Read what people are saying
about Precision Garage Door
Precision Garage Door of Pittsburghhas received 4586 reviews, averaging 4.93 Stars:
Smock, PA
Thank you, Frank, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.
Fox Chapel, PA
Brian was very knowledgeable.he was kind and educated me on the garage doors/openers and installed the key pad in a timely fashion! Good guy knows his product!
- Liz Hollins
Thank you, Liz, for choosing Precision Garage Door and for taking the time to give us your review on Brian. It's good to hear he provided you with knowledgeable and timely service and we look forward to servicing all your garage door needs in the future!
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Bethel Park, PA
Why was I charged 65dollars for a service call When ur advis in the yellow pages, states it is FREE when repair is $95 or more?
- Sandra & Gary Clark
Plum, PA
My tech Cori was very friendly, knowledgeable, and efficient. She observed the problem and gave me my options. She was done in no time. I would recommend her and Precision to all.
- Laverra Garcia
Thank you, Laverra, for choosing Precision Garage Door and for taking the time to give us your review. It is good to hear that Cori provided you with friendly, knowledgeable and efficient service! We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.
Castle Shannon, PA
We have used your firm for 10 years and have always been taken care of promptly from a new door, a spring that broke or to the main board dying like we had today. You have wonderful employees. Your service is quick and professional. We will not use anyone else. Thank you!
- Luann Mudrak
Thank you, LuAnn, for being a valued Precision Garage Door Customer. I'm glad to hear that our quick and professional service has you using us for all your garage door needs. We appreciate your business!
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Venetia, PA
My experience with Precision today was absolutely incredible. I discovered that my garage door spring was broken, called them at 12pm and by 3pm it was repaired for a fair price. The entire experience blew me away from start to finish. The customer service rep, Kayla, was extremely polite and efficient with getting this scheduled. The text and email updates throughout the process were reassuring. Finally, my technician, Damon was a true professional. He was courteous, knowledgeable, and quick in doing a wonderful job. It was truly refreshing in today's world to deal with this outstanding organization. Do yourself a favor and call them for all your garage door needs.
- mark lang
Thank you, Mark, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that you received excellent customer service from start to finish! We appreciate you recommending us to others and look forward to servicing all your garage door needs in the future.
West View, PA
Your techncian Mike did an excellant job repairing my door.
- David Pohl
Thank you, David, for taking the time to let us know Mike did an excellent job in repairing your garage door. We appreciate your business and look forward to servicing all your garage door needs in the future!
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Conway, PA
Tom and Tim are top-notch in courtesy and excellent customer service!
- Mark Adams
Thank you, Mark, for taking the time to give us your review. We appreciate you letting us know that Tom and Tim provided you with courteous and excellent customer service. Please give us a call for all your garage door needs in the future.
Cranberry Township, PA
Technician was very courteous and professional. The cost was very reasonable. Highly recommended.
- Dave & Tammy Garber
Thank you, Dave & Tammy, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know that your Technician was courteous and professional and that you would highly recommend us. We look forward to servicing all your garage door needs in the future.
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Mount Lebanon, PA
I am always impressed with the speed and efficiency by Precision, and I love supporting such a great local business.
- John Kane
Thank you, John, for being a valued Precision Garage Door Customer! We appreciate you taking time to let us know you are always impressed with the speed and efficiency provided by our Technicians. We look forward to servicing all of your garage door needs!
Aliquippa, PA
This was a great experience. Damon Burke did a great job repairing our garage door. With the overhaul package we also have a lifetime warranty which gives us peace of mind . We are very pleased with the service we received from Precision door service.
- Ken McDaniel
Thank you, Ken, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Damon provided you with a great experience while repairing your garage door. We look forward to servicing all your garage door needs in the future!
New Castle, PA
THE TECK THAT CAME TO MY HOME WAS FANTASTIC''VERY NICE AND EXPLAINED EVERYTHING TO ME..I WILL NEVER USE ANOTHER COMPANY... SO HAPPY I FOUND YOU...
- Eileen Evans
Thank you, Eileen, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know that we obtained you as one of our valued customers, and we look forward to servicing all your garage door needs in the future!
McDonald, PA
One of my door openers was acting erratically when trying to close the door, i.e., sometimes it would barely start down then go back up, sometimes it would get partially closed then go right back up, etc. David Kovach called as expected and said he was ahead of schedule. He asked if it was OK to arrive earlier than the appointment time. And it was ok with us. David quickly diagnosed the problem as being with one of the door safety sensors. And as he had a Liftmaster sensor kit on his truck, I requested that he go ahead and install it. David worked quickly and efficiently. He answered all my questions as he worked and was done in no time at all. The entire process went very well from my initial calls to set up an appointment through to the final installation. It was very nice to be able to talk to knowledgeable people. I have used Precision Garage Doors twice previously last year, once to replace a broken cable on the cable/chain assembly on one opener then next to install the bottom rubber weather strips on both doors. My good experience with Precision back then lead me to call them for the current issue I was experiencing. And I am happy that I did so. The only issue I had, and it was not until after David left, was as I reviewed the paid invoice I received via email, I noticed a $20 Energy Surcharge. Prior to signing/agreeing to the $129 charge, I asked David if the $65 Service Charge was deducted and he said that it was. I did not actually see a listing of the charges. I assumed the $129 was the cost of the sensor kit itself but later as I viewed the invoice, I saw that the cost for the kit is $109. Granted, I did not specifically ask what items comprised the $129 and I even had I done so and was aware of the Energy Charge, I would have still signed the authorization to do the work. My point is that in my opinion, Precision Garage Doors should direct the people at the call centers, in addition to pointing out the promotions, should also tell the caller about the $20 charge right up front. Also, the service technicians should tell the client that the price he is quoting includes a $20 Energy Charge. Again, I take responsibility for not asking specifically what the price includes. (I should note that when David handed me the IPAD to sign, he had told me the total charge is $129 and that the $65 Service Fee was deducted. But I did not see the itemized list that shows on the invoice. I only saw the signature page). I think more clarification of this should be considered. I give PGD a 5-Star rating based not only on this service call but also on the previous service calls they made to my house. The call center(s) are easy to reach and talk to a real person. The technicians are courteous, knowledgeable, and efficient at their jobs. The entire process is very easy with PGD and I will definitely use them again in the future. One last thing... in the questions below, I note that I purchased an opener. Not true, there was no option listed for the safety sensor kit thus I made the "opener" selection.
- William Casciola
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Aliquippa, PA
We were kept updated on status of the technician and he arrived within the time slot provided
- Laura Casoli
Thank you, Laura, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.
Butler, PA
great service called ahead super friendly
- Karen Trempus
Thank you, Mrs. Trempus, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting us know that David provided great service for you and please give us a call for all your garage door needs in the future!
Pittsburgh, PA
Got an appointment right away, appreciated all of the email and text communication regarding Covid safety, apmt time, and who would be coming. Our service technician was great and extremely helpful! This is our second time using precision and we couldn’t be happier.
- Elizabeth Salmon
Thank you, Elizabeth, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.
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Bethel Park, PA
Called late Friday afternoon to schedule an appointment to have garage door opener replaced - was expecting to have a technician here maybe on Monday - was thrilled to get an apportionment for following day between 4-6. Even better when Cori was able to come several hours earlier. Cori did an outstanding job explaining all options and then doing a great job to have it installed in a little over one hour. Could not be more pleased with overall service!
- Denis Wallace
Thank you, Denis, for choosing Precision Garage Door and for letting us know that Cori did a great job! We appreciate your business and look forward to servicing all your garage door needs in the future.
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McKeesport, PA
Very professional service
- Mark Geissler
Thank you, Mark, for giving us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!
Monaca, PA
I was happy with their price and very happy with the installed product.
- Don Heintz
Thank you, Don, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and hope you enjoy your new garage door for years to come.
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Mars, PA
Use before at another house
- John Tortorice
Thank you, John, for choosing Precision Garage Door and for your 5 star rating! Please give us a call for all your garage door needs in the future.
Pittsburgh, PA
George Ramey was great, even though there was nothing that could be done! Highly reccomended.
- Tal Heppenstall
Thank you, Tal, for choosing Precision Garage door and for taking the time to give us your review. We appreciate your willingness to recommend us and look forward to servicing all your garage door needs in the future.
Robinson Township, PA
Randy Swann inspected the door and adjusted the tension and it is working now and if I have a further problems, I will call you. Thank you
- Joan Bannon
Thank you, Joan, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!
Baden, PA
Our garage door wouldn't close as I was leaving in the morning, so my wife called you to see if someone was available to come out and see what was wrong. We were able to get an appointment the same day, and your technician, George Ramey, came in the afternoon to check out the issue. He was very professional and friendly, checked everything out, lubricated the track, and showed us how to manually work the door during a power outage. He determined that everything seemed to be in working order, and that the drop in temperature in the morning was the likely cause of the malfunction. The door seems to be working fine now, but we will not hesitate to call Precision again if needed. Great customer service! Thank you.
- Max Heckman
Thank you, Max, for choosing Precision Garage Door and for taking the time to let us know you received great customer service! We look forward to servicing all your garage door needs in the future!
Canonsburg, PA
Sorry, No repair Exceeded my budget
- Tony Neiderer
Presto, PA
As always, they did a great job servicing our garage door!!!
- David Swanson
Thank you, David, for being a valued Precision Garage Door customer and for letting us know that, as always, George did a great job servicing your garage door! Please give us a call for all your garage door needs in the future!
Sewickley, PA
Mike Carr called and even came early , diagnosed the problem and fixed everything. Programmed my two remotes and both cars. Clean up was spotless. Great job.
- Jerry Pearson
Thank you, Jerry, for choosing Precision Garage Door and for letting us know that Mike provided you with prompt and efficient service. We appreciate your business and look forward to servicing all your garage door needs in the future.
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Venetia, PA
The technician, Randy, was professional, knowledgeable, and personal.
- Carol Leech
Thank you, Carol, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting us know that Randy provided you with professional, knowledgeable and personal service. Please give us a call for all your garage door needs in the future!
Glenshaw, PA
My technician Mike Carr was fabulous. Honest, friendly, and very knowledgeable. I was extremely happy with the service. He did an inspection of the whole unit, replaced my garage door opener.
- Tealizalynn Doyle
Thank you, Tealizalynn, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Mike provided you with honest, friendly and knowledgeable service when he inspected your doors and replaced your opener. We look forward to servicing all your garage door needs in the future!
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I am a return customer with Precision. Needed a garage door opener replaced and their same day service is a plus. The technician, Cori Merkel, was very knowledgeable, professional and courteous. Totally satisifed with the install.
- John Webb
Thank you, John, for being a valued Precision Garage Door customer and for letting us know you were totally satisfied with the installation of your garage door opener! I'm glad to hear that Cori provided you with knowledgeable, professional and courteous service and we look forward to servicing all your garage door needs in the future!
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Robinson Township, PA
Prompt service. Quickly identified the problem and fixed it.
- Nicholas Kubik
Thank you, Nicholas, for choosing Precision Garage door and for letting us know that we provided prompt and quick service in repairing your garage door. Please give us a call for all your garage door needs in the future.
The 2 employees that repaired my garage doors where excellent, professional, knowledgeable, courteous, pleasant, and friendly. In the future if asked information for installing/repairing garage doors, I will not hesitate to recommend Precision!
- Frank Steck