Read what people are saying
about Precision Garage Door
Precision Garage Door of Pittsburghhas received 4126 reviews, averaging 4.93 Stars:
Aliquippa, PA
Thank you, Ken, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Damon provided you with a great experience while repairing your garage door. We look forward to servicing all your garage door needs in the future!
New Castle, PA
THE TECK THAT CAME TO MY HOME WAS FANTASTIC''VERY NICE AND EXPLAINED EVERYTHING TO ME..I WILL NEVER USE ANOTHER COMPANY... SO HAPPY I FOUND YOU...
- Eileen Evans
Thank you, Eileen, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know that we obtained you as one of our valued customers, and we look forward to servicing all your garage door needs in the future!
McDonald, PA
One of my door openers was acting erratically when trying to close the door, i.e., sometimes it would barely start down then go back up, sometimes it would get partially closed then go right back up, etc. David Kovach called as expected and said he was ahead of schedule. He asked if it was OK to arrive earlier than the appointment time. And it was ok with us. David quickly diagnosed the problem as being with one of the door safety sensors. And as he had a Liftmaster sensor kit on his truck, I requested that he go ahead and install it. David worked quickly and efficiently. He answered all my questions as he worked and was done in no time at all. The entire process went very well from my initial calls to set up an appointment through to the final installation. It was very nice to be able to talk to knowledgeable people. I have used Precision Garage Doors twice previously last year, once to replace a broken cable on the cable/chain assembly on one opener then next to install the bottom rubber weather strips on both doors. My good experience with Precision back then lead me to call them for the current issue I was experiencing. And I am happy that I did so. The only issue I had, and it was not until after David left, was as I reviewed the paid invoice I received via email, I noticed a $20 Energy Surcharge. Prior to signing/agreeing to the $129 charge, I asked David if the $65 Service Charge was deducted and he said that it was. I did not actually see a listing of the charges. I assumed the $129 was the cost of the sensor kit itself but later as I viewed the invoice, I saw that the cost for the kit is $109. Granted, I did not specifically ask what items comprised the $129 and I even had I done so and was aware of the Energy Charge, I would have still signed the authorization to do the work. My point is that in my opinion, Precision Garage Doors should direct the people at the call centers, in addition to pointing out the promotions, should also tell the caller about the $20 charge right up front. Also, the service technicians should tell the client that the price he is quoting includes a $20 Energy Charge. Again, I take responsibility for not asking specifically what the price includes. (I should note that when David handed me the IPAD to sign, he had told me the total charge is $129 and that the $65 Service Fee was deducted. But I did not see the itemized list that shows on the invoice. I only saw the signature page). I think more clarification of this should be considered. I give PGD a 5-Star rating based not only on this service call but also on the previous service calls they made to my house. The call center(s) are easy to reach and talk to a real person. The technicians are courteous, knowledgeable, and efficient at their jobs. The entire process is very easy with PGD and I will definitely use them again in the future. One last thing... in the questions below, I note that I purchased an opener. Not true, there was no option listed for the safety sensor kit thus I made the "opener" selection.
- William Casciola
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Aliquippa, PA
We were kept updated on status of the technician and he arrived within the time slot provided
- Laura Casoli
Thank you, Laura, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.
Butler, PA
great service called ahead super friendly
- Karen Trempus
Thank you, Mrs. Trempus, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting us know that David provided great service for you and please give us a call for all your garage door needs in the future!
Pittsburgh, PA
Got an appointment right away, appreciated all of the email and text communication regarding Covid safety, apmt time, and who would be coming. Our service technician was great and extremely helpful! This is our second time using precision and we couldn’t be happier.
- Elizabeth Salmon
Thank you, Elizabeth, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future.
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Bethel Park, PA
Called late Friday afternoon to schedule an appointment to have garage door opener replaced - was expecting to have a technician here maybe on Monday - was thrilled to get an apportionment for following day between 4-6. Even better when Cori was able to come several hours earlier. Cori did an outstanding job explaining all options and then doing a great job to have it installed in a little over one hour. Could not be more pleased with overall service!
- Denis Wallace
Thank you, Denis, for choosing Precision Garage Door and for letting us know that Cori did a great job! We appreciate your business and look forward to servicing all your garage door needs in the future.
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Technician: Cori Merkel
McKeesport, PA
Very professional service
- Mark Geissler
Thank you, Mark, for giving us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!
Monaca, PA
I was happy with their price and very happy with the installed product.
- Don Heintz
Thank you, Don, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and hope you enjoy your new garage door for years to come.
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Garage Door Design Consultant: Michael Cercone
Mars, PA
Use before at another house
- John Tortorice
Thank you, John, for choosing Precision Garage Door and for your 5 star rating! Please give us a call for all your garage door needs in the future.
Pittsburgh, PA
George Ramey was great, even though there was nothing that could be done! Highly reccomended.
- Tal Heppenstall
Thank you, Tal, for choosing Precision Garage door and for taking the time to give us your review. We appreciate your willingness to recommend us and look forward to servicing all your garage door needs in the future.
Robinson Township, PA
Randy Swann inspected the door and adjusted the tension and it is working now and if I have a further problems, I will call you. Thank you
- Joan Bannon
Thank you, Joan, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate your business and look forward to servicing all your garage door needs in the future!
Baden, PA
Our garage door wouldn't close as I was leaving in the morning, so my wife called you to see if someone was available to come out and see what was wrong. We were able to get an appointment the same day, and your technician, George Ramey, came in the afternoon to check out the issue. He was very professional and friendly, checked everything out, lubricated the track, and showed us how to manually work the door during a power outage. He determined that everything seemed to be in working order, and that the drop in temperature in the morning was the likely cause of the malfunction. The door seems to be working fine now, but we will not hesitate to call Precision again if needed. Great customer service! Thank you.
- Max Heckman
Thank you, Max, for choosing Precision Garage Door and for taking the time to let us know you received great customer service! We look forward to servicing all your garage door needs in the future!
Canonsburg, PA
Sorry, No repair Exceeded my budget
- Tony Neiderer
Presto, PA
As always, they did a great job servicing our garage door!!!
- David Swanson
Thank you, David, for being a valued Precision Garage Door customer and for letting us know that, as always, George did a great job servicing your garage door! Please give us a call for all your garage door needs in the future!
Sewickley, PA
Mike Carr called and even came early , diagnosed the problem and fixed everything. Programmed my two remotes and both cars. Clean up was spotless. Great job.
- Jerry Pearson
Thank you, Jerry, for choosing Precision Garage Door and for letting us know that Mike provided you with prompt and efficient service. We appreciate your business and look forward to servicing all your garage door needs in the future.
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Venetia, PA
The technician, Randy, was professional, knowledgeable, and personal.
- Carol Leech
Thank you, Carol, for choosing Precision Garage Door and for taking the time to give us your review. I appreciate you letting us know that Randy provided you with professional, knowledgeable and personal service. Please give us a call for all your garage door needs in the future!
Glenshaw, PA
My technician Mike Carr was fabulous. Honest, friendly, and very knowledgeable. I was extremely happy with the service. He did an inspection of the whole unit, replaced my garage door opener.
- Tealizalynn Doyle
Thank you, Tealizalynn, for choosing Precision Garage Door and for taking the time to give us your review. I'm glad to hear that Mike provided you with honest, friendly and knowledgeable service when he inspected your doors and replaced your opener. We look forward to servicing all your garage door needs in the future!
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I am a return customer with Precision. Needed a garage door opener replaced and their same day service is a plus. The technician, Cori Merkel, was very knowledgeable, professional and courteous. Totally satisifed with the install.
- John Webb
Thank you, John, for being a valued Precision Garage Door customer and for letting us know you were totally satisfied with the installation of your garage door opener! I'm glad to hear that Cori provided you with knowledgeable, professional and courteous service and we look forward to servicing all your garage door needs in the future!
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Technician: Cori Merkel
Robinson Township, PA
Prompt service. Quickly identified the problem and fixed it.
- Nicholas Kubik
Thank you, Nicholas, for choosing Precision Garage door and for letting us know that we provided prompt and quick service in repairing your garage door. Please give us a call for all your garage door needs in the future.
Pittsburgh, PA
Bill Jack was the service technician and he was courteous, professional and extremely helpful. I am purchasing a new garage door through Precision Door Service and Bill walked me through the process and assisted in my decision regarding a new door. I appreciated his help and look forward to working with him to finalize our new door details & purchase. I have used Precision Door Service for 14 + years with various garage door services and always find them to be professional and easy to work with. Thank you!
- Marisa Rine
Thank you, Marisa, for being a valued customer of Precision Garage Door. We appreciate you taking the time to give us your review and we look forward to installing your new door!
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Mars, PA
Professional and efficient
- Regina Murcko
Thank you, Regina, for choosing Precision Garage Door. We appreciate you taking the time to let us know you received professional and efficient service. Please give us a call for all your garage door needs in the future.
Penn Hills, PA
Circumstances caused us to meet with two different technicians, Brian P. on the day before Thanksgiving, and Mike C. on the day after Thanksgiving. Our garage door opener died, thus illustrating the fact that things WILL BREAK right before, or on a holiday. Brian was unable to fix our problem because he was in a different truck and had already used the required part on the previous job; Mike came well prepared and was able to explain the break and the repair. Both technicians were professional and Mike was especially focused on following the Covid safety plan (good thing for us elderly people!) We purchased the new door opener, button transmitters and key pad. We chose you partly due to the 24 hr. service and BBB accreditation. We are very happy with the work, and will call you again if we need to do so! So, this is a five star rating!
- Russell Gardner
Thank you, Russell, for giving us your five star rating! I'm glad to hear that you were provided with professional service from both our Technicians and that we were able to solve your problem in a timely manner. We appreciate your business and look forward to servicing all your garage door needs in the future!
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Crescent Township, PA
The tech Cori was incredibly nice and wasted no time explaining what needed replaced and she worked fast and efficient. I would recommend her to anyone. I called and had my door fixed the same day within hours.
- Elain Leal-Diamond
Thank you, Elain, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know that Cori provided you with fast, friendly and efficient service. Thank you for your willingness to recommend us and we look forward to servicing all your garage door needs in the future.
Pittsburgh, PA
Very Good Service. 5 Stars. I got a real education today. Thanks. My door was in better shape than I thought. Door only need lube and minor adjustments. Thanks man, have a good holiday.
- Ray Latta
Thank you, Ray, for choosing Precision Garage Door and for taking the time to let us know you received very good service from Damon. We look forward to servicing all your garage door needs in the future. Happy Holidays!
Munhall, PA
THIS IS THE FIRST TIME I HAVE USED PRECISION DOOR SERVICES. I WOULD RECOMMEND THEM TO ANYONE. I CALLED THIS MORNING AND BY THIS AFTERNOON I HAD SOMEONE AT MY HOUSE. THE SERVICEMAN WAS DAMON. HE WAS FRIENDLY, HELPFUL VERY KNOWLEDGEABLE. THANK YOU
- Linda Karos
Thank you, Linda, for choosing Precision Garage Door and for taking the time to give us your review. We appreciate you letting us know how satisfied you were with the service you received and for the willingness to recommend us to others! We look forward to servicing all your garage door needs in the future.
Munhall, PA
The service technician was on time. He completed the repairs properly.
- Wanda Ladie
Thank you for choosing Precision Garage Door and for taking the time to give us your review. Please give us a call for all your garage door needs in the future!
Pine Township, PA
Great service! Very satisfied!
- Ying-Ying Shih
Thank you for choosing Precision Garage Door and for taking the time to let us know that Damon provided you with great service and that you are a satisfied customer! We look forward to servicing all your garage door needs in the future.
Sewickley, PA
Your technician was great. Did a great job. I certainly will contact you the next time I need service.
- Robert Schillo
Thank you, Robert, for letting us know that Cori provided you with great service. I'm glad to hear we earned your trust in servicing all your garage door needs in the future! Thank you for your business and have a great day!
Mount Lebanon, PA
They handle all of my garage door installations and repairs and have been for many years
- Stephen & Rania Harris
Thank you, Stephen, for being a valued Precision Garage Door customer. We appreciate you letting us know you have entrusted us to repair your garage door for many years now and we look forward to doing so for many years to come! Have a wonderful day.
This was a great experience. Damon Burke did a great job repairing our garage door. With the overhaul package we also have a lifetime warranty which gives us peace of mind . We are very pleased with the service we received from Precision door service.
- Ken McDaniel