David Kovach's Bio:
Hello my name is David. I have a wonderful wife and 2 kids. I enjoy wood working, bowling and spending time with my family. I love to fix things and hope I can be of service
Upper St. Clair, PA
Thank you, Mrs. Kolesar, for taking the time to give us your review on David. I'm glad to hear he did a great job! We appreciate that you would highly recommend us to others. Please give us a call for all your garage door needs in the future. Have a wonderful day.
Oakdale, PA
Great service and arrived promptly earlier than expected. The technician Dave K fixed the garage door in about 15 minutes kiddos!
- Ronald Frees Jr
Thank you, Ronald, for choosing Precision Garage Door and for taking the time to let me know you received great service from Dave. Please give us a call for all your garage door needs in the future!
Product:
Mount Lebanon, PA
I am always impressed with the speed and efficiency by Precision, and I love supporting such a great local business.
- John Kane
Thank you, John, for being a valued Precision Garage Door Customer! We appreciate you taking time to let us know you are always impressed with the speed and efficiency provided by our Technicians. We look forward to servicing all of your garage door needs!
McDonald, PA
One of my door openers was acting erratically when trying to close the door, i.e., sometimes it would barely start down then go back up, sometimes it would get partially closed then go right back up, etc. David Kovach called as expected and said he was ahead of schedule. He asked if it was OK to arrive earlier than the appointment time. And it was ok with us. David quickly diagnosed the problem as being with one of the door safety sensors. And as he had a Liftmaster sensor kit on his truck, I requested that he go ahead and install it. David worked quickly and efficiently. He answered all my questions as he worked and was done in no time at all. The entire process went very well from my initial calls to set up an appointment through to the final installation. It was very nice to be able to talk to knowledgeable people. I have used Precision Garage Doors twice previously last year, once to replace a broken cable on the cable/chain assembly on one opener then next to install the bottom rubber weather strips on both doors. My good experience with Precision back then lead me to call them for the current issue I was experiencing. And I am happy that I did so. The only issue I had, and it was not until after David left, was as I reviewed the paid invoice I received via email, I noticed a $20 Energy Surcharge. Prior to signing/agreeing to the $129 charge, I asked David if the $65 Service Charge was deducted and he said that it was. I did not actually see a listing of the charges. I assumed the $129 was the cost of the sensor kit itself but later as I viewed the invoice, I saw that the cost for the kit is $109. Granted, I did not specifically ask what items comprised the $129 and I even had I done so and was aware of the Energy Charge, I would have still signed the authorization to do the work. My point is that in my opinion, Precision Garage Doors should direct the people at the call centers, in addition to pointing out the promotions, should also tell the caller about the $20 charge right up front. Also, the service technicians should tell the client that the price he is quoting includes a $20 Energy Charge. Again, I take responsibility for not asking specifically what the price includes. (I should note that when David handed me the IPAD to sign, he had told me the total charge is $129 and that the $65 Service Fee was deducted. But I did not see the itemized list that shows on the invoice. I only saw the signature page). I think more clarification of this should be considered. I give PGD a 5-Star rating based not only on this service call but also on the previous service calls they made to my house. The call center(s) are easy to reach and talk to a real person. The technicians are courteous, knowledgeable, and efficient at their jobs. The entire process is very easy with PGD and I will definitely use them again in the future. One last thing... in the questions below, I note that I purchased an opener. Not true, there was no option listed for the safety sensor kit thus I made the "opener" selection.
- William Casciola
Product:
Aliquippa, PA
We were kept updated on status of the technician and he arrived within the time slot provided
- Laura Casoli
Thank you, Laura, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.
Butler, PA
great service called ahead super friendly
- Karen Trempus
Thank you, Mrs. Trempus, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting us know that David provided great service for you and please give us a call for all your garage door needs in the future!
Crafton, PA
I had talked to my neighbor that Precision had done and he couldn’t praise them enough! He was right! Tech’s were very professional and did a first rate job all the way down to clean up! Can’t say enough good about them!! A+++
- John Jenkins
Thank you, John, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to provide you with all your garage door needs in the future!
Product:
Moon Township, PA
Great job! Great Company! Efficient and on time!!
- Joann Snyder
Thank you, Joann, for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for all your garage door needs in the future!
Munhall, PA
Excellent Job++++++++++++++
- John Recktosh
Thank you, John, for choosing Precision Garage Door and for letting us know that David did an excellent job. We appreciate your business and look forward to servicing all your garage door needs in the future.
Product:
Robinson Township, PA
Same day service and the technician was friendly, helpful, and efficient. Very helpful since I couldn’t open the door until the springs were repaired.
- Kelly Deradorff
Thank you, Kelly, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!
Ross Township, PA
They were prompt and efficient, but I did not appreciate being quoted $184 only to be charged $264.
- Juliana Taper
Belle Vernon, PA
A quick response, followed up by e mails and text keeping us informed all along the way... tech was efficient, informative, and friendly.... problem solved, repairs made, all within hours of calling for service!!!! Excellent customer service!
- Nick Nuccetelli
Thank you, Nick, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad you gave us a chance to show you our excellent customer service skills and we look forward to servicing all your garage door needs in the future!
Pittsburgh, PA
Excellent Service. Needed repairs quickly and they were out in a few hours. Excellent workmanship and very professional. Got the garage door up and running again.
- Chris Vogeley
Thank you, Chris, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad we got the opportunity to show you our excellent workmanship, and we look forward to servicing all your garage door needs in the future!
Moon Township, PA
Did a good job finding my squealing noise and repaired it. I would recommend Precision Door for any garage door service.
- Mario Munizza
Thank you, Mario, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future!
Valencia, PA
Quick and fast and the tech came early!
- Joseph Grunden
Thank you, Joseph, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.
Cranberry Township, PA
David Kovach was our repairman and was both prompt and very professional in his appearance. He was very thorough checking the garage opener and helpful.
- Anne Jensen
Thank you, Anne, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad David provided you with thorough and helpful service. Please give us a call for all your garage door needs in the future!
Murrysville, PA
David was very polite and knew his job. Everything was completed correctly and in a short period of time . it was a pleasant experience
- Matt Miller
Thank you, Matt, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad you had a pleasant experience with us and we look forward to servicing all your garage door needs in the future.
Product:
Carnegie, PA
The Technician was very knowledgeable and extremely detail oriented... Dave was awesome. Highly Highly recommend Precision!!
- David Glaneman
Thank you, David, for choosing Precision Garage Door and for letting us know that your technician was very knowledgeable and detail oriented. We appreciate your business and your willingness to highly recommend us to others.
Product:
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Called Precision Doors for a broken spring on my garage door opener. Dave, the technician, arrived exactly when he said that he would. He was very courteous and professional. I made sure that the area around the door was clear so that he had plenty of room to work. The job was completed in just over half an hour. Highly recommended!! Thank you!!
- John Papp
Thank you, John, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your willingness to highly recommend us and we look forward to servicing all your garage door needs in the future.
Product:
Pine Township, PA
Excellent service. Service man called ahead and Arrived on time. Very courteous and thorough service man. He really took the time to diagnose the problem. Price was reasonable. I would recommend this company to anyone.
- James Vergotz
Thank you, James, for choosing Precision Garage Door and for taking the time to give us your review. I'm pleased to hear that David provided you with excellent service. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future.
Glenshaw, PA
Dave did a great job and explained what work he did to repair our door. Prompt & courteous service
- Neva Taylor
Thank you, Neva, for choosing Precision Garage Door! I'm glad to hear David did a great job. We look forward to servicing all your garage door needs in the future.
Munhall, PA
Dave Kovach was very professional and very helpful. I will continue to recommend Precision to my friends.
- Karen Wellman
Thank you, Karen, for choosing Precision Garage Door! We appreciate your willingness to recommend us to your friends.
Product:
South Hills, PA
Great continued service. Very prompt and efficient. Highly recommend this company!
- Jim Lutz
Thank you, Jim, for being a valuable Precision Garage Door customer and for taking the time to give us your review. We appreciate your willingness to recommend us to others and look forward to servicing all your garage door needs in the future!
Product:
Crafton, PA
I had them install my door a few years ago and were very efficient & very nice. I love the text reminders wirh pics of my tech also. They are great!!!
- Linda Gigliotti
Thank you, Linda, for being a valued Precision Garage Door Customer and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!
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I was pleased that the appointment for my service was made for today when I just called yesterday. It was not an emergency but I do appreciate the quick service. Unfortunately, the appt time was changed 3 times over the course of today -- however, it didn't interrupt my plans at all. David was pleasant even though he was in his 13th hour of work today. I found that out only after I asked him what time he started today inasmuch as he was unable to get here until almost 8 this evening. That's a long day in this heat. I do think the price was a tad bit high for the material that was used. Fortunately for me I had a coupon that afforded me a "free" service call.
- Barbara Moskala
Thank you, Barbara, for choosing Precision Garage Door and for taking the time to give us your review. Unfortunately the Technicians do run into problems during the day that extend their workday, they are given a 2 hour time frame for each appointment, but sometimes for unforeseen problems, this does not always work out for them. We appreciate your patience with us on this particular day, as we appreciate David for taking his time and making an effort to get to every call that day. We always do have coupons available at all times to help our customers with the cost. Thank you again, and we look forward to servicing all your garage door needs in the future!
Your technician David Kovach did a great job! He was able to assess the problem quickly and make the necessary correction that the opener needed. Thank you very much! I'm very satisfied and would recommend him highly.
- Bernandine Kolesar