Read what people are saying
about Precision Garage Door in:
Pittsburgh Area, PA
Precision Garage Door of Pittsburghhas received 1001 reviews, averaging 4.92 Stars:
Pittsburgh, PA
Pittsburgh, PA
Great job
- Ray & lisa Wroblewski
Product:
Pittsburgh, PA
Very easy to set up an appointment within 2 days. Technician Chris Norfleet explained the problem well. He presented two approaches. The price was reasonable. I was contacted the next day to get feedback on my experience.
- Richard Mcneer
Product:
Pittsburgh, PA
We called Precision for the repair because we had a coupon for your service, which I'd posted next to the door opener. Timothy came on time, was extremely courteous, and seems to have repaired the problem very satisfactorily. I don't think the rating "gorgeous" really describes our garage door, but we'd give five stars on the basis mentioned above.
- Hazel & alan Cope
Pittsburgh, PA
I called a few places like Sears, Overhead Door, etc., to get some bids and timelines. Scheduling the appointment through the hotline was easy, but getting a price estimate was not. Call center person said somewhere between $75 and $175 for each spring, which would total between $150 and $350 ($200 dollar range) for both springs, plus a service call charge. I tried to get a more accurate estimate by providing the exact spring size currently on my door, and the rep responded "somewhere in the middle" which was disappointing, as it made bid comparison from other services impossible. I scheduled an appointment for a Sunday afternoon, and the technician called to say he was running and hour early, which was great! Tech explained the levels of service and pricing, $150 per spring which was more on the high-end of pricing than the "somewhere in the middle" the phone rep told me. There was also a $20 "energy surcharge" that the phone rep mentioned absolutely nothing about. Nonetheless, the tech did a quick, thorough and overall fantastic job with everything installed, tested and tightened in under an hour. I was very satisfied with the work, but the price was too high, considering a pair of springs is probably 50-60 bucks, also there were energy surcharges that the phone agent did not mention at the time of booking.
- Bernhard B
Product:
Pittsburgh, PA
Tim explained everything thoroughly and gave me the choice of options for my repair. He called me before he came and was the repair was made faster than I expected. We used Precision in the past and will definitely use them again. I will also recommend them to my friends and family.
- Debbie C.
Service Provided:
Product:
Assistant Manager: Tim Kronenberger
Pittsburgh, PA
I was very happy with the job Marcus did. He was on time, polite and personable. He repaired the garage door in about an hour and went the extra mile to help me with a related problem. I called this company three years ago and was pleased, and I would gladly call this company again.
- Jim Heinrich
Product:
Pittsburgh, PA
The serviceman (Aaron Marks) was very prompt and knowledgeable . The work done in a professional way. Would recommend to anyone who needed service. Thanks guys for you help!!!
- Michael Cardyn
Product:
Pittsburgh, PA
Tim was very knowledgeable,speedy and mannerable.
- James Trent
Service Provided:
Product:
Assistant Manager: Tim Kronenberger
Pittsburgh, PA
Marcus phoned and said he would be late getting to us. He arrived later than the 2 - 4 stated by the customer rep. Marcus explained what was covered by the call out then went ahead and adjusted and lubricated both doors. Checked them over before leaving. Great job.
- George Taylor
Pittsburgh, PA
Initial estimate and measurements were precise and the representative answered my questions. He took every precaution regarding any possible problems that could arise when the door would be installed.
- Toni Chianese
Pittsburgh, PA
I was impressed by my first contact with your company on the phone. Aaron Marks was very professional, polite, considerate and gave me great information about what he thought was the problem. Fixed the immediate problem and presented me with an estimate of work that probably would be needed in the future to replace an inferior door lift. I look forward to calling your company in the future.
- Mary Smolinski
Pittsburgh, PA
Fast, courteous, professional. I am a repeat customer for a reason. Two jobs well done!!!
- Robert Fester
Pittsburgh, PA
I would heartily recommend your company. The technician was polite and quite professional. I was very satisfied with his work and advice concerning future needs.
- Carol Dyas
Pittsburgh, PA
Service person on time as scheduled and called to advise arrival. He was professional and suggested additional replacements, to which I agreed. When I took the time to read the individual costs, I was taken back by the cost of the two cables at $120 - seemed to be way out of line for what they are. In addition, aside from a small kink in one of the two original cables, they most probably did not need replaced. I did choose to replace the rollers, which may not have needed replaced either, but while he was here and the age of the door, it was the correct decision. Over all, satisfied and would recommend.
- Michael Rosenbaum
Product:
Pittsburgh, PA
Excellent service and punctual. Very courteous. I would highly recommend them again.
- tom t
Pittsburgh, PA
Excellent response from operator at customer support center. Gave me several appointment time options. Al Holst, the technician, was on-time and professional. Final cost turned out to be higher than first quoted, but Mr. Holst apologized for the confusion.
- Dan Wonders
Product:
Pittsburgh, PA
repeat service call. Tech was on time and capable.
- Joyce Deluca
Product:
Pittsburgh, PA
speedy,focused ,polite
- William Landon
Product:
Pittsburgh, PA
I called Precision after another garage door company told me that they could not repair my door until after the Memorial Day holiday. I had a broken torsion spring that broke. Precision came out on Sunday evening to do the repair. George was excellent! He made sure that the door was balanced, even changing the spring that he had just installed. I Will reccomend Precision garage door to everyone. Thanks for a job well done!
- Eric J
Product:
Pittsburgh, PA
It's really unbelievable how much was charged for a very simple spring repair. It looks like the job was done correctly, although I now have to re-adjust the openers to get correct travel from the doors. If the technician had spent as much time on the actual work as he did on trying to sell me everything that I really didn't need, my portion of the job (opener adjustment) may have been eliminated. I will never use this service again.
- Ronald DeLeonardis
Product:
Pittsburgh, PA
George, the service technician, was awesome. Very knowledgable & patient as I weighed the various options of service. Would highly recommend Precision
- Ian Burkland
Pittsburgh, PA
Thank you for friendly service
- Carmen Hall
Pittsburgh, PA
We spent years getting out of car to close garage door because door would go up but not down; previous serviceman said it could not be fixed. Precision took care of problem within 1/2 hr. Great service...highly recommend them.
- Rosaline Lecce
Pittsburgh, PA
Tom fixed my problem and talked to me about my options for new equipment. He was on time and very knowledgable and polite.
- Jackie Ford
Pittsburgh, PA
The service was prompt, the technician, Aaron Marks was terrific! Five stars for this well run organization.
- Joseph Jennings
Pittsburgh, PA
A job well done and in a timely fashion. Thank you
- Ron Vergona
Pittsburgh, PA
Service was outstanding Tom the manger has gone above and beyond to be sure everything done was perfect !
- Al Lischner
Pittsburgh, PA
Tim did an excellent job ; both times he came back. It's nice to have a person that cares about the service he does.
- William Monahan
Pittsburgh, PA
Al called before arriving to warn me, showed up when promised, fixed the problem, added a couple of things that he said were a concern so I would not have future problems. All in all he did a professional job.
- Mark Prus
Product:
Technician arrived a schedule time, explained recommendations and completed all work in timely manner.
- Ron Gurski