd
Ste 700

McMurray, PA 15317