Bill Jack
Average: 4.94 stars
Bill Jack's Bio:
I was trained by Precision as a Service Technician and Installer, working in that capacity for three years before sliding into the Door Design Consultant position. I've been graced with two amazing young sons. I enjoy Golf, Camping with family, Fishing and other outdoor activities. Fishing and other outdoor activities.
McKeesport, PA
McKeesport, PA
The technician and service were outstanding. Bill diagnosed my garage problem, gave me repair options and prices, fixed it expeditiously and competently, and now the door works. I will use you in the future and recommend Precision to others. I also liked the way you emailed pictures and names of the technicians so the customer knows who to expect-what a great idea!
- becky MCholme
Product:
Pittsburgh, PA
MICHAEL WAS A GREAT INSTALLER AND EXPLAINED THE DOORS OPERATION WELL. I AM A LITTLE DISAPPOINTED WITH THE APPEARANCE OF THE TOP PANEL, AS THERE IS AN IMBALANCE BETWEEN THE SIZE OF THAT PANEL AND PANEL BELOW.
- KIM
WE ASSURE YOU THAT THE DIFFERENCE IN PANEL SIZES ARE DUE TO THE OPENING SIZE AND WHAT PROPER DOOR SIZE USED TO ACQUIRE AN ACCURATE FIT.
Product:
Pittsburgh, PA
I was very impressed with the technician with the professionalism from the time he called until he departed from my home. If anyone needs your service I will be more than happy to refer your company. Thank you and have a bless New Year.
- michael harrell
Product:
Wexford, PA
I was very happy with Precision
- Kathleen Davis
Product:
Gibsonia, PA
Excellent service! Easy to obtain an appointment, service tech on time, polite and skilled. Would definitely call you again and recommend to a neighbor or friend. Thank you.
- Patrick Scanlon
Product:
Monessen, PA
Replaced circuit board. great job fast, courteous, no problems. Thanks. Al
- Alfred Mazzie
Product:
Connoquenessing, PA
I needed a garage door torsion spring replaced in the home that my wife and I purchased in July. I contacted Precision and scheduled an appointment, which they were very accommodating. The woman that scheduled the appointment was very friendly and covered everything that I needed. The day prior to I was sent an email with the technician's name and bio so I know who to expect at my home(nice touch). Our technician (Bill Jack) called before hand to let us know he would be there in 20-30 minutes. Bill was very knowledgeable and professional throughout the process. He really took the time to make sure that my wife and I were comfortable with the costs associated with the repair and that we understood what he was doing at any time. After our torsion springs were replaced Bill found that the motor was bad in our garage door opener. Bill provided us with a few options their, we ended up replacing the unit. Although it was an unexpected expensive cost we are very pleased with the new unit. Bill did a great job with the repair, replace, and education on maintaining the product in the future. I am beyond pleased with this experience. I would most definitely refer Precision to friends and family and certainly use them a future needs. Thank you!!!
- Jared Marino
Product:
Connoquenessing, PA
I needed a garage door tortion spring replaced in the home that my wife and I purchased in July. I contacted Precision and scheduled an appointment, which they were very accommodating. The woman that scheduled the appointment was very friendly and covered everything that I needed. The day prior to I was sent an email with the technician's name and bio so I know who to expect at my home(nice touch). Our technician (Bill Jack) called before hand to let us know he would be there in 20-30 minutes. Bill was very knowledgeable and professional throughout the process. He really took the time to make sure that my wife and I were comfortable with the costs associated with the repair and that we understood what he was doing at any time. After our torsion springs were replaced Bill found that the motor was bad in our garage door opener. Bill provided us with a few options their, we ended up replacing the unit. Although it was an unexpected expensive cost we are very pleased with the new unit. Bill did a great job with the repair, replace, and education on maintaining the product in the future. I am beyond pleased with this experience. I would most definitely refer Precision to friends and family and certainly use them a future needs. Thank you!!!
- Jared Marino
Product:
Wexford, PA
Excellent service and explained all work in detail! Would highly recommend.
- Catherine Camut
Product:
Pittsburgh, PA
EXCELLENT SERVICE, COURTEOUS AND THOROUGH ON EXPLANATIONS.
- JOHN
Product:
Bethel Park, PA
BILL DID AN EXCELLENT JOB EXPLAINING AND PERFORMING THE WORK. I HIGHLY RECOMMEND THE COMPANY AND BILL. VERY PROFESSIONAL !!!
- JEFF
Product:
Aliquippa, PA
Very professional and knowledgeable repair man. I would recommend Precision to my family and friends.
- Patrick Hartig
Product:
Clairton, PA
I just had the technician out to give me an estimate on a garage door but Bill was very polite very professional and knowledgeable. I have not yet purchase a garage yet I am still looking . Thank-you for taking the time out to come out for me. I would recommend your company to my friend that are deciding on where to go for a garage door.
- DORCAS RUMBLE
Product:
Bridgeville, PA
VERY PROFESSIONAL AND KNOWLEDGEABLE. WE ARE VERY HAPPY THAT BILL WAS ASSIGNED TO US.
- LYNN
Product:
Pittsburgh, PA
BILL WAS VERY KNOWLEDGEABLE AND PERSONABLE, OBVIOUSLY A HARD WORKER. JOB TOOK LONGER THAN EXPECTED BUT HE DID WHAT WAS NECESSARY.
- HARRY
Product:
Pittsburgh, PA
I would use and recommend Precision again.
- Peter
Product:
Pittsburgh, PA
OUR EXPERIENCE WITH YOUR SERVICEMAN WAS TRULY A GOOD ONE. HE WAS HELPFUL IN GIVING US GOOD ADVICE AND MADE OUR DAY A PLEASANT ONE. (KEEP HIM!!)
- KARNAUAS
Product:
Pittsburgh, PA
EXCELLENT CUSTOMER SERVICE. VERY EFFICIENT WORKER. I WILL REFER YOU TO MY FRIENDS.
- LINDA
Product:
Pittsburgh, PA
I WAS VERY HAPPY WITH MY TECHNICIAN. VERY HELPFUL
- CAROL
Product:
Pittsburgh, PA
On time, very professional, quality workmanship. Fixed garage door repairs. Very pleased with the results. Used coupon in the yellow pages, very nice, friendly, would recommend!
- Sam Gagliardi
Product:
Pittsburgh, PA
GREAT JOB! SHOWED UP ON TIME AND GOT THE DOOR WORKING! FANTASTIC!
- JOHN
Product:
New Kensington, PA
VERY GOOD JOB
- JAMES
Product:
Pittsburgh, PA
I was pleased with the technician and the service and arrival as scheduled, my only comment is when I called and inquired about the service fees, I was not advised of the so called fuel surcharge, I thought this was a bit misleading..as I was told the service fee was waived only after I was indicating I might go elsewhere, but nothing was said about the other charge...
- Brian Zido
Product:
Pittsburgh, PA
Excellent job
- Veronica
Product:
Pittsburgh, PA
BILL WAS OUTSTANDING! HE IDENTIFIED A TERMITE PROBLEM AND PROMPTLY RETURNED TO APPLY TRIM. HIS SKILL, KNOWLEDGE AND PROFESSIONAL BEHAVIOR WAS EXCELLENT. I WOULD REFER OTHERS TO PRECISION BECAUSE OF OUR SERVICE EXPERIENCE WITH BILL.
- AMY
Product:
Pittsburgh, PA
BILL WAS VERY THOROUGH AND EFFICIENT.!
- SONDRA
Product:
Pittsburgh, PA
JOB ALL DONE, ALL WORK WAS DONE EXCELLENT, WILL RECOMMEND PRECISION TO NEIGHBORS AND FRIENDS.
- PETE
Product:
Aliquippa, PA
GREAT JOB! THANK YOU,
- JUDY
Product:
Mars, PA
EXCELLENT SERVICE TECHNICIAN. VERY PROFESSIONAL AND EXPLAINS THINGS REAL WELL. A COMPANY PERSON THAT I CAN TRUST.
- KEVIN
Product:
The technician and service were outstanding. Bill diagnosed my garage problem, gave me repair options and prices, fixed it expeditiously and competently, and now the door works. I will use you in the future and recommend Precision to others. I also liked the way you emailed pictures and names of the technicians so the customer knows who to expect-what a great idea!
- becky MCholme